Place a U Haul Rental sign at the location.James M.
Customer Reviews for Metro Illinois Storage
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
No signs designating that this was a uhaul location. Took forever to figure it out. Tried calling the number for the uhaul location and it was someone's personal phone.Crystal H.
No attendant, supplies not provided in vehicle upon arrival, application did not work to upload driver information, took over an hour to complete the pickup process.Bill P.
Le client n'a pas laissé de commentaire.LUCILLE G.
i never met the staff at the drop off location only a text message was given on the phone for instuctionsPEDRO U.
No one on duty to handle the reservation.Jon O.
Le client n'a pas laissé de commentaire.carla N.
Le client n'a pas laissé de commentaire.Jeffrey H.
Le client n'a pas laissé de commentaire.James G.
Le client n'a pas laissé de commentaire.Dave K.
I put in almost a half a tank more than what I received which costed me about $50, and yet they charged me an additional $6 for mileage. Should have been called a wash. Next time I will make sure to just put the bare minimum in or syphon out the extra. Very disappointed in uhaul.sarah J.
Le client n'a pas laissé de commentaire.Bruce S.
Le client n'a pas laissé de commentaire.Lisa S.
The Manager, Michael, was exceptionally helpful.GABRIEL A.
Le client n'a pas laissé de commentaire.Noriko K.
No blankets where I picked up truck. No blankets at 2nd location. I had to drive to 3rd location to get blankets. No copy of contract. It took 45 min. to pick up truck.Gerald T.
Nothing, very easy, very convenient and cant believe I havent moved using uhaul before now. I will from now on.ANGELA S.
Le client n'a pas laissé de commentaire.Brian C.
Staff (Mike) was helpful and friendly, however, the locations street address in very difficult to find and signage for U-haul is difficult to find as well. Otherwise excellent experience all around!Darlene S.