Le client n'a pas laissé de commentaire.
Ryan G.
Customer Reviews for Middle Island Equipment Rental
(Concessionnaire U-Haul dans le voisinage)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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Great service thanks...
SHARONR R.Middle Island Equipment Rental made renting the trailer super easy. Everyone there was very helpful. I would highly recommend Middle Island Equipment Rental for all of your rental needs.
John H.Excellent service à la clientèle
Veronica J.They were extremely attentive and efficient
chris M.This was not a U-haul facility. It was a tool rental business that also rented u-haul trucks and trailers for u-haul. U-haul changed my reservation late in the afternoon and switched my pick up location to and hour out of my way. I was contacted by text message. U-haul customer service was of little help on the phone and made me wait on hold for 30 minutes. I made this reservation 6 weeks ago and checked in a week before my reservation. The trailer should have been transferred by U-haul to the pickup location as contracted. I feel U-haul inconvenience me to go way out of my way and add 2 1/2 hours to my move and used me to transfer the trailer for them at my expense. If you rent from U-haul in the future be aware they can and will change your reservation at the last minute, so be prepared to change your plans.
Joseph L.Eddie was very helpful explaining how to use the car towing equipment. We needed to call him while traveling and he walked us through how to drop off the trailer. Excellent service! No improvement needed
Francis D.Everything went smoothly. I returned truck after closing and followed procedures but have not yet received an email confirming as such.
Rosemary B.Already did recommend and your prices are ALOT better than Home Depot!
Michelle W.I am disappointed that no AAA discount was available when I booked our truck, according to the employee. I feel that should be constant for all AAA members . In addition, the dolly was not helpful and quite small. I was under the impression it would have been larger. I also feel the charge for furniture blankets and the dolly is excessive. Those fees should be , at the very least , partially refunded to the customer upon return.
Sean L.Staff was friendly and helpful
John R.No Problems - thanks
Aidan B.I was unable to access the UHaul website to confirm my return of the trailer. Your webpage was unable to locate the address of the Middle Island UHaul site.
Kevin N.The truck was in excellent shape, except that the windshield(interior) was filthy. Once I cleaned it, my overall experience was excellent. The only reason I picked up at this location, which was far from my original choice, was due to truck availability.
Robert S.Very pleasant to deal with. Made the whole process very easy. I would definitely recommend this location.
Lori K.Great service. The guy connect and disconnect the trailer for me. Smooth transaction.
Wessam M.Easy check in and out process online. Customer service at this location was fast, friendly and efficient.
Robert O.Nothing very professional!! The staff Tom and Ed were prompt and walked me through the process quickly. Time was important to me and the guys were great. On top of all of this, the Corona Virus was still invading our lifestyle and the ability to be free. Merci
PATRICK P.The most helpful of any U-haul location I've ever used.
Preston L.Good experience
Allan B.The process shouldn't take so long and please please tell them to give the exact amount instead of quoting one price then once you get there it's other things added on
johnson R.Nothing. Service was excellent and customer friendly
jose S.Friendly, helpful and knowledgeable staff.
Preston L.The folks at Mid Island rentals were awesome.
steven G.None needed
Michael M.Always a good experience there!
ANDY P.Very helpful and friendly people
sal A.We bought rope to tie down the furniture there but would like them to sell bubble wrap or blankets to protect the furniture.
Nancy H.Dtaff was friendly and helpful. Keep up the good work.
Anthony D.??
Jacek B.We rented a 10 ft uhaul based on description to take a king size bed and it couldn't not sovwe have to chase a site that had a 15 foot U-Haul and finally got one Lost two hours of moving time and paid workers for helping load an additional two hours so that we could get a truck. We were not happy and quite frustrated for misinformation and first rental place. we received no financial compensation and for this inconvenience and our of pocket for labors because of this U-Haul should have discounted truck rental Please adjust and credit back my bill appropriately Thank you Marsha diamond
bruce D.All was great. Thank you Pete
Peter P.Key Slot is not marked well. Truck had less gas than on paper, guy initialed the new fuel level but did not enter it into the system.
Andrew G.The assistant manager (I think her name was Lauren) was totally disrespectful and ignored my husband and I regarding this issue. She was nasty, rude and basically just didn't answer or have any accountability for this matter. I will NEVER rent from you again.
Roseanne S.Nothing They do a great job at this location ??
Frank N S.I have a problem with UHaul estimating the gas in tank. The tanks are so large that it is virtually impossible to be accurate. I don't know why you don't have a more exact digital system. I was given the truck supposedly at 1/2 tank. It was not. As soon as I pulled off the lot, I nonticed that it was under a half. Also, there was a rather large crack in the front windshield that I didn't notice until after I left also. The crack created a whistling noise that aggrevated me the entire length of my trip (which was over 400 miles). This windshield should have been replaced before UHaul rented it out.
Roseanne S.Key drop was not easy to identify
Andrew G.Nothing very happy with my experience They do a great job Thanks
Frank N S.Want a corporate office to call me asap at 631 394-1980
Lisa R.