Very helpful and great work with.
JOSEPH COUNTS
Customer Reviews for Merritt Small Engines LLC
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Nothing was as scheduled, not the location or time, then I was charged for insurance I didn't order, and at this point things got really bad. My debit card was charged twice for the same truck, and instead of returning my money, I am still waiting for a refund to process almost a week later. The store owner wrote up two different tickets for the same truck, each with a different price, making their mistake incredibly difficult to fix. This Uhaul location ruined my entire moving experience, caused me significant hardship, and then Uhaul blamed my bank. I am traumatized and plan to take action with the Arkansas Attorney General's office and Better Business Bureau once I have recovered from this nightmare if I do not receive 100 % refund. Trusting Uhaul with my debit card was a mistake I will never forget.
John May