Very easy process overall . Truck and other equipment worked well and was clean and well maintained. Rental agents were friendly and helpful! I will definitely rent from U-Haul and especially this location again. Highly recommendâ€¦Bill C.
Customer Reviews for Metro Floor Machines Inc
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Euless, TX 76040
(located on west Euless Blvd at Wilshire Rd)
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - ven : 8h am à 4h pm
- Sam : 8h am à 11h am
- Dim : fermé
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Staff was very nice and professionalRobin W.
Le client n'a pas laissé de commentaire.Eman A.
The experience was wonderfulROBERT W.
Le client n'a pas laissé de commentaire.Katinka D.
Le client n'a pas laissé de commentaire.Genesis G.
Nice and friend guy, consumer service was on point. We had a nice conversationKatina Y.
Was a busy weekend and no room to park trailer, it was on the lot but not in a space. The owner would have to move itPaul C.
Le client n'a pas laissé de commentaire.Musu S.
Le client n'a pas laissé de commentaire.Evangelina R.
Le client n'a pas laissé de commentaire.Leticia D.
Le client n'a pas laissé de commentaire.Erkan Y.
Amazing service, very friendly and professional service. Able to pick up my U-haul on time and hassle free. I would use this location again 100 % and plan to do so if needed!Carlos B.
nothing the staff are friendly and answers any questions that you might have verry knowledgeableJames C.
Thank u againKevin B.
This location is a ripped off. I rented a u-haul for two hours. I only drove 15 miles. Fill the tank about 5 gallons over the amount I used when returning. I asked for a receipt. The representative said it would be sent by email. The receipt came and it's blurry. So because technology is better an a plus. I recopied the receipt to get a clear image. My receipt says 45 $. 21 but I was charged 76 $. 45 . But I was 31 $. 24 extra. I will report this action immediatelyMALLORY D.
Le client n'a pas laissé de commentaire.Annie B.
Fast and easy also loved their customer service!!Stephanie C.
Great friendly service! 1st time customer will be a long time guest! Thank you very much!Roy G.
Be more clear about the contract and gas up front.Kyla R.
I would not recommended anyone to go here for pick up as this place does not put their customer safety and peace of mind first.Cong N.
Le client n'a pas laissé de commentaire.Humberto C.
The sweetest couple ever, great customer service and make you feel like family!!DARNELLE T.
Le client n'a pas laissé de commentaire.JAMES W.
Amazing customer service, friendly, respectful. Excellent rate. No hussles. THIS BUSINESS DOES BEST WHAT OTHERS DON'T DO WELL.DAVID M.
Uhaul needs to make it clear to the renters that you can return the equipment on your own.CODY-KEITH H.
Le client n'a pas laissé de commentaire.Corsha M.
Le client n'a pas laissé de commentaire.Orlando M.
Le client n'a pas laissé de commentaire.Robin C.
Le client n'a pas laissé de commentaire.Kirolos I.
Online check-in wasn't available on Sunday and the phone system didn't allow me to call in to report my drop off. A fail safe system needs to be in place to ensure you cab still check-in on Sundays.William M.
Thank you for the excellent service!Gavin P.
No improvements neededRobert S.
Le client n'a pas laissé de commentaire.Renee D.
Le client n'a pas laissé de commentaire.angala M.
The lady that helped my husband and I was so fantastic she was so helpful so patient overall the bestRenee D.
I was very pleased with the ease of renting the truck and being able to return it after hours. Very good service.Carolyn S.
Le client n'a pas laissé de commentaire.Benjamin W.
Le client n'a pas laissé de commentaire.Jeffrey P.
Le client n'a pas laissé de commentaire.Kayla A.
Great location to pick up from.Gary B.
Friendly, professional service.DAVID W.
I believe it's a husband and wife that run this operation and they were very helpful to me not knowing that I was under a tremendous amount of stress. They made a difficult situation tolerable and we're both very kind and helpful. I would definitely use this facility again. They are a great team.valerie P.
It's not always easy to check , however I rented a truck 26 ft, which I got as it was dropped off, the important numbers were exchanged an off I went, the previous customer didn't clean out the back all that great, I always leave better than I found it , be careful not to be taken advantage ofJohn R.
Le client n'a pas laissé de commentaire.Roberto B.
Very good customer service! I recommend anyone looking for a u-haul to visit this location first.Roderick H.
Le client n'a pas laissé de commentaire.DAVID W.
THANK YOU CERY MUCH.Gabriel A.
Le client n'a pas laissé de commentaire.WILLIE B.
Be familiar with Texas and Tarrant County Mask Rules.Pedro R.
Easy drop off. Very convenient!JASMINE S.
Le client n'a pas laissé de commentaire.Pamela R.
Le client n'a pas laissé de commentaire.Igor S.
The team at this location is very efficient and friendly. It was like doing business with family so to speak. The older gentleman that helped me explained everything I needed to know and broke down the process so that from start to finish it was all easy.Charles B.
Le client n'a pas laissé de commentaire.Elaine M.
Le client n'a pas laissé de commentaire.Paula M.
Almost perfect!gary L.
Le client n'a pas laissé de commentaire.Robert R.
Le client n'a pas laissé de commentaire.CHARLIE K.
Le client n'a pas laissé de commentaire.pamela F.
So let me start off my saying this is the best Uhaul company out there! I went around town on a Saturday looking for a uhaul the day I was supposed to move out my apartment which no one should do, I had forgot the make a reservation. I kept hearing the same story company after company how they didn't have any uhauls , I was getting very discouraged until I came across them. Well the customer service was everything , not only were they awesome and nice they even went to extra extent to put me on a waiting list to where someone would reach out to me instead of me driving all town feeling hopeless. I went up the road for about 5 mins to get food they had called me back and said they just had a truck that just came in. Anyways they are great and you can tell that they are passionate about helping others. So thank you again! I would definitely recommend to anyone.KEYERICA G.
Le client n'a pas laissé de commentaire.Lisa C.
Staff EXTREMELY friendly and accomodating. Went out of their way to hook-up our auto transport trailer after the truck was loaded and assisted in placing the vehicle being towed onto the trailer. Highly recommend this U-Hual dealer.David T.
Le client n'a pas laissé de commentaire.CHRISTOPHER E.
I don't like the after hour rental. I rented a uhaul a mile from me and time another apartment in the same complex. I tried to use the bar to tell how much gas and I was charged 30 bucks and it was wrong.Amanda S.
Le client n'a pas laissé de commentaire.Fletcher H.
Le client n'a pas laissé de commentaire.Lisa M.
Le client n'a pas laissé de commentaire.RUSSELL F.
Le client n'a pas laissé de commentaire.Dorothy P.
Le client n'a pas laissé de commentaire.Dezshana L.
Le client n'a pas laissé de commentaire.Leslie G.
I will always show my friends the u _ haul placeDARLINGTON W.
Excellent customer serviceZORAIDA D.
Perfect..Customer Service was Awsome..james D.
Le client n'a pas laissé de commentaire.ROBERT G.
Easy, convenient rental. Love the online option!Delonda P.
This was my very first time renting a UHAUL and the experience far exceeded my expectations. Packing supplies and moving assistance...! SuperbKisha G.
Le client n'a pas laissé de commentaire.James W.
Everything was goodReginald M.
Le client n'a pas laissé de commentaire.Chad H.
Le client n'a pas laissé de commentaire.Steve S.
Fast and Friendly serviceRICHARD H.
I as a black woman don't appreciate/approve of someone telling me they were raised in the "ghetto".... I certainly was not!!! And being told he no longer watches football because "they" want to neal....who is they??? The black players???? I once again am a BLACK woman!!!Valarie J.
Le client n'a pas laissé de commentaire.TAYLOR D.
No one was available to help. Didn't give me the equipment I asked for.Matthew M.
Le client n'a pas laissé de commentaire.COREY C.
Le client n'a pas laissé de commentaire.bill C.
My issue was that when I picked up the key for my vehicle, it was the wrong key. It took almost an hour on hold before I ever got to speak with a representative and this all happened after the location's business hours so I couldn't get the key for vehicle I desired to rent. The representatives I spoke with were very nice and helpful and tired their best to remedy the situation. They informed me I could just use the vehicle that I had the key for, and they switched all the paperwork over for me as well. The vehicle was clean and in working condition. The only issue I had was that I had reserved a truck and ended up having to drive a van, which was harder for me to control and made me very uncomfortable driving it. My biggest issue was having to receive the wrong vehicle and that waiting on hold took time of my day that I was needing to move.Destiny V.
Le client n'a pas laissé de commentaire.Cindy P.
Le client n'a pas laissé de commentaire.Shayna F.
Le client n'a pas laissé de commentaire.Pratistha S.
Awesome customer serviceJoan M J.
Super Friendly!!!Sabrina W.
Le client n'a pas laissé de commentaire.Sara C.
N/A keep up the good work guys and thank you for a wonderful/hassle free experienceKaren B.
First they did did not have the correct truck we reserved which was fine but we paid WAY over what was quoted over the phone and the after turn in with the truck in better condition than we recieved it in and a full tank of gas we were charged nearly double in random fees. Have already stopped two people from making reservations here cant wait to tell more about it. Thieves.matthew V.
Le client n'a pas laissé de commentaire.Robert G.
Every thing was fine.Debora G.