Customer Reviews for Merica Flea Market
(Concessionnaire U-Haul dans le voisinage)

92 évaluations

110 E Progress Blvd   Salem, IN 47167

(812) 733-4020

Heures d'ouverture de l'établissement

  • Lun : 11h am à 5h pm
  • Mar et mer : fermé
  • Jeu - Sam : 11h am à 5h pm
  • Dim : 1h pm à 5h pm
Heures d'ouverture spéciales
  • 7/2/2022 - 7/4/2022: Fermé

Services dans cet établissement :

Pour nous contacter

(812) 733-4020

110 E Progress Blvd
Salem, IN 47167

Services dans cet établissement :

Heures d'ouverture de l'établissement

  • Lun : 11h am à 5h pm
  • Mar et mer : fermé
  • Jeu - Sam : 11h am à 5h pm
  • Dim : 1h pm à 5h pm
Heures d'ouverture spéciales
  • 7/2/2022 - 7/4/2022: Fermé
  • Retour client 24 heures

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher

Évaluation :
5

Best people Professional, proficient and excellent to deal with!!! Would give 5 stars all day long!! Ty

Mary C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Wesley F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Mary M. 
Évaluation :
5

I booked this equipment on the national U Haul phone 5 days early, went to pick it up and was told there was none of these trailers available. Went back to the national U Haul phone and was informed I would have to drive 1,5hrs to get one, due to a shortage. Merica Flea Market was the closest, I called to verify and Mike was very friendly, and said he had one for me. He was very helpful and accommodating when I arrived to pick up the trailer. I'm very disappointed I was led to believe by the phone reservation the trailer was 5 min away originally, only to have to spend over 3hrs driving to get it on the day we were planning to get it all loaded.

Phillip C. 
Évaluation :
4

My GPS brought me in by the back entrance

Leonard J. 
Évaluation :
5

A little better image requirements for the pick-up inspection. I could not see the small blemishes on the trailer with the previous pictures on the site.

Jeremy P. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Lisa C. 
Évaluation :
5

Friendly and helpful people. Great serive

JUSTIN C. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Brooklyn C. 
Évaluation :
1

Location opens very late (1100). I was having issues with the App and online Log it and was Told it was just due to the fact that it wasn't the day of my pickup and all Would work well when I came to the location the next morning at 0800 and used the 24/7 App. The app still didn't work and I spent 55 minutes on hold before finally speaking to a U-Haul rep who could help. Additionally, the policy of allowing as low as a quarter tank of gas is a terrible policy. The first thing I had to do upon picking up the truck was filling with gas.

Kevin H. 
Évaluation :
3

Had something sticky in cup holder ,dog hair in cab flying around when widows was down and back was not cleaned out but I did sweep thst before return . Gas was closer to half quarter not complaining about gas was no big deal. Other than that transition was smooth

Ken M. 
Évaluation :
3

The owner was not on site and no personnel from uhaul was there to accept the truck. I had to leave it with someone that worked with him from an auction house. Wasn't feeling very safe about the return.

Charles H. 
Évaluation :
5

Keep up the good service and attitude!

DAN W. 
Évaluation :
5

Hours are inconvenient and when I went according to open hours no one was there. I just left the trailer and was very uncomfortable doing so. Oh well!

John R. 
Évaluation :
1

I was charged for an extra day of rental. I rented the u haul for 24 hours and had it back in 14 hours but yet my final bill they charged me for 48 hours so they owe me about $45 I contacted them and they still have yet to give my money back. When I speak to the person at the location he is no help and sais (you haven't herd from them yet) no I have not and I want my money back!!! They could simply view the cameras and know o returned it on time way before time actually. I wasn't able to get my photos to take in the app so before I left I contacted customer support she told me to send them via email so I did and I couldn't continue with the return process bc I couldn't get past the photo part. She emailed me back said everything looks good and she would enter it. I just want my money BACK!!! it even shows on the app I only rented it for 24 hours and that it was back!!!

Christopher C. 
Évaluation :
2

Le client n'a pas laissé de commentaire.

David S. 
Évaluation :
3

I had to travel an extra 10 miles, not planned, and had to pay for it at the end of the day.

Amanda T. 
Évaluation :
5

All expectations were met.

Mack B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

FORREST F. 
Évaluation :
3

You can have smaller size trucks more available. I asked for a small truck and you gave me a 26 ft truck cuz you said that was the only size available so I had to pay extra. I don't think that was very fair!

dianna D. 
Évaluation :
5

Very nice people if I ever need to rent again ill for sure be back .

DANIEL D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

REX G. 
Évaluation :
5

Nothing. This was our best experience with U-Haul. I think since my husband and I were married seven years ago, we've used U-Haul I think on six different occasions. Merci.

KENNETH K. 
Évaluation :
4

Perfect experience. Great service and staff at this location. Hassle free. Trailer towed well.

MICHAEL M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

CLYDE K. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

rex G. 
Évaluation :
3

The automated pick up was kind of a pain. The instructions were lacking.

Tim C. 
Évaluation :
2

Le client n'a pas laissé de commentaire.

William S. 
Évaluation :
3

Your phone customer service number sucks i was on hold for 2 hours that is one third of the time I had the trailer I think you need to reimburse me for MY TIME

TROY C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

KEITH K. 
Évaluation :
5

In the past when I have rented a uhaul,it was one price for 1 day(24 hours). Now it's just an 8 hour day. There's 24 hours in a day not 8. And the crap I had to go through just to rent was ridiculous! I will never rent another uhaul! Moved across town and the price was ridiculous also!

Alicia W. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

PENNY R. 
Évaluation :
5

Very impressed, great job.

DANIEL U. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DAVID P. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

robert H. 
Évaluation :
5

Nothing..Great customer service and assistance.

marshal L. 
Évaluation :
3

Pick up after hours is not friendly! Took over an hour to pickup the rental after hours using a mobile device. Despite we were parked in front of the key lock  store front, GPS wouldn't identify us as there until I was parked next to the rental truck itself. Be prepared to take pictures of the odometer and yourself holding your license. None of the tedious tasks were relayed to us when Reservations were obtained via 1800GoUHAUL. ☹

Candice B. 
Évaluation :
5

Great people!

DAVID P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

WILLIAM P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Shepperd Layne B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DAVID W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

don R. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

David C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

David K. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Theodore T. 
Évaluation :
5

nothing, was great

KIM C. 
Évaluation :
2

Child working the front likely needs some more training and experience.

Heather G. 
Évaluation :
1

I filed UHaul complaint file number is 3223549 today because you over charged me $240 for 6 extra days when I only used the truck 2 extra days. You also charged me for 2 extra days on the trailer when I retired it on time on June 9th. Furthermore, when I Rented my storage unit after my one way rental, they charged me full price when the advertisement on glove box said first month is free. The local dealer said the promotion only applied to a non climate controlled and larger unit at $128, per month which I could not use. When I called to report my complaint, I was referred to corporate and held over 30 minutes before getting a person on the line, only to be told that they could not do anything and I had to file a complaint which I did. I would like a credit for the over charges.

James M. 
Évaluation :
5

The check in process to pick up the truck with the 24/7 service was terrible. The website is unintuitive and confusing to navigate. I had to wait for customer service to answer my call after 30 minutes to start the verification process then another 45 minutes before I could get the truck. Luckily someone at the shop arrived before opening and got me all set up in 10 minutes. This was the only issue of my entire experience.

KEVIN S. 
Évaluation :
5

Nothing everyone is very professional and super nice. And very helpful. Excellent experience!!!!

Gary P. 
Évaluation :
5

Something like a sticker somewhere that shows how big the tanks are so customers can more accurately judge how much fuel to put in it would be useful.

JOSEPH H. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Phil M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

CHRISTINE W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JESSICA H. 
Évaluation :
1

I was told it would not be an issue to drop the U haul off at a location near our home 45 minutes away. I asked several times to make sure and the associate reassured me that it wouldn't be an issue. After returning the Uhaul I was charged an out of state fees on top of all other fees for not returning the U haul to the same location. I was in the same state and only 45 minutes from the location, I was told several times by the associate it was ok to do this. I will not use this company again and have shared our experience with several others who were moving at the same time so they could make an informed decision and they decided to go with other companies.

Ahren P. 
Évaluation :
5

Every thing was good.

Kevin S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ROMEL H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jimmie J. 
Évaluation :
1

Such a nightmare from the beginning, drop off equipment one place truck in another . It's been a complete shit show

CHELSEA L. 
Évaluation :
5

Make sure to check the passenger floor board and the back is completely clean on the top part other then that was pretty happy with the uhaul will be going there when I need stuff moved

Brenden M. 
Évaluation :
3

There was no dolly in truck but I was charged 10 for it. Gas gauge was not on full but I did return it on full because the paper said it was in full

Malisa J. 
Évaluation :
3

Very inconvenient & stressful experience with the whole thing

Kayla L. 
Évaluation :
2

Le client n'a pas laissé de commentaire.

Dons C. 
Évaluation :
1

This location sold exclusive Trump campaign materials, making me feel very unwelcome.

Daniel O. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Eric W. 
Évaluation :
1

This place was very dirty! When we walked it, we were not acknowledged for greater than 20 minutes, then we were threatened to have a late pickup fee because we were not there at the exact time we said. The truck still had boxes/cardboard in it. All in all this was a terrible experience- I will say I normally do not ever have issues with uhaul, but I will not go back here!

Isaac R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kyle R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Heather V. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Lesa F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Tristan S. 
Évaluation :
5

The gentleman who got me going was very professional and knowledgeable.

kevan L. 
Évaluation :
1

We had the Uhaul for roughly 4 hours and when I just got my email receipt I've been charged $700+ so I'm thinking SCAM!!!!

JANET S. 
Évaluation :
4

Initially I was charged over $650 and 800 miles when in fact I made a 120 mile trip and my estimate was about $150. Although I was refunded $500 within several hours, it added some stress to an already stressful move day. Better tracking of miles or record keeping would improve such a situation. Also, I dont need or want multiple texts to my phone regarding my rental. I know I rented a truck. I dont need Uhaul to constantly text me while Im driving about my reservation.

John S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jayne C. 
Évaluation :
5

uhaul overcharged me and has been a pain to get a hold of but this location has been amazing.

Christopher M. 
Évaluation :
5

Really great folks! Go out of their way to help you

Claude C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Louie W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

John R. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Ronald B. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Ronald B. 
Évaluation :
5

Awsome company great guy I talked to will definitely be going to his see his company again

Jeremy F. 
Évaluation :
5

Super friendly staff and neat little flea market

Earl R. 
Évaluation :
5

Excellent pick up experience. Called me to confirm the reservation and called to let me know equipment was ready for pick up.

Joseph H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Teresa M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Bethany J. 
Évaluation :
5

Great service, professional, and clear prices. Je les recommanderais à n'importe qui.

Andrew T. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Donny S. 
Évaluation :
4

Dropped off on thanksgiving when business was closed, had no problems with this location. Plenty of room

Corbin L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Bailee P. 
Évaluation :
5

Very courteous and helpful staff. I had a complicated logistical situation, but they helped me work my way through it with the reservation. I enjoyed doung business at this lication.

Levy S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

tammy T. 
Évaluation :
5

Maybe the website that is used to process customer thru the rental process could be a little better maybe

Michael C. 
Non les évaluations ont été soumises pour cet établissement.

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