Horrible customer service and scammers. Make sure to take pictures of the gas and mileage if you drop off here. They will scam you and charge you extra.Brooke C.
Customer Reviews for Metro One Stop
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Orlando, FL 32818
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - dim : 8h am à 8h30 pm
Heures d'ouverture spéciales
- 7/2/2022: 8h00 am à 5h00 pm
- 7/4/2022: 9h00 am à 4h00 pm
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Le client n'a pas laissé de commentaire.Claudin S.
Le client n'a pas laissé de commentaire.TIMOTHY S.
Customer service needs improvement. I made a reservation three weeks in advance. When it was time to pick up the truck, nothing was set for me. I spent over an hour waiting plus I requested one way and they didn't provide what I was requesting. I wasn't happy with that service. Please don't waste your time go To Uhaul directly.Job D.
The person is their is very good and helpfulMaher A.
Le client n'a pas laissé de commentaire.Melea P.
No one answered the phone for three days at the drop-off location. The drop-off location was not open when their published hours indicated. No one was there to receive the equipment and assist. When I was dropping my trailer at the closed facility, another customer was doing the same. Horrible for people that wold need help!!!!!DENNIS C.
Le client n'a pas laissé de commentaire.RONALD H.
Le client n'a pas laissé de commentaire.RONALD M.
nothing to improve, this location is extremely helpful and professional.DAVID S.
The One Stop location is as good as it gets, no improvements needed here. They are extremely informative, helpful and professional. I would give them an excellent plus ++++++! I have rented 6 trucks within the last several months and the service and cleanliness of the vehicles has been exceptional every time.DAVID S.
You guys charge me for the wrong miles. now your charging me for a dolly I didn't even use. I will never use you guys again.Khadijah I.
Le client n'a pas laissé de commentaire.Derek B.
Best serviceGonel N.
Muy buenoNELSON R.
Le client n'a pas laissé de commentaire.JeanClaude D.
Le client n'a pas laissé de commentaire.RONALD L.
Everything was great 👍ROBERT L.
THERE WAS FRAUD.. I RETURNED THE TRUCK HOURS EARLIER BUT SOMEONE FROM THAT GAS STATION USED THE TRUCK AND ACCUMULATED 5,89 IN TOLLS. I NEVER HAD TO GO THROUGH A TOLL BOOTH.CAROL D.
Le client n'a pas laissé de commentaire.CASMAN M.
I never received a final receipt? I would like one!Michael P.
Le client n'a pas laissé de commentaire.Fernando A.
Le client n'a pas laissé de commentaire.LAVENNIA D.
Le client n'a pas laissé de commentaire.ELOUISE F.
Everything was great.ROBERT L.
Le client n'a pas laissé de commentaire.ROMAN T.
Le client n'a pas laissé de commentaire.YONEL M.
Everything was greatMATEOS A.
Le client n'a pas laissé de commentaire.ENNALYSE L.
Le client n'a pas laissé de commentaire.JOSETTE V.
Le client n'a pas laissé de commentaire.TAMARA T.
Le client n'a pas laissé de commentaire.RUDYARD G.
They told me a price and they took out almost double my card and I am not satisfied with the explanation, they should explain everything I have to pay before.MIGUEL R.
Le client n'a pas laissé de commentaire.ALEXANDER Q.
Le client n'a pas laissé de commentaire.CARA H.
Le client n'a pas laissé de commentaire.Eva P.
Great service all around.ROHAN K.
I rented the hard to drive truck and had it for 1 day, returned the truck with the same amount of gas or very close to it. While waiting on my ride, watched the guy who rent the trunk to me pull the gas pump, with the truck running to run the gas I put in it down to charge me more money and I did call to complain, but got no where. If god can help me, I will never rent from Metro one stop ever. I have never experience this as long as I rent my hard earned money to move.MARGIE B.
Le client n'a pas laissé de commentaire.ALLAN S.
Great locationdavid L.
Answer the phone. I tried calling for 2-3 hours but no answer. Not even an answering machine to leave a message. I had a vehicle breakdown , my alternator went out and I had to get my other vehicle to bring trailer back. I was trying to let them know I may be a little late....you know...so I wouldn't be charged for another day. But I was. And I finally got an answer on the phone at 5:25 pm. After they had charged me another day. He should have told me I was late and that he charged me again. so I wouldn't have had to bring the piece of #$%@ back by 6:30. I was 2-2,5 hours late because of vehicle breakdown 1,5 hours away. I know it's only $29. But I've spent alot of money at Uhaul in the last 6 months. look at my account history. Thanks anyways, I probably find an alternative next rental. Just a very bad day and this extra charge really makes it worse. I didnt need to rush and try to get it back......Sincerely,Very Diappointed.DENNIS K.
Fast and convenient. Thank youIrina B.
Le client n'a pas laissé de commentaire.WISELINE F.
Le client n'a pas laissé de commentaire.Levonte J.
My husband and I rate are moving service max and his helper top stars the highest their service was excellent professional and courteous thank you for recommending them we will use your service and recommend you to everyone else that we know thank youMary ann B.
Le client n'a pas laissé de commentaire.Orlando M.
Le client n'a pas laissé de commentaire.DAVID L.
Le client n'a pas laissé de commentaire.Marie J.
Le client n'a pas laissé de commentaire.AGNES M.
That s fineFednor S.
Le client n'a pas laissé de commentaire.ADRIA N.
I was over charged. I only used vehicle for 3 days at $30 per day And I filled tank up to half mark when it was returned.. I was charged 173.00.. I was over charged. My number is 321.616.2494WESLEYANA P.
Le client n'a pas laissé de commentaire.PRIMO Q.
Le client n'a pas laissé de commentaire.XAVIER L.
Staff is very friendly and hospitable.EDWARD P.
Le client n'a pas laissé de commentaire.TREVOR M.
Very friendly and helpful.JOHN Y.
Le client n'a pas laissé de commentaire.William R.
Le client n'a pas laissé de commentaire.SHERLEY F.
Le client n'a pas laissé de commentaire.GUTENBERG D.
Le client n'a pas laissé de commentaire.Marco O.
Great serviceROMARIO J.
Le client n'a pas laissé de commentaire.Edward l W.
Greatest service people are excellent!!DAVIDGEORGE C.
Keep doind what u are doing.Thomas M.
Le client n'a pas laissé de commentaire.ELIAS V.
I didn't ask for the 10 coverage and seems like I was over chargedCONSTANCE Z.
Great easy going customer service. Very friendly and helpful!!Darin S.
They don't show you the contract they don't give you no contract you don't say nothing and the rip you off this suck everything you have the worst place to go don't you ever try to go thereWALESKA G.
Le client n'a pas laissé de commentaire.STANLEY L.
Everything was greatSharon A.
Great service and rental price.CHARLES B.
Everything is fineANDRE P.
The guy that helped me initiate the rental was amazing!!!! Extremely helpful. Went above and beyond. I was extremely impressed!!RACHEL Q.
Le client n'a pas laissé de commentaire.Sandford W.
We rent a truck from them every week now, very helpful and nice staff. Always willing to work with youCECIL E.
we become now, always use this location, excellent service alwaysADRIEN C.
Le client n'a pas laissé de commentaire.CLEANTE J.
Swift transaction and quickevangelana P.
Thanks for your excellent service that was given to my family and I ...you guys are AwsomeNATALIE M.
Great service. Keep doing what you are doing.CECIL E.
Le client n'a pas laissé de commentaire.PERRY M.
Le client n'a pas laissé de commentaire.EVAN H.
I'll always go there from now on , it was Quick and easy process .Beverian B.
I got exceptional service! I was accommodated an extra day when I really needed it and they were able to do that for me the process was super smooth super fast and the great people.CLINTON R.
Customer service is great thank youBOLTE B.
Bad customer serviceATTASSIA C.
Le client n'a pas laissé de commentaire.LAVENNIA D.
Quick service and clean truckTiffany M.
Everything about my first truck rental was great!!!!VERNESSA K.
You take over than you supposed to get on my account.Wallsend B.
Great and fast service. good location.ALFREDO S.
like the location and clean trucks, nice friendly employeesWADSON S.
They Always help me, always clean trucks and jolly peopleADRIEN C.
Cleanest trucks, fast service and great pickup location.Wilbert A.
Le client n'a pas laissé de commentaire.MARIE M.
Le client n'a pas laissé de commentaire.LENISE M.
Le client n'a pas laissé de commentaire.vincent N.
Very helpful people, will refer it to all people for Uhaul rentalOliver J.