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Julie F
Customer Reviews for Mid TN Express Lube
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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The workers were so friendly and informative. They made renting so much easier.
Kelly FThis location has the nicest people. On top of their uhaul services which I've only used half a dozen times, I get my oil changed there for all our cars and I have to say they are the friendliest folks and the place is clean and fast.
Leif EExcellent courtesy service thank you!
Audrey JTruck, I rented, seemed to have an exhaust leak. Noisy.
Larry ZJust keep doing what you're doing, Great customer service!!
Ralph KRien
iven jThank you for making it easy
Jeff WThe staff treated me with respect and kindness. Very polite in answering my questions. From entering into the building and leaving with the equipment was less than 20 minutes. I will definitely rent from this facility again.
Piet SNothing. Everything was great!
Cynthia BAs a youth theatre director, i rent a UHaul regularly (every few months) to move set pieces. This location is the only one that I use. While others are occasionally closer, the customer service at this location is top notch, and they are accommodating if there is anything that I need unexpectedly. I highly recommend!
Shelby PThe rental staff was organized and efficient. The van was in excellent condition and worked well. Vehicle turn in was as easy as the rental process.
JEFF PVery friendly people, no problems at all.
Robert FCustomer service was great they were very helpful the truck was clean and full of fuel
RANDALL BThe staff at this location is the ABSOLUTE BEST that I have ever worked with. Sooo incredibly kind and helpful! Give this woman a raise!!! She deserves it! The next time I need a uhaul, I will definitely be using this location again!
Brandi MThis location was great! However wee made a reservation and was sent to four different places before someone had the truck we reserved. Cost us an hour of our day driving around because U-Haul doesn't have a great reservation system and it was ridiculous!
Kellie REverything was really nice. Customer service was amazing.
robyn mVery friendly staff !
WENDY RTruck had 2 leaks. All boxes were wet on bottom from wet surface in Mom’s Attic. Also water running down right inside wall of truck.
Anthony CGood location and they had the Trailer ready to use.
JOSEPH SSee above
Jessica hThe trucks are not to safe to drive need maintenance
Selamawit HAlways great to do business here!
Michael CA few days ago I had received A message with a link to click on into the final process of returning your vehicle and keys after rental and it's nowhere to be found now. I would've done that. I returned my rental at the middle Tennessee Boulevard location last night at about 8:30 PM which was Saturday, 26 August. I put gas in the tank and filled it backed up to the proper level. Other than them having to give me a 20 foot truck only when I ordered a 15 foot truck it all worked out and everything was fine. Would absolutely refer and use that same location for rental again
Nancy SHello, thank you so much for letting us borrow your trucks. However, the vehicle was well maintained, it just needed to be vacuum out, the floors were dirty. Thank you so much, the gentlemen at the front desk was amazing, awesome, kind and polite.
marcus pVery professional and friendly
Richard LRien
shirley cSuper friendly staff!
Pearl MI didn't have any problems and the people was very nice
Pamela TI arrived to drop off the truck the evening before it was due to be returned, but after the dropoff location had closed for the day. Whomever checked in my one-way truck the following morning did not carefully review the contract paperwork. I was charged for fuel, even though I left more fuel in the tank than when I picked it up. I have submitted an email request to seek remediation, but as of this moment I have not heard back from this location or a UHAUL representative.
Van GStaff was Amazing & extremely helpful !!
Melissa GNothing, great experience renting a truck
ty jNothing … the people and this place are terrific … enjoy this bunch
Christopher BStaff was very helpful.
Gail TThe company I rented the trailer from were extremely helpful and friendly and would recommend this place to anyone. 5 stars
David HExceptional customer service and very friendly. The office was so clean! I would highly recommend this location and their service.
Larry GVery nice people.
David SExcellent experience!
jennifer SGreat costumer service, thanks!!!
baudel cGreat location. I have been renting from them for several years and they are great to work with.
Christopher FThe system used to check in and out was slow or not working. System could use more speed!!! Overall the process was good!
Orlando GCompleted all the precheck online which sped up the check in process. Drop off was just as easy.
GEORGE NGreat service and everything went as expected.
Mark EOne top light on trailer was out. Other than that all was good
Samuel TVery professional and curious
DONALD RIt was an easy pickup and drop-off with all the necessary information passed on. The truck was clean and ready to go!
Matthew L