Customer Reviews for MHZ Auto
(Concessionnaire U-Haul dans le voisinage)

26 évaluations

7784 W 11th St   Tracy, CA 95304

(209) 836-3853

Heures d'ouverture de l'établissement

  • Du lundi au samedi :
    9h30 am à 1h pm / 2h pm à 6h pm
  • Dimanche :
    Fermé
Heures d'ouverture spéciales
  • 5/30/2022: Fermé

Services dans cet établissement :

Pour nous contacter

(209) 836-3853

7784 W 11th St
Tracy, CA 95304

Services dans cet établissement :

Heures d'ouverture de l'établissement

  • Du lundi au samedi :
    9h30 am à 1h pm / 2h pm à 6h pm
  • Dimanche :
    Fermé
Heures d'ouverture spéciales
  • 5/30/2022: Fermé
  • Retour client 24 heures

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher

Évaluation :
4

Le client n'a pas laissé de commentaire.

Sally G. 
Évaluation :
1

I was charged extra mileage!

Rabih I. 
Évaluation :
5

Very good customer service. Friendly and helpful.

Scott J. 
Évaluation :
3

They were efficient and knowledgeable. I was in and able to pick up my rental with little effort but it was dirty and in disrepair.

Matt T. 
Évaluation :
5

This has absolutely nothing to do with the location I picked up the U-haul but U-haul itself. I reserved my u-haul on April 4th, 26 foot to be picked up at a different location in Tracy and dropped off next day in Manteca. I got a call 2 days before pickup to say they didn't have my truck and I had to drive all the way to Stockton to pickup and all the way back to drop off. Completely out of my way and charging me for more miles than I actually needed. Ended up having to get a 20ft truck from the location above and drop back off there not in Manteca like I wanted. No discount was given, no free miles for my unnecessary driving back and forth. The girl who called was super rude and basically was like you get what you get. Zero customer service. Thank goodness for a friend with a truck to help us out.

Louis S. 
Évaluation :
1

I have been charged for additional day even though I return the truck 24 hrs before . And also person at front desk didn't show me the miles and mentioned incorrect number of miles used . I used only 30 miles but charged for 85 miles. This is not fair

Shashidhar G. 
Évaluation :
1

Woman came off like she didn't care. Girl was in her pjs

Savannah F. 
Évaluation :
1

Worst experience. Mobile pick up never worked. We picked up the truck almost 2 hours late and had ti return it next day. Uhaul charged me for 2 days just for a delay of 15 minutes when I return

Arif S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Mason A. 
Évaluation :
1

I want a refund for my troubles. 2 hours was wasted at Fast Gas & Propane, then I had to drop off the vehicle at night to a location in Tracy that appeared uninviting. I had no choice but to choose Fast Gas &Propane to pickup the vehicle as it had the earliest pickup time. I chose 10am in order to drop off the vehicle before sunset so as to prevent any runins with shady people in Tracy. But because of uhaul's blatant disregard for the safety of its patrons, it delayed my pickup and I had no choice but to drop off the vehicle after sunset. I want a refund for my troubles.

Tooryalai M. 
Évaluation :
4

That RR tire has a nail in it and I had to refill the tire with air because of it. Please check on that

Neisha L. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

AbdAllah H. 
Évaluation :
4

It was a very busy area, we had no complaints with our drop off regardless.

Karla O. 
Évaluation :
1

i asked for a 12 blankets they have 8 and smells like marijuana the truck have a drinking container and cans of beer in the cabin the gasoline was high just in paper i uploaded pic but nothing happened way too long to check out when i have set up everything online

David H. 
Évaluation :
5

Excellent service à la clientèle

Joseph C. 
Évaluation :
5

Very helpful, courteous and thorough with assisting with my Uhaul needs.

BIANCA C. 
Évaluation :
4

Thank You. Happy Holidays 😁👍🎄

SHAWN L. 
Évaluation :
3

Vehicle was running late from prior customer return. Rep was fairly rude when requested to see if there is any way to expedite. Also, when the prior customer returned the vehicle, it was given to me within minutes with absolutely no cleaning.

Rupesh K. 
Évaluation :
1

I ordered 2 dozen blankets. They didn't have them all of a sudden, I was told they had 11 I agreed to take them. Than we were walked out, with no blankets. Found only 3 inside the 20ft U-haul! Also the truck itself had NO catalytic converter! It was ridiculously loud, killing most of the gas. The brakes were damn near shot! This place was terrible.

Matthew M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jesus M. 
Évaluation :
2

I was charged over without reason.

Sachin M. 
Évaluation :
1

I was appalled at the entire experience. The customer service was substandard, the storefront of the office was misleading and confusing, the admin at the desk was unsanitary and horrible. They messed up my contract I was sent numerous incorrect contracts, asked to rate/confirm vehicle that I couldn't even see because we had to drive to a different location which was yet again another site for another type of business. The truck was filthy, I was charged for things I declined and was promised a discount which I did not get. Our time at the office was over an hour which caused me to fall behind on a Warehouse Access appointment that I had made. I would not recommend this sketchy outfit to anyone!

RENEE D. 
Évaluation :
1

Never go to this location

Anthony P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Prasad K. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JOSEPH R. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Tony L. 
Non les évaluations ont été soumises pour cet établissement.

Services supplémentaires à cet emplacement

  • Icône de camion de déménagement
    Camions de déménagement

    Nous avons la plus grande sélection de camions neufs!

  • Icône de remorque
    Remorques et remorquage

    Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!

  • Icône de fournitures de déménagement
    Accessoires de déménagement

    Nous vendons des centaines de produits qui facilitent les déménagements!

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