Évaluations des clients Middle Island Equipment Rental
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Témoignages des clients récents de Middle Island Equipment Rental
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Preston L. le
Friendly, helpful and knowledgeable staff.
steven G. le
The folks at Mid Island rentals were awesome.
Michael M. le
None needed
ANDY P. le
Always a good experience there!
sal A. le
Very helpful and friendly people
Nancy H. le
We bought rope to tie down the furniture there but would like them to sell bubble wrap or blankets to protect the furniture.
Anthony D. le
Dtaff was friendly and helpful. Keep up the good work.
Jacek B. le
??
bruce D. le
We rented a 10 ft uhaul based on description to take a king size bed and it couldn’t not sovwe have to chase a site that had a 15 foot U-Haul and finally got one Lost two hours of moving time and paid workers for helping load an additional two hours so that we could get a truck. We were not happy and quite frustrated for misinformation and first rental place. we received no financial compensation and for this inconvenience and our of pocket for labors because of this U-Haul should have discounted truck rental Please adjust and credit back my bill appropriately Thank you Marsha diamond
Peter P. le
All was great. Thank you Pete
Andrew G. le
Key Slot is not marked well. Truck had less gas than on paper, guy initialed the new fuel level but did not enter it into the system.
Roseanne S. le
The assistant manager (I think her name was Lauren) was totally disrespectful and ignored my husband and I regarding this issue. She was nasty, rude and basically just didn't answer or have any accountability for this matter. I will NEVER rent from you again.
Frank N S. le
Nothing They do a great job at this location ??
Roseanne S. le
I have a problem with UHaul estimating the gas in tank. The tanks are so large that it is virtually impossible to be accurate. I don't know why you don't have a more exact digital system. I was given the truck supposedly at 1/2 tank. It was not. As soon as I pulled off the lot, I nonticed that it was under a half. Also, there was a rather large crack in the front windshield that I didn't notice until after I left also. The crack created a whistling noise that aggrevated me the entire length of my trip (which was over 400 miles). This windshield should have been replaced before UHaul rented it out.
Andrew G. le
Key drop was not easy to identify
Frank N S. le
Nothing very happy with my experience They do a great job Thanks
Lisa R. le
Want a corporate office to call me asap at 631 394-1980
Glenn E. le
The 15 foot box truck I used had well over 70000 miles on it and the engine was noisy and weak. If I would've been using it for any kind of long distance I would have asked for a newer vehicle for fear of having a breakdown. People were nice but truck not so much.
Kevin F. le
I wouldn't change a thing. The truck ran great and handled well, the counter person was very professional and got me in and out fast. I would recommend this location to anybody who needed to rent a truck and I will be back the next time I need to rent a truck or van. It was a very painless experience.
chip W. le
really everything was as good as it possibly could be.
Laurie L. le
Fix your computers so the next rental customer isn’t forced to wait around for 20mins for a truck that was reserved the day before.
christopher L. le
The equipment was not at my preferred pick up location. I REALLY would have appreciate a phone call in advance with that information. I drove west to U-Haul in Smithtown only to be told I would need to now drive east to Middle Island. Everything else was terrific. We will be using your company again.
Kathleen M. le
Nothing
Micah W. le
Staff was very courteous and helpful. Vehicle interior was dirty for pick up and the staff were very quick to correct it.
Tom R. le
Offer free rentals?
VERONICA R. le
Friendly and helpful. Great vibe.
william P. le
Super quick and painless drop off.
RAYMOND L. le
nothing
Peter G. le
Was charged $8.00 for "Safetow". Was never told about it.
Christine C. le
Quick fast, the guys at midle island rental were courteous and friendly,, would recommend to every one....
PHILLIP B. le
Horrible
JOSEPH G. le
Middle Island Rental staff is second to none.
RALPH D. le
The location I used was fantastic and really helped my situation today. I had originally made a reservation for 9:30am in rocky Point 5min from my house. I got there and the young lady had no access to computer and only her father can do it. She stated he is at an 8:30am doctors appointment 45 min away. We had to then drive to middle island 2Omin away so I had to pay an extra 35 miles and gas because there was no follow up at all from heritage paint in rocky Point. They left me a message at 11:30 am 2hrs after my reservation as to when I’ll be picking up van. Are they delusional!!! I have always used u haul personally and professionally this was a game changer for me. Ralph DeLustro
greg P. le
Have an area to drop off equipment after the store is closed.
Stefan L. le
Great service, great people! Thank you!
BELINDA B. le
Dropped the truck after hours. Lot was spooky and univiting. Not sure where I was supposed to put the truck or the keys. A stranger sitting in his vehicLe in the lot showed me. Was very glad my husband came with me to drop it off.
Jorge Q. le
Friendly atención
Diana R. le
The truck I got had a crack side mirror. While driving the truck the steering wheel pulled right. I have never felt more unsafe in a vechile. The speed limit was 45 mph I did 35 for fear of my life. But I had no choice for my belongs had to be moved that day. However The place and workers were very nice.
Michael S. le
everything was great they were very professional great job
Micheall R. le
I was misled on the phone when I made the reservation as to where the pick up location would be. Then when I got to the assigned pick up location which was totally out of the way, there was no one there and it was past 9am. I had to call Customer Service and arrange a different pick up location, back tracking to get there. Waste of time on the morning of going to two different places cause the original location was not there in a timely fashion.
F Charles N. le
Newer equipment that has been at least swept out would be nice. Keep up the good customer service.