Évaluations des clients Merit Market Truck Stop

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Merit Market Truck Stop

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FE A. le

Évaluation :

It was a holiday 1/1/2020. We were not told that we needed to go inside the Gas station and tell them that we had dropped of the truck. Its a gas station and next door is the uhaul lock box. Seems like 2 different entity.

Michael A. le

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The women behind the counter were courteous and helpful. Captain Mike Ammons

Dean L. le

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Trailers were parked too close together and once hooked up, had a difficult time getting out. Had to get some help to push a dual axle open bed trailer to one side to exit.

Helene T. le

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Le client n'a pas laissé de commentaire.

Carlos V. le

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Le client n'a pas laissé de commentaire.

Carol S. le

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The location was an hour and a half round trip from our destination. We were expecting a closer location. The person on the phone was very helpful and explained to us why we had to go so far to drop off the cargo trailer. She gave us extra time at no charge so we would still have time to unload and get to the drop off.

Edward G. le

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Le client n'a pas laissé de commentaire.

Fred B. le

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The girls at the store for pick up were wonderful. U-Haul needs to have someway to prop the trailers up the 6 x 12 trailer was too heavy to lift up onto the hitch. There needs to be someway or some thing to set them up so that it’s easier to get onto the hitch.

KELDRAIN F. le

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Le client n'a pas laissé de commentaire.

Jose D. le

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Spent more that 2 hours picking up A trailer, that after I had made reservations the day before, when made reservations the girl told me I had a window of 2 hr.and that she would write that on the notes after a hour call the main office to complain, and they told me my reservations was canceled because I didn't pickup on the hour that was on the reservation I explained to her what they had told me, and she with a attitude told me it was my fault. So hung up on her.the worst Experience ever.

Derek B. le

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The truck was very dirty inside and out. I recently rented the same size truck and had an excellent experience, but this wasn’t quite the same. The truck most sat on grass, and was regularly mowed around. The wheels were completely caked with damn grass clipping ( A LOT!). It was also easy to see that the truck has been used a few times for landscaping, as everywhere the driver’s arm sat in the truck was black dirt. There was a McDonalds bag behind the center console, still with fries.

Tunisia C. le

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Cheaper mileage charge

LeAnne A. le

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Le client n'a pas laissé de commentaire.

jack P. le

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Le client n'a pas laissé de commentaire.

ROBERT S. le

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TWO WOMEN AT THIS LOCATION KNEW NOTHING ABOUT THE PROCESS. DID NOT KNOW HOW TO PROCESS MY DRIVERS LICENSE. DID NOT HAVE ANY ABILITY TO HELP PICK UP TRAILER FRONT TO PLACE ON MY TRUCK.HAD TO ASK STRANGER. THE WOMEN WERE VERY NICE, BUT NOT TRAINED.

Brian S. le

Évaluation :

They had no clue how to rent a trailer. Had to call another office. The plug in for the trailer did not fit my truck. I had to buy an adapter. The trailer lights had a short in them and would not stay on. I also had to hook up my own equipment. Very bad service. Never again.

Aben P. le

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They where very nice and friendly

Susan E. le

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They were very helpful and friendly at this location we had no problems when we dropped off the truck.

John P. le

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Le client n'a pas laissé de commentaire.

sherry W. le

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The truck had three bald tires and the gas tank was just under full. I called to have new tires and they came out next morning. Had to put different wipers on in Gainesville. Gal was very nice who was in charge of rental but she hadn’t been trained properly. I would never rent from this location again

MARK B. le

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Le client n'a pas laissé de commentaire.

Jack E. le

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My reservation was changed 3x. Once while I was enroute to the 2nd location then had to turn around and drive 45 minutes north to finally pick it up. Reservations were made a week in advance

MARK B. le

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Le client n'a pas laissé de commentaire.

Ideybis G. le

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Excellent and friendly staff!

Diego C. le

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Le client n'a pas laissé de commentaire.

Jesus A. le

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Inside of the truck was filthy and smelled like smoke, I had to clean it before I made my trip cause it was so nasty. I reserved 12 moving mats but this place only has 10 in stock. I would definitely recommend to people to go out of town for a uhaul rental rather then this location. The ladies working there clearly didn't want to deal with uhaul responsibilities and the quality shows.

James T. le

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Le client n'a pas laissé de commentaire.

Richard Q. le

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Le client n'a pas laissé de commentaire.

Mitchell W. le

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Le client n'a pas laissé de commentaire.

bill C. le

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Fill the gas tank before we get there like PENSKIE.

Richard M. le

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Broken strap on auto transport. Didn't realize it until trailer was picked up and car was loaded. Had to TAKE IT BACK AND GET ANOTHER ONE. NOT HAPPY AT ALL. IT DELAYED OUR TRIP!

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