The couple there are friendly and welcoming.Brian H.
Customer Reviews for Metro Floor Machines Inc
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Euless, TX 76040
(located on west Euless Blvd at Wilshire Rd)
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - ven : 8h am à 4h pm
- Sam : 8h am à 11h am
- Dim : fermé
Heures d'ouverture spéciales
- 9/27/2021 - 9/29/2021: Fermé
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Le client n'a pas laissé de commentaire.Misty A.
Le client n'a pas laissé de commentaire.Delonda P.
Le client n'a pas laissé de commentaire.Nicole B.
easy process great experience... customer service over phone awesome as well (rep Kenneth). Merci!REGAN M.
Quick and easy process, Deb was accommodating, efficient and friendly.Anthony W.
Thanks !!Calvin P.
Le client n'a pas laissé de commentaire.Patrick L.
Overall experience was great.BRIAN Z.
Excellent service.Peter S.
There should be cheaper options on doing extentions. Another day is a reach vs having the ability to pay a couple extra dollars. But outside of that nothing else. Also not sure if I missed the survey for the van rental I did or not but they need to clean better. I am allergic to animals and it was covered in pet hair. That was unacceptable. Thank God for the allergy shots I take or I would have been extremely sick.Monique D.
Le client n'a pas laissé de commentaire.MICHAEL B.
Le client n'a pas laissé de commentaire.Maurice M.
They are very professional sweet as well 10 starsMirian C.
Le client n'a pas laissé de commentaire.Holly H.
This is the perfect place if you need equipment truck boxes they have it all. No problems with 20. Ft truck clean and ready to go . The owners were the very best helpful in every way I highly recommend this location for all your moving needs. I was blessed to have found this location.Paulette A.
Just make sure the trucks are clean. The one I rented was filthy inside the drivers area and in the back. When I opened the back there were soaking wet moving blankets and leftover trash all over.Justin H.
The truck we rented was rough to say the least. The one headlight was either out of pointing in the wrong direction. No light in the trucks back. The truck took constant attention on the road as it wouldn't drive in a straight line. I don't blame the rental place these are all maintenance issues.Patrick L.
When you have a truck reserved at 8 AM, be there on time. He showed up at 8:25 and then spent 5 minutes turning on lights and logging on to the system. Here was in no hurry to do anything! It was 8:45 when I got the key. He didn't bother to show me how anything worked. I drove down the street with the truck beeping and there needle light on. I called 4 times before here answered and told me how to turn off the emergency brake.BARBARA H.
Le client n'a pas laissé de commentaire.David M.
Wouldn't mind knowing in advance if the use of a dolly Wouldn't be available. But overall great first time experience.Saul A.
Close and convenient to our needs.Richard M.
Le client n'a pas laissé de commentaire.Candice L.
I was charged for equipment that I didn't useMariuxi O.
Le client n'a pas laissé de commentaire.Joseph P.
make sure someone is there to take returns when opentodd M.
Le client n'a pas laissé de commentaire.christy J.
I reserved a furniture dolly and a dozen furniture blankets and they didn't have them at the store. The clerk just said "well, it's not a guarantee that we have them just because you reserved them."Solomon K.
Le client n'a pas laissé de commentaire.Trena S.
Le client n'a pas laissé de commentaire.Laura N.
The man hat hooked up the trailer ask me the customer to help him lift the trailer onto the hitch, he gave me a thumbs up on the light test. Half way through the night we did find that the blinker and brake lights on the passenger side were not working. We did have running lights, but I feel he just didn't want to replace a simple double Element bulb.Steven S.
This did not even feel like a place of business! It was almost like borrowing a truck from a nice relative. They were so sweet, friendly,helpful and professional. I would recommend them 100 percent.aniisa S.
Le client n'a pas laissé de commentaire.Amanda K.
Very nice and helpfulClint B.
The older folks who work here are outstanding. I highly recommend them to anyone who needs to move there things! The service here is the best we have ever had. We will be using them again in the near future!Chrystal O.
Le client n'a pas laissé de commentaire.JAMES H.
Drop off place we were assigned to would not take truck(Cardinal Towing). Woman came out gate & said you can't drop off here, no room. Gave another address. No one there. I DoNot like having no paperwork .Sandra B.
Excellent service. Zero issues.Edward J.
most courteous service above all, i would rate a 10 if there were more stars!Kenna G.
Le client n'a pas laissé de commentaire.Christopher F.
Le client n'a pas laissé de commentaire.Martha N.
Le client n'a pas laissé de commentaire.eric J.
You sent me to a location that was 15 miles away when there was a location 2 miles from me that I have always used before. Plus the location was closed at 4:00 PM. Ridiculous.Larry C.
Love the couple that runs this place. Very kind and sweet people. They are very professional and easy to work with. Thank you so muchâ¤ðŸ™Demetria H.
Excellent people at this location. Rented from here a couple times and now and totally awesome! Merci!Paul S.
Le client n'a pas laissé de commentaire.Janerio P.
Helpful quick serviceJordan D.
So nice, literally the sweetest people helped me park and even let me use there blower helped me unload blankets. Great inviting group!William H.
Le client n'a pas laissé de commentaire.Rebecca S.
A small store but easy to get too. I had tried to drop it in Grapevineâ€¦.my chosen storeâ€¦..but they had so many returns they couldn't take mine. That was a pain.David C.
Very rude owner gave me a very hard time with pick up and drop off Show me that the decimal points that you provide your app should be deleted by me so much so that when I show her you can't delete them she gets rude and Waves me away Also very rude and pick up told me I had to have a credit card not a debit card and then proceeded to sell or rent a truck to somebody with a debit card and not a drivers license afternoon as well as being very very rude from top to bottom you can give me anybody's name of who I can talk to you I call U-Haul customer service where I get put on hold 30 minutes and getting told continuously I'm being transferred but never transferred again worst experience of my life I will never ever rent from this place again as well as I'm going to make sure that me and my friend who is with me give poor reviews not only do you are with this place as well not only is it the owner but your customer service as well not to give me customer serviceLashaunda K.
Le client n'a pas laissé de commentaire.SEDAT B.
Le client n'a pas laissé de commentaire.TAYB H.
Le client n'a pas laissé de commentaire.SANDI D.
Le client n'a pas laissé de commentaire.selmane N.
Great customer service. Friendly staff.Danielle H.
Nothing to improve! Staff was great, courteous and professional. Great experience at pick up and drop off. Would definitely use this location again.Roger B.
Le client n'a pas laissé de commentaire.Joseph D.
Le client n'a pas laissé de commentaire.Janice A.
Le client n'a pas laissé de commentaire.hassan H.
Le client n'a pas laissé de commentaire.Kevin C.
Nicest couple ever who work there. (Sorry, didn't catch their names)Elizabeth M.
Le client n'a pas laissé de commentaire.Cordelia M.
Very easy process overall . Truck and other equipment worked well and was clean and well maintained. Rental agents were friendly and helpful! I will definitely rent from U-Haul and especially this location again. Highly recommendâ€¦Bill C.
Staff was very nice and professionalRobin W.
Le client n'a pas laissé de commentaire.Eman A.
The experience was wonderfulROBERT W.
Le client n'a pas laissé de commentaire.Katinka D.
Le client n'a pas laissé de commentaire.Genesis G.
Nice and friend guy, consumer service was on point. We had a nice conversationKatina Y.
Was a busy weekend and no room to park trailer, it was on the lot but not in a space. The owner would have to move itPaul C.
Le client n'a pas laissé de commentaire.Musu S.
Le client n'a pas laissé de commentaire.Evangelina R.
Le client n'a pas laissé de commentaire.Leticia D.
Le client n'a pas laissé de commentaire.Erkan Y.
Amazing service, very friendly and professional service. Able to pick up my U-haul on time and hassle free. I would use this location again 100 % and plan to do so if needed!Carlos B.
nothing the staff are friendly and answers any questions that you might have verry knowledgeableJames C.
Thank u againKevin B.
This location is a ripped off. I rented a u-haul for two hours. I only drove 15 miles. Fill the tank about 5 gallons over the amount I used when returning. I asked for a receipt. The representative said it would be sent by email. The receipt came and it's blurry. So because technology is better an a plus. I recopied the receipt to get a clear image. My receipt says 45 $. 21 but I was charged 76 $. 45 . But I was 31 $. 24 extra. I will report this action immediatelyMALLORY D.
Le client n'a pas laissé de commentaire.Annie B.
Fast and easy also loved their customer service!!Stephanie C.
Great friendly service! 1st time customer will be a long time guest! Thank you very much!Roy G.
Be more clear about the contract and gas up front.Kyla R.
I would not recommended anyone to go here for pick up as this place does not put their customer safety and peace of mind first.Cong N.
Le client n'a pas laissé de commentaire.Humberto C.
The sweetest couple ever, great customer service and make you feel like family!!DARNELLE T.
Le client n'a pas laissé de commentaire.JAMES W.
Amazing customer service, friendly, respectful. Excellent rate. No hussles. THIS BUSINESS DOES BEST WHAT OTHERS DON'T DO WELL.DAVID M.
Uhaul needs to make it clear to the renters that you can return the equipment on your own.CODY-KEITH H.
Le client n'a pas laissé de commentaire.Corsha M.
Le client n'a pas laissé de commentaire.Orlando M.
Le client n'a pas laissé de commentaire.Robin C.
Le client n'a pas laissé de commentaire.Kirolos I.
Online check-in wasn't available on Sunday and the phone system didn't allow me to call in to report my drop off. A fail safe system needs to be in place to ensure you cab still check-in on Sundays.William M.
Thank you for the excellent service!Gavin P.
No improvements neededRobert S.
Le client n'a pas laissé de commentaire.Renee D.