I didn't have any problems.Andrea M.
Customer Reviews for Metro Floor Machines Inc
(U-Haul Neighborhood Dealer)
Pour nous contacter
Euless, TX 76040
(located on west Euless Blvd at Wilshire Rd)
Services dans cet établissement :
- Mon–FriDe 8 h am à 4 h pm
- Samedide 8 h am à 11 h am
Heures d'ouverture spéciales
- 5/29/2023: Fermé
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher
Staff was friendly and greatDandrea S.
Perfect everything!Scott H.
Le client n'a pas laissé de commentaire.thomas P.
Le client n'a pas laissé de commentaire.Lawrence L.
Good service. Only issue was they added $20 cdw fee which I didn't want or approve. I should have insisted on paper copy.Jeffry B.
Le client n'a pas laissé de commentaire.Spencer G.
Forgot car keys in uHaul after dropping off the U-Haul keys in the box. Called the store since nobody was there and after several attempts they answered only to let me know they were done for the day (at 1:00 pm when they have a sign saying they are open until 4:00 pm) and couldn't help me until the next day. Had to pay for an Uber to go home.alfonso A.
Very friendly and helpful and I would use your service againTamara R.
Le client n'a pas laissé de commentaire.Joseph S.
Le client n'a pas laissé de commentaire.ARMANDO C.
Excellent service à la clientèleElliott F.
Le client n'a pas laissé de commentaire.Blessing F.
Le client n'a pas laissé de commentaire.Crystal M.
The staff at this location is excellent. Reminds of his w customer service use to be. Wonderful people.jennifer K.
Le client n'a pas laissé de commentaire.Erik S.
Le client n'a pas laissé de commentaire.Carlos A.
Le client n'a pas laissé de commentaire.James B.
Le client n'a pas laissé de commentaire.Deon P.
nothing for nowALFRED M.
Le client n'a pas laissé de commentaire.Thomas W.
Le client n'a pas laissé de commentaire.YOUSSEF J.
Spectacular customer service from the couple that operate this location. Would definitely recommend to anyone nearby.Chad H.
A wonderful experience, this is my secon9r third time renting from them, and they have always been amazing they know me by my name. Very personable. Love it and recommend it to anyone that has moving needs.Angela R.
Le client n'a pas laissé de commentaire.Victor B.
Le client n'a pas laissé de commentaire.PAPY K.
Le client n'a pas laissé de commentaire.Talinia H.
Le client n'a pas laissé de commentaire.Lisa V.
I was overcharged.Nathaniel H.
Le client n'a pas laissé de commentaire.KEDAR T.
Unfortunately they had no moving pads available and stayed there had been shortages for six months.Norris K.
Le client n'a pas laissé de commentaire.Satishbhai P.
Nothing at this time. Service was excellent!Maudia D.
Great service easy fast drop offFrancis J.
I was having difficulty w the app, and ended up choosing an option that was not economical to needs. The staff at Metro Floor Machines noticed this and proceeded to help correct it and save me over 100$ for my usage. I applaud their customer service!Jeremy T.
Le client n'a pas laissé de commentaire.Pakorn P.
My experience was wonderful!!Sandi D.
I love this place. They always do a good job!!!Al J.
Le client n'a pas laissé de commentaire.Ronald S.
Amazing customer service!!Tyra R.
Great customer service. Infill be backEric J.
Le client n'a pas laissé de commentaire.Jackey D.
I saw nothing to be improved upon. Everything was great rental was quick and easy.Smantha L.
Le client n'a pas laissé de commentaire.Justin B.
Le client n'a pas laissé de commentaire.Tommy M.
Le client n'a pas laissé de commentaire.LOGAN M.
Le client n'a pas laissé de commentaire.James S.
Le client n'a pas laissé de commentaire.Tierra C.
Customer service wasn't very good. Didn't feel welcomed, and felt like I was argued with regarding not wanting to pay for the added insurance (which ended up being no problem as there was no damage afterwards). Overall, just felt like I had to argue against being nickle and dimed. The return location was good though. I wouldn't describe the experience in total as pleasant.Jonathan C.
Truck was not clean inside.Daniel B.
Le client n'a pas laissé de commentaire.Aakarshan K.
I recommend this to a coupleCaitlin D.
Le client n'a pas laissé de commentaire.Joseph D.
The was the best!Shanel R.
Great customer service too..the lady was so welcoming, she even offered me a chance to get inside the office waiting for my ride since it was too cold outside.BRIAN O.
Le client n'a pas laissé de commentaire.trustin B.
Le client n'a pas laissé de commentaire.Ibrahim Enes B.
Le client n'a pas laissé de commentaire.CLAUDESTAING O.
Le client n'a pas laissé de commentaire.john H.
Le client n'a pas laissé de commentaire.Phillip M.
Le client n'a pas laissé de commentaire.Kent S.
Super friendly folks who bent over backwards to accommodate any need, desire or request I had.Billy M.
This location is great, I'll definitely be back. The owners are always super helpfulMike S.
Best U-haul I've ever used, the staff are always super helpfulMike S.
Extremely professional veteran ran site. 10 out of 10. Will utilize this location for all future Uhaul needs.Brandon D.
Le client n'a pas laissé de commentaire.Fredy C.
Le client n'a pas laissé de commentaire.THOMAS F.
Was told I'd. e charged for two days and got charged for three. They took over half a day to check in my trailer so it would make it another day. I will never rent from here again and will make sure I don't let anyone else I k ow either. I will start a social Media campaign to complain about this location as well.Scott S.
Le client n'a pas laissé de commentaire.James M.
Le client n'a pas laissé de commentaire.John M.
Le client n'a pas laissé de commentaire.Howard C.
Great serviceNila K.
Le client n'a pas laissé de commentaire.Lakesha W.
Le client n'a pas laissé de commentaire.RAUL V.
There were no boxes or moving blankets available.William L.
Great customer service! Highly recommend!Kent A.
Accommodating and friendly service. Easy to work with and overall pleasure to do business with. I will be back if need their services again.Steve B.
The Lady behind the counter was very rude and judgemental. Please if your Black..don't come here!! They will lie on times the Uhaul has to be back.. Discriminating!! I felt all her energy. Then a Guy that works there answers the phone very rude!! Lord said you can't leave the key when the Lady at the counter already said it earlier that you can leave the key! Shop with your own ppl.. they don't deserve Our money to be treated that way.Chassidy H.
I can't remember her name but the woman running the front was so friendly and explained everything to us. It was such an easy process with them! Definitely recommend this location.Jessica K.
Service was excellent and the employees were friendly and helpful. I will definitely go back and recommend this store to everyone that needs a truck.Robert R.
Great serviceNila K.
Le client n'a pas laissé de commentaire.Christopher M.
First off, the reason for my conflicting review is simply because the facility has always had the trailers I need when I need them. The staff is very polite, personable, and always ready to assist. But that location has layout problems. Overall, the flow of the lot where pickup and drop-off is done can be so much better if they ditched the low fencing. Having to back a trailer into their lot off of 10 in Euless is nerve-wracking at the best of times and downright dangerous at the worst. Not to mention the mouth breathers that don't understand why a truck with a u-haul trailer, stopped with its hazards on, waiting to be able to park said trailer in a lot full of u-haul property, make timing this process much harder than necessary. Steps to mitigate this risk for people returning trailers must be engaged and the use of the back alley and side street must be considered. Perhaps a u-haul specialist in lot layouts can visit the location and advise?Taylor S.
Le client n'a pas laissé de commentaire.Brian G.
We rented from here a year ago for DFW to MIA movement and were very pleased. We were advised to drop truck here after MIA to DFW return relocation. Site closed early on our return date, but we phoned number on contract and they notated our timely return. We also filled out online return info and dropped keys in exterior wall box.Craig V.
I will need you to welcome thÃ¨me good like I did to me.thxSENGHOR F.
Excellent Customer Service!Kimberly S.
The windshield wipers could be replaced. We drove in the rain and revealed a lot of wear on the wipers.Laura K.
Le client n'a pas laissé de commentaire.Mark G.
They did give me a Uhual that needs work it ran poorly stopped on me I'll be calling corporate to let them know.Sarah R.
This was the cleanest van I've ever rented! Great customer service and extremely nice! Merci.Jennifer B.
The managers at this location are really on top of things! Very organized, professional, courteous, and accountable. My family and I got the job done quickly thanks in large part to their quality service. Thank you so much!JUSTIN R.
Everything we Great! Keep uobyhe good work!!yvonne B.
The owners are very friendly and personable. It was a easy, smooth process to rent the trailer and supplies we needed.Carl B.
Le client n'a pas laissé de commentaire.STEVEN H.
Le client n'a pas laissé de commentaire.Stephen C.
Le client n'a pas laissé de commentaire.Nazar E.
Le client n'a pas laissé de commentaire.MARY E A.
Brought my concern about the trucks maintenance to them and the owner said he would make sure to call the U-Haul shop guys to get it checked outVic S.
You did everything, thanks!!!TAHIROU D.
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