Customer Reviews for Metro Auto
(U-Haul Neighborhood Dealer)

33 évaluations

749 Hyde Park Ave   Boston, MA 02131

(617) 910-3029

Heures d’ouverture

  • Mon-Fri: 7 am–4 pm
  • Samedi : de 8 h a.m. à 12 h p.m.
  • Sun: Closed

Services dans cet établissement :

Pour nous contacter

(617) 910-3029

749 Hyde Park Ave
Boston, MA 02131

Services dans cet établissement :

Heures d’ouverture

  • Mon-Fri: 7 am–4 pm
  • Samedi : de 8 h a.m. à 12 h p.m.
  • Sun: Closed

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

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Évaluation :
5

They weren't expecting me, but all I had to do was leave the key on the counter.

Morgan Golden 
Évaluation :
1

Le client n'a pas laissé de commentaire.

Ebony Nicholson 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Alexander Fortier 
Évaluation :
3

Le client n'a pas laissé de commentaire.

benson white 
Évaluation :
1

My app didn't work there, so I couldn't load the actual condition of the vehicle into the app, the car didn't have the mileage stated on the statement, and the fuel was less than 1/4 full. I only went from Hyde Park to Norwood and back, which averages about 25 miles in total. However, they said I drove 118 miles in just 2 hours of using the car. It is clear that this car was under a previous lease and this previous contract was not properly accounted for in the store's system and only in my contract was this updated. My mistake was not taking photos on my own cell phone and saving them. I was wrongly charged for something I didn't use.

Fernando Roberto Cruz 
Évaluation :
1

Regarding renting the van from that location this organized not well-kept and this is my first time using U-Haul very disappointing came out spending more than $80 for something that started out at 1999. Not happy wouldn't recommend us to anyone because it's overcharged after the amount that they actually suggest, regardless of the mileage, there was no gas added in the vehicle, not even a half a tank next time I'll go straight to a U-Haul company instead of a side order autobody place not looking forward to using U-Haul. No time zone first time in my 58 years ever using the service. 郎☹️☹️☹️梁郎

Kecia Bouyer 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Barry Person 
Évaluation :
3

Maybe offer a truck that is in better shape, newer condition, cleaner?!?

Anne Cameron 
Évaluation :
4

Le client n'a pas laissé de commentaire.

NICK ARNAO 
Évaluation :
4

A bit more cleaner uhaul will be good

Siddhesh Dhavale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

drake curtis 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Vaughn Simkins 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Yvonne Desmond 
Évaluation :
3

Clean the vehicle inside. It was filthy, with cigarette butts.

Dave LeFebvre 
Évaluation :
5

Awesome counter help got me in and out quick with no hassle

Jason Onorato 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Silkia Ramos-Felix 
Évaluation :
4

Service was excellent when picking up. Using the QR code to check out after hrs when dropping off was very helpful.

Lisa Heffley 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Frederick Quarles 
Évaluation :
5

Personnel were very helpful at both pick up and drop off locations. Keep up the good customer service and training. Great experience!

CHARLES SLEEPER 
Évaluation :
2

Clean the uhaul and not charge a hundred more than agreed to at booking to drive away and then say that I owe 126 total. I'm confused did I do something wrong. was there a deposit? I drove 60 of the 80 miles. was this a 120 rental or a 230 rental plus 120?

Kyle Johnson 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Pat jonhson 
Évaluation :
3

It took me awhile for the Uhaul App/site to work when checking out the van, which put me back around 25 minutes. The van was in great shape, and the price was what I was quoted for. I'd rent from there again, even though the people working weren't the friendliest.

Lauren Glaser 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Frederick Quarles 
Évaluation :
4

Le client n'a pas laissé de commentaire.

will smith 
Évaluation :
5

Alex was very helpful and professional, I wouldn't change a thing with the experience I had. Merci

Juliet Auguste 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Nina Pralour 
Évaluation :
1

Le client n'a pas laissé de commentaire.

Antoinette Bullard 
Évaluation :
4

Le client n'a pas laissé de commentaire.

kim cantu 
Évaluation :
3

The van was needing an oil change, was dirty, an had less than a 1/4 tank of gas when picked up.

Dustin McAndrew 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Donald Scoggin 
Évaluation :
4

Just satisfied, no comment

Emmanuel Orji 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Victor Rie 
Évaluation :
5

Our original drop location was "full" and could not accept the vehicle. We were forced to drop off at a location 1/2 hour away and it cost over $30 to lyft back to where we needed to be, not to mention the time lost trying to reach someone to speak to about a different drop off location. The attendant at the original site was not helpful, would not help us find a place to drop and claimed not to have access to a direct line to any of the nearby drop off places. In retrospect, the contract we had with UHaul said we should drop it there and I feel like we should have just done that. The UHaul employee very effectively made it "our problem" not his or UHaul's problem. We would very much like to be reimbursed for our Lyft ride. Merci.

Sidney Meade 
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