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YuanQuan Zhou
Customer Reviews for Mid-Hill Golf Center of Eastvale
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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There was no signal on the employee's computer, I left 40 minutes after my scheduled appointment. The first truck they gave me was on empty and she asked if that was okay. I asked if the truck would make it to a gas station she shrugged her shoulders and asked if I wanted a different truck. I did get a different truck with half a tank, once I hit highway speeds it felt like the truck was going to fall apart.
Thomas RoachVery helpful
Michela GuzmanMy experience was great. I did not have a reservation and they were still able to help ma and they did it very quickly. The young lady that helped me in the morning was very helpful and had a smile the entire time. There was a young man that helped me when I returned the truck and he was very nice. I pulled up and wasn't even out of the truck and he was there to help and make sure that everything went well. Great location, I will definitely go back the next time I need a truck.
david hartleyThe employee's were very friendly and helpful. I highly recommend this location.
Wayne LiberatorExelent customer service, I'm happy!
Pedro JaimesHonestly, it's was a professional, personable, quick experience for me. I would recommend your business , use your business again. ( you were recommended to me)!
Yolanda CelisVery accommodating with after hours drop off which we appreciated. Merci.
DOWA ROSSIt was very close to home and convenient.
Perla NajeraThere is no room for improvement. This place has a good set up and location. The staff at the Mid-hill Golf Center in Eastvale were very accommodating and great to work with. I would recommend this place to anyone especially if you live in Eastvale.
Rodolfo VictorioEveryone was very polite and helpful. My only complaint is with my actual reservation. I was suppose to pick up truck at van buren location and the morning of I was told my truck wasn't available now and that I would have to go to the corona location on Temescal road. I had to call and change it this location in Eastvale/Norco because it was toward where I would be using it. It was inconvenient to have to start the morning like that.
SYLVIA COUNTSFriendliest and most efficient Uhaul dealer I have dealt with ever. They are my Go -to place
Michele FaneGreat experience
Charles OteroMaribel Fernández
maribel FernandezMobile pickup
Christopher LitwinGreat experience.
Eric SilvaStaff was extremely helpful and courteous even when I had to have the equipment for an extra day or so they were awesome and handled business perfectly. It was a great experience and I would recommend this location to anybody I know.
Paul BrownbridgeExcellent place for your rentals needs. Check and check in was easy as 1-2-3.
Christian EspericuetaRemove sign outside office which states to "stay with your vehicle until some one comes out to help you if you are returning the vehicle" while that is not what the employees actually expect.
DAVID TRESERExcellent service. I use this location for all my equipment needs.
Francine CollierGreat place!
LOUAY MOURADIThey are always open, even during lunch time! Even when they are attending to other customers, they do not make us wait long. Friendly people too.
Abigail PerezConvenient location, plenty of room to hook up trailer.
Stephen MoitozoQuick and easy trailer rental.
Mike WittigEverything was great. Good job Beth.
Ollie VaughanExcellent in person customer service!
MARY CASWELLBefore I left the attendant said I could come back with the tank 3/4 full since it was just above 3/4 when I left. I returned it with 3/4 tank. They then charged me for $14 for 2 gallons of gas. Not happy Will never recommend them
Kevin SullivanKeep doing what you're doing
Natividad RodarteExcellent service all the time!
rommel daceraThis was location was the absolute best! Totally different experience from what I previously had in La Puente. The staff was super friendly and helpful. I'll definitely be using them again when I need a truck.
Daniel PrestlerLoved the girls in the office. The manager was so sweet and very knowledgeable. It was a great experience overall
Danika SoletaNone excellent servo
terri artadiCarman and Cade are both so nice and great! Plus the manager was there to greet me so well! YES! Highly recommended!! No Tricky or behind the window stuffs like others. Simple and quick! This location is the BEST! 11/13/2023
Trycia LiuSuper kind folks running that place. Came here last minute on moving day when Budget messed up with a truck that didn't pass inspection. Not surprised as that truck looked pretty beat up. Your trucks were in way better condition plus the great service, doesn't get any better. Thank you for being there when we needed you and may your rental business continue to prosper.
Elizabeth FrostEverything went smoothly and we had no problems at all, thank you for your services.
Maria E Manrique de BlackmorThe system was a little slow when we were picking up the trucks we rented, but everything else was great! It is a very nice location, and we will definitely rent future vehicles from there!
Lesley PorterI love the convenience of this location. Everyone is always nice and helpful
Talitha TylerStaff were great. Professional and personable. 2nd time renting here and will always come back.
Meghan McConaghyDespite having clear notes in the system and me returning it in less than 24 hours, I was charged for a second day and then was forced to spend hours on the phone calling multiple people to get it resolved. U-Haul corporate also made an error with my reservation that resulted an additional $40 out-of-pocket for gas to bring the vehicle back to its pick up location. I was originally booked for a one-way truck only to be told it's not available when I arrived.
Jason BuchmanWind shield and all mirrors very dirty
Bharatbhai VasoyaMy only feedback is for the location to check the vehicles thoroughly before renting. My van had a low tire pressure light on as soon as I started it. The location switched out my vehicle with no problem; however, it could have been avoided had a check been done prior to my arrival. Overall, I was pleased with this location and the service received.
Talitha Tylerpave the parking lot smooth
judy downeyI couldn't be happier with the service and support provided from this location. Thank you very much for helping me facilite this emergency move.
Ali Alejandro NajafiVery friendly and easy to pick up and drop if at this location.
Kimberly ShankService was great, very efficient operation.
John YoungI would say impressive
Donabel VertulfoNot all locations stock pick up trucks, which this one does - a real plus. Very good customer service.
Thomas ConnelieNothing it all good
Philip RicheyThe U-Haul app was hard to access because of the internet/Wi-Fi - too slow. But other than that customer service was outstanding!
Miriam RileyCheck out process and 24/7 check in process was seamless. Great location.
Ruben JimenezUpon returning a truck I rented I walked inside to check the truck back in. The kid just looked at me until I said I was returning the truck. Had his AirPods in and didn't care about a thing. He was also dressed like a bum. Wearing sweats and crocs. They hire anyone now days. No uniform no professionalism.
Jason MogkYou have a security issue!!!!! The catalytic converted was stolen off our RV. Office staff are very nice, but usually only 1 person working resulting in long wait time..
Francis Miller- Ralph Potts | Expérience généralei WAS NEVER THERE AT NIGHT SO I DON'T KNOW ABOUT THE LIGHTING.
Darrell Walters | Expérience généraleYes,I appreciate everything.. I'm always referring Good PEOPLE
WILLIE BOGAN | Expérience généraleMy RV was vandalized recently along with several others which were broken into. The facility is not well-light at night. There is no longer a fence that separates the facility from the neighboring park. Then I come to find out an RV was stolen at the beginning of the month and still, no changes were implemented for better security and safety of our personal property. I am sorry to say...NO, I would not recommend this facility to anyone that cares about the security of their property.
sarah oswald | Expérience généraleI had no issues with the storage facility. I was concerned about accessibility from anyone walking by but I had no incidents. I would recommend this facility based on price and location. The staff was excellent and very friendly and helpful. Thank you for finding us a spot to rent. The location made everything convenient.
carl fudge | Expérience générale