Le client n'a pas laissé de commentaire.
Frederick Q.
Customer Reviews for Metro Auto
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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Personnel were very helpful at both pick up and drop off locations. Keep up the good customer service and training. Great experience!
CHARLES S.Clean the uhaul and not charge a hundred more than agreed to at booking to drive away and then say that I owe 126 total. I'm confused did I do something wrong. was there a deposit? I drove 60 of the 80 miles. was this a 120 rental or a 230 rental plus 120?
Kyle J.It took me awhile for the Uhaul App/site to work when checking out the van, which put me back around 25 minutes. The van was in great shape, and the price was what I was quoted for. I'd rent from there again, even though the people working weren't the friendliest.
Lauren G.Alex was very helpful and professional, I wouldn't change a thing with the experience I had. Merci
Juliet A.The van was needing an oil change, was dirty, an had less than a 1/4 tank of gas when picked up.
Dustin M.Just satisfied, no comment
Emmanuel O.Our original drop location was "full" and could not accept the vehicle. We were forced to drop off at a location 1/2 hour away and it cost over $30 to lyft back to where we needed to be, not to mention the time lost trying to reach someone to speak to about a different drop off location. The attendant at the original site was not helpful, would not help us find a place to drop and claimed not to have access to a direct line to any of the nearby drop off places. In retrospect, the contract we had with UHaul said we should drop it there and I feel like we should have just done that. The UHaul employee very effectively made it "our problem" not his or UHaul's problem. We would very much like to be reimbursed for our Lyft ride. Merci.
Sidney M.