Thank you for your service.....
orlando w
Customer Reviews for MidTown Tire LLC
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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Very polite and answered all my questions and concerns.
Christina WEveryone at MidTown Tire was excellent, helpful, kind and provided great service. They helped when the app did not work and were super easy to work with! I've used them in the past and will keep coming back to this location
brenden jStaff was friendly and helpful as I am not from the area
Kim RMy customer service experience was EXCELLENT!!!
sherrell hThe gentleman I dealt with was outstanding.
Michael DBetter equipment
Vincent EPosted hours were 9:00 AM open. On the day of service (12/26) the shop opened at 9:30, and I could not get my rental truck until 10:00. On the day after Christmas this is understandable, but I wish I had known in advance. I had made an online reservation for a truck and a utility dolly, but the rental guy could not find it. No dolly, but a truck was available. I would rate the service as very good, under the circumstances.
Andrew BNot a desirable location
Fredrick GEverything was perfect I don't think you can
Raymond PHelp the rental facilities by keeping online inventory for each store current this fellow at this location worked very hard to get the equipment I needed 👏
STANLEY PEven though the shop was busy, I only waited a couple minutes. They were courteous and friendly (And they played good music, too)
Brian SAttendant was rude and disrespectful. This should not be a uhaul location. Needs customer service training. I will never use this location and give a bad review EVERY TIME!!!!!!!
EVETTE RThe drop box for the key was broken. The lot itself was overgrown and difficult to exit from. The check in verification took >30 minutes
John PThey were AMAZING especially after past experience. Due to location I normally would have been worried but due to who they were and customer service
Wendy OKeep doing what you are doing the customer service was amazing !
sydney sThe automated drop is a lot after you have just unloaded a truck. Need to be a bit simpler.
Lillian FVery easy process!
Julie LI was charged for damage to vehicle that I did not do. I am very disappointed. I would advise everyone to avoid this location
Paul DThis location is ran by by a very nice family. They are very professional and care about the neighborhood. I called first and asked for advice about renting the van and they were very helpful. The day I picked up the van it was ready, clean, full of gas and ready to take on the road. I was in and out in under 15 minutes. This has been my location for all my car tire needs for years and now will be my location to rent trucks. Thank you guys for your service it was very much appreciated. Ms San,
Sandra cMake sure you are not double and triple charging customers then tell them they have to file a dispute while actually putting the charges through.
Kevin MCheck tires, oil, etc after each drop off for next customer. Location is busy for a reason, pleasant experience each time
CLARENCE TDirty truck and I did not receive a copy of my receipt!
Joeneeia SNothing service was great
Anthony WThe service was great! I would recommend you to as many of my friends as possible! Thanks so much!
MICHELLE IMy experience was awful. The location was sketchy. Used tires and broken glass everywhere. There was barely any gas in the rental. Not even a quarter. So I returned what was in there and you guys want to charge $30 for gas and I didn't receive the same amount. No one has called or didn't even leave a message to my complaint. I will never use U-Haul again after Sunday experience
Brittany wExcellent service à la clientèle
Peter Wquick and professional customer service.
Jacqueline BThe staff member that helped me check out the truck and return it was accommodating and polite. I'd be back to this location in the future.
Simon HMr.Kenny had excellent patience, compassion, Communication, and customer service. Now that's what you call outstanding customer service!!
Quinnettea TThe truck sounded like it was mess up and then they try to charge me more for gas. Never come back to this one ever.
Demarko RVery frustrated and disappointed
Omar NWe had rented a dolly & thought it would be in the truck, it wasn't so we had to circle back for that. They were out of furniture blankets, which could have been a problem had we not had a few. Staff was friendly and professional.
Joseph KKeep up the great job
Earl HOne of my easier Uhaul experience - they had my truck ready and were easy to work with.
Caley BVery professional thats where im going from here on out
Kevin LCustomers need to make sure the returned vehicle is checked in before leaving site. I was charged 3 additional days on my charge card all because they didn't close it out on the same day I rented and returned the truck.
Lyndon BI believe the man’s name is Tommy, he was quick and efficient
nichelle rWonderful I love U-Haul
ANGEL G.
Lucy LNothing, everything was orderly and professional
Andre MEasy and efficient. Online registration made all the difference.
Albert BThe man who helped us get set up was so kind, just what we needed on a stressful day! Merci.
Olivia CThe guy at the location tried to be helpful, but the reservation call center was horrible and reserved a truck for me that wasn't actually there. When I called back they did nothing to try and help me. Horrible customer service.
Gloria PI still have NOT RECEIVED a final invoice and they took CELL PHONE PHOTOS of my DRIVERS LICENCE and CREDIT CARD. I have called and talked to representatives 2 times and sent messages 4 times with NO REPLIES. I HAVE notified my local police department, bank and lawyer about the entire issue. A reply would be nice...郎
mike lIt was great
Myron KMerci les gars!
Jeffery KNothing.
Thomas MGet the right information from people instead of using someone else's information
donald cCourteous,very nice and helpful they get you in and out and on your way, and answer any concerns or questions you have.
Christina W