Évaluations des clients Metroplex Self Storage #5

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Metroplex Self Storage #5

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Barry K. le

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Only because it’s a limited outlet. Main business is storage rental. It was convenient for me and would use again.

Jerome M. le

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Le client n'a pas laissé de commentaire.

Jim P. le

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Le client n'a pas laissé de commentaire.

Michael L. le

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It took 2 hours to get a truck after being informed incorrectly regarding my reservation TWICE and 3 extended calls with customer service after driving all the way out to the colony from Dallas. It was a nightmare

Sandra G. le

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Le client n'a pas laissé de commentaire.

ENRIQUE ORTIZ S. le

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Good storages

Gaehag K. le

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Le client n'a pas laissé de commentaire.

Patrick M. le

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Le client n'a pas laissé de commentaire.

Jithin J. le

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This store set their odometer to Kilometres and when I ended my trip did not convert the kilometer to miles instead has cheaply charged me basis on price/km instead of price per mile. I drove for about 78 miles and expect to be charged the equivalent for 48 miles instead I’ve been charged for 78 Miles. Waiting to hear back from the store manager. If this is a strategic gimmick that Uhaul I’ll be sure to raise this with legal.

cecil P. le

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I couldn't tell you, the service I received was excellent and the representative was extremely courteous and professional. Much kudos to her... you should give her a raise. I will definitely recommend that U-Haul location to all of my family and friends!!!

Deborah Q. le

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Excellent service in every aspect! I couldn’t be more pleased!!

Vinh T. le

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Excellent customer service

Richard N. le

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1. The gas tank was not full as stated on the agreement. I traveled 36 miles and required 7.3 gallons to fill. For a 10 foot truck this gas mileage would have been around 4.2 gpm while it most likely was around 10-11. Hence the tank was not full. I was surprised to get hit with an environmental fee for ozone. This is already covered under federal taxes when I bought the gas. Since I have rented 50-60 trucks from Uhaul (as well as others from Penske and Enterprise) I have never been charged an environmental fee before. Sounds like fraud to me. 2. When I arrived at 12:50 fo pickup at 1:00 PM, there was a sign on the door saying the clerk was walking the property and that I should call a number to advise I was there. I did call but no one answered. I had to stand outside for 10 minutes in 100 degree sunshine until she opened the door.

NATHAN K. le

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Excellent staff and friendly service. She was able to accommodate my request with no issue and made what is typically a difficult process smooth, easy and actually enjoyable!! 5 stars and thumbs up to this facility!

Taiwo L. le

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Le client n'a pas laissé de commentaire.

THERESA J. le

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This is the cleanest facility I`ve ever been in. The staff is friendly and super helpful. The rent transaction went quickly. Very professional, excellent customer service!