Please learn not to scam people and manners. Thanks
MD F
Customer Reviews for Metro Food Equipment 2
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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I’ll be back to this location, great service
Jason LYour app is less than efficient, it took me 30 minutes to gain access to the vehicle. I am Proficient when it comes to technology but this app should be more simplistic to allow quicker check in. I do not like your reference to "family" when referring to customers.
Kevin Rservice was excellent !!
James bThe location provides minimal customer experience but suffices for an equipment rental outlet.
Karl SReceived excellent customer service and they went out of their way to accommodate me. Merci!
michael hI found your rate expensive at $1,43 per mile. The 5 ton truck worked for picking up a wooden fence. I may look at renting a van next time because I didn't realize the space was 9 feet.
Adele MFriendly quick and efficient
Glenna THad trouble returning it via mobile
Katherine HCharged me for dolly that i did not ask for
LAKSHYA SThank you for the great service
Greg Nthe owner was ridiculously accommodating and kind. Spent 15 minutes hammering away to helped me fix my hitch. Great spot, great guy
Connor KThe manager was very helpful!
Calvin MVery nice man. He was helpful, courteous and friendly. Best uhaul experience ever!
CHASTIN RAll was great
Helen SThe manager is extremely nice and he's doing his best to accommodate his customers. Had some bad experiences with other U-HAUL branches but this place is perfect
PHILIPPE LExcellent customer service!
Wayne RCustomer service was great, much friendlier then most uhaul locations I’ve been too
Brian RExcellent customer service, and very friendly,
KAMIL SThe UHAUL Representative at this location was extremely professional, very knowledgeable, and very efficient. I will definitely deal with this location again. Thanks for the great rental experience.
Joseph RExcellent customer service
Christopher TMy uhaul had absolutely no windsheild wash which I didn't realize until I was on the hwy after dark with it, which was very unsafe. My uhauls battery also died and the van wouldn't start. I did not have any lights on while unloading just 4 way flashers. It was parked on side of road with 4 ways on for about 30 mins. Enough time to unload a bed. Towtruck driver that came to boost said the battery likely needs to be replaced. I had to wait 2 hours from the time the van died until it could be driven again, I could not shut the van off for at least 30 mins to revive the battery again which meant excess gas and milage used to be sure I could restart the van again. I should have been given a discount for the hassle.
Felicia EGas tank was 5/8 full, It's really hard to fill it to 5/8. I'm sure I filled it somewhere between $2-5 extra. Who knows, maybe more. It's supposed to be full when I get it so I can just top it up. If it's not full next time, I'm going to refuse it.
Chuck GExcellent customer service and very pleasant to deal with.
Wayne RExcellent, friendly service. Convenient location.
Kate LStaff was excellent, friendly and very helpful
Rod MEverything was great a real value and great customer service onsite
William WThe agent was very professional and helpful. There was nothing I can think of that would improve the positive experience.
Sarah HSays I was six or seven dollars short on gas so I had to go and put that fuel back in. I should have charged U- Haul for cleaning the dirty truck cab. Oh well. I guess it did it's job
Daniel Cwas very good. thank you.
serhiy SThe debit machine was not working for the transaction. Had to go to an ABM, call my bank to withdraw large amounts of cash to get the uhaul. This was the last truck available in Halifax, Nova Scotia for the next days. The uhaul representative was incredible, helped me with the acquisition of funds for uhaul when the uhaul company was not responding to his distress after the debit machine did not work. He tried countless times to reach them and get some help, restart and reconnect the debit machine with no avail.
Mehul Tgood location.
Hisham IThe associate or owner of this location was honest and professional and, in my experience, reached expectations. I would do business here again. I have heard that sometimes the person doesn't answer the phone here, it's possible that they are busy because a foot service equipment shop is adjoined to this place which I think he also runs.
Robbie MThere doesn't seem to be a way to cancel a reservation online. This is difficult if plans change last minute and reschedule is necessary. It would be very helpful to have a cancellation option where you don't have to speak to someone in case it is late at night or very early in morning before you are able to get a hold of anyone
Cassandra BFollowing related to U-Haul as a company! Fix your trucks!!! It's not safe! I will open complaint on the gas usage and very unstable wheel. Also the booking was confusing - I was scheduled for Dartmouth Pick Up and received notification in App to get to Bedford Hwy location same morning, where actually was truck 20', but there was no personnel to transfer truck from previous customer to me...So ended up taking taxi to Dartmouth which delayed our move by an hour...
Irina Ea great guy. excellent service.
DARRYLE DNo trolly/pad although I paid extra
Joo WWhen we rented the U-Haul and trailer, we paid an extra $100. because we paid with a debit card. We were told we would receive the $100. back after everything was returned. We were 2 days late returning the truck and trailer. We didn't receive or was the $100 used for the 2 days late charges. Instead we were told that was part of the price and charged another $96. no where on my receipt does it say that. It states $15/day for the truck snd $10/ per day for the trailer. If someone could get back to me at 506-471-8913, I would appreciate it and explain how this happened.
Michelle LNice guy.
weiguan w