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Évaluations des clients Michael Sullivans
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Témoignages des clients récents de Michael Sullivans
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The proprietor Mike Sullivan was very responsive to our needs. He was always available. He was factual honest and transparent. He was administratively prepared. He chose the right vehicle for our trip - a Ford Cargo van. He followed through on all paperwork. Great job.
I felt it was a very long process and confusing to rent the truck totally through my phone . Found it VERY frustrating 😡. And I ordered at 15ft they only had a 10ft truck so I had to make several trips for my move which was more mileage .
Awesome
Nothing really
Customer service was excellent.
Excellent service and experience! I will be back to Mike Sullivan for my next rental!
Nothing. Mr. Sullivan was a pleasure to work with and I'd gladly use his facility again.
Don't send 4 emails telling me to leave a review!! Annoying as fuck. Good in person, terrible online!!! Leave me alone.
Simple, streamlined, efficient.
clean and easy
Mike was great, very very helpful
Change the man in charge. He was very unprofessional. He charge more money for insurance that I never asked for. It was an horrible customer service.
Why the fuck am I getting chared a 137 fucking dollars for a fucking rental that says 20 dollars... Like the fuck is the false advertising bullshit
It is always a pleasure dealing with Mike Sullivan - easy and fast process.
Just a guarantee of a vehicle when reservation is made!
Really fast and the owner is so nice and helpful. Highly recommend.
Nothing. No problems great job!!
Mike was very helpful and very knowledgeable. He was ready to help to get me on my way with the rental, which was much appreciated, Drop off was a breeze too - I will recommend UHaul, and this location specifically - thank you.
Mike was very helpful. He made sure I was comfortable with equipment prior to leaving.
Tiny lot with a dirty, ancient office. Garage staff are rude and unhelpful and I never had the chance to talk with an attendant during drop off. I was charged extra gas fees after I left though I fueled up and was told by the garage staff all with the truck checked out fine. When I came back to speak about the extra charges I was told the attendant went somewhere and I should wait for him. I did for 10 minutes, called the line, no one picked up. I asked about the attendant again and was told by the garage staff that they don't know where he went, they won't call his cell for me, and that I need to be patient. Overall received horrendous customer service at this place and will not be going back here again. I contacted Uhaul through their main website and was reimbursed for the gas charges, but the bad experience is still sitting with me.
I have rented from uhaul many different sites and location The service at Michael Sullivan's was the best ever I will always rent from Michael Location
Michael Sullivan made this as easy as possible. A nice guy with a great attitude.
This was my 3rd time renting at this location. Michael makes process quick and easy to rent.
I have rented several U-Haul trucks from Mike Sullivan. He always does a great job. It's easy and convenient and Mike makes it very simple. It's a pleasure and I highly recommend Mike. I had a terrible experience with World Coffee in Howell last year. The people were rude and ridiculous. Mike Sullivan should train others on how to give customers a great experience.
I had a really good experience and wouldn't change anything.
Thank you for making everything easy!
The office was filthy. The truck smelled. I would not recommend or pick up a truck from this location again. They did not even come out when we dropped the truck off. They handed us the paper and walked away. Rude is putting it polightly
Nice people easy process. No improvements needed.
This was my 2nd rental this month. Customer service was outstanding.
Mike Sullivan is a pleasure to deal with! He makes the rental trouble free.
Excellent Service
Rented many times from Sullivans and always a perfect experience. Well done.
Very friendly and answered all my questions
We waited over 35/50 mins to get the keys.
Mike was so pleasant. Quick process.
Michael was really nice! I felt that the pick-up/drop-off processes were safe, quick, and easy. Thanks!
Excellent service. Great equipment
Mike is always helpful and easy to work with
Mr. Sullivan was an absolute gentleman and provided fantastic customer service and clear and concise information about the truck and my rental agreement. I consider myself lucky to have chosen this U-Haul location to rent the truck because I had such a pleasurable experience I will always utilize U-Haul in the future because of Michael Sullivan's professionalism and friendly demeanor.
Quick and efficient pick up and return. Great ownership
This location and the owner were both outstanding for me. My deepest thanks
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