Évaluations des clients Middletown Quick Stop

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Middletown Quick Stop

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Kyle R. le

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The store manager at the Middletown Quick Stop went above and beyond to help us with our truck and trailer rental. He was very kind and courteous and it made for an all around great experience!

Quantavious K. le

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Same as the above comment

Karen B. le

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Nothing to improve on top notch service

Karen B. le

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Nothing it was Excellent service and friendly owner

Pat M. le

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Le client n'a pas laissé de commentaire.

Hannah M. le

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I was never told about all these extra fees. I was charged $178. I picked up uhaul on Friday Sept 27th at 5pm for 24 hours. Then I asked if I could have it a little longer and they told me that I could have it back to them at 11am the next day because someone else needed it at 11:30. I WILL NEVER USE UHAUL AGAIN OR refer them to anyone. I dont feel that I should have been charged the entire 2nd day rental considering it was not a full rental. The movers fee and $1. A mile plus I went above and beyond and spent an additional $45 of my own money to fill it all the way up. It wasnt even filled all the way full when I picked it up. The fact that no one from uhaul saw my situation and wanted to prorate my bill for the inconvenience that I rented it for a whole day but had to turn it in at 11am. That's not an entire day. I should have been able to have it back at 5pm sunday the 29th. AGAIN, WAYYYY TOO PRICEY, TOO MANY FEES. WASTE OF MONEY. Never told they would charge my card what they were charging it. I was told $1 a mile and $39.95 a day. That does not calculate up to $178.00.

Richard L. le

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Le client n'a pas laissé de commentaire.

Michael H. le

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The U-Haul unit that I rented had some problems, I could not use the ramp as it was off-track and stuck so we had to not use the ramp . Sounded as if the brake master cylinder/ slave cylinder was going out.. The passenger side rear tire had a huge gala taken out of the side of it which is definitely a major safety concern however they told me that it was no big deal and it go ahead with it.I would have opted not to take this unit however it was the only one available.

james F. le

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Everything was great , I plan to rent again at this location.

Webb W W. le

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Le client n'a pas laissé de commentaire.

Jeremy C. le

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Was charged more than i was told amd was told was same price as uhaul site and got charged more

Russell L D. le

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Le client n'a pas laissé de commentaire.

Jacob O. le

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We had to come in the early morning because we were buying our home the following day early. The manager of the store was so understanding that my husband and I both couldn’t be there because the down poor of rain outside and having our kids. He was very welcoming and offered us a coffee. It was easy to drive in and out with the uhaul. No right roads around or parking lot. Very good location and very good store owner. I would and will recommend this location.

DAVID B. le

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There was a location much closer to my house that would have saved me 30 minutes of driving. I recommended this other location but the U-Haul people said it might not be possible.

JOYCE B. le

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Le client n'a pas laissé de commentaire.

adam D. le

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You forced me to rent a 20' truck to haul a car on one of your automobile trailers. That was not his business. My truck could've drove that car and trailer no problem. I won't ever use your company again

Darrell W. le

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i wouldn't bother with checking in online in the future i would just go inside store for check in employees were very nice & helpful the online check in was a waste of time.

Charlotte R. le

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Le client n'a pas laissé de commentaire.

robert S. le

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Guy told me to give keys in would get in email uncomfortable not signing anything or him inspecting the truck before I left the area and gas.

Keiuna M. le

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Le client n'a pas laissé de commentaire.

gene D. le

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Absolutely nothing! Everything was great.

Stacey M. le

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The pick up service was not great. We drove the trailer one way to Michigan and the right break light was going in and out. Not worth the money they charged us.

Rodney D. le

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Le client n'a pas laissé de commentaire.

KIMBERLY M. le

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The people at this location are awesome very pleasant and friendly

Beau F. le

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Nick is awesome. He is always friendly and very helpful.

Jacqueline C. le

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Le client n'a pas laissé de commentaire.

Chelsie D. le

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Le client n'a pas laissé de commentaire.

Jeffery M. le

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Personnel receiving equipment didn't know what to do. There was no sign-off or inspection of equipment. Contract paper should have a sign-off section for dropping off equipment. I took pictures to prove I dropped it at agreed upon location to cover my self.

Jerid R. le

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Very nice place funny and very helpful

Hailey B. le

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Major rip off

Jerry A. le

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Le client n'a pas laissé de commentaire.

jaci B. le

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Le client n'a pas laissé de commentaire.

Kimberlee G. le

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Le client n'a pas laissé de commentaire.

casey M. le

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Le client n'a pas laissé de commentaire.

Breanna K. le

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Customer service was wonderful, the employee was very helpful.

Lauren N. le

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The A/C on the car was broken. My card was charged 4 times for the 1 truck. I was given the run around about getting my money back. The locations I selected were not the locations where I picked up and dropped off the truck at. There was cigarette ash in cup holders. The truck was less than half a tank when we received it.

Bradford G. le

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Le client n'a pas laissé de commentaire.

Chris M. le

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Great service!

keith S. le

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Le client n'a pas laissé de commentaire.

Darrell C. le

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Le client n'a pas laissé de commentaire.

barry B. le

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The gentleman who assisted me was very courteous and friendly. I was in and out in just a few minutes. Good experience.

Briona A. le

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Le client n'a pas laissé de commentaire.

Gregory C. le

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Le client n'a pas laissé de commentaire.

herschel L. le

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Le client n'a pas laissé de commentaire.

James H. le

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The woman who did the paperwork and set us up in the truck was very pleasant. Everything went well.

steve W. le

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Location and service was perfect. Needs more inventory there.

FLAVIUS K. le

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Le client n'a pas laissé de commentaire.

FLAVIUS K. le

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Awesome Customer service

sherse W. le

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Le client n'a pas laissé de commentaire.

Valery S. le

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Le client n'a pas laissé de commentaire.

Joe K. le

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Nick is the best

Thomas D. le

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I never got a final bill emailed to me even though i was charged the initial $91 for pre authorization and then an additional $143, that I'm assuming is the actual total due. But i never got a receipt sent.

Paul L. le

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Le client n'a pas laissé de commentaire.

Gail M. le

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The man at this location was very friendly and he explained everything to me and was extremely helpful. I was very greatful for his help.

edward Q. le

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Le client n'a pas laissé de commentaire.

Marty D. le

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Le client n'a pas laissé de commentaire.

john S. le

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Middletown Quick Stop / U haul Rental are very kind!! Gave quick & quality services! ! Even came out to help me unhook and park the trailer!! Thankyou for all your help! !

TRAVIS R. le

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Nothing Nick was very personable and professional!

DOUG A. le

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Le client n'a pas laissé de commentaire.

Johnathan A. le

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Real good customer service easy to find location equipment very clean and in good shape Location can get a little busy because it is a party store also but Other then that great experience will use again in the future

MICHAEL G. le

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Nick Munshani at Quick Stop was great to work with. My reservation was with a different location but was moved to his do to availability of the truck we needed. This worked out well, I'm still a happy customer. Thank You, Mike Grimmett

Ashley G. le

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Le client n'a pas laissé de commentaire.

Teresa J. le

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Le client n'a pas laissé de commentaire.

danny M. le

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Le client n'a pas laissé de commentaire.

DANA J. le

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Le client n'a pas laissé de commentaire.

Matthew D. le

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Le client n'a pas laissé de commentaire.

amber W. le

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The actual location was fine, the owner and his daughter were very friendly. But Middletown is 40 minutes from my house, and it was the only location available for the day that I needed it. I called management to ask if I could have some kind of discount on my mileage, because my total bill ended up to be over $70! And I spoke to someone and she said the manager would call me the next day, but no one did... very disappointed

John C. le

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Nothing, Nick is an excellent u-haul representative.

Paul G. le

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Very politely & professional

Lear K. le

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Le client n'a pas laissé de commentaire.

jenifer H. le

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The store owner/manager was professional and friendly - thank you for great customer service!

kevin K. le

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Nick and his daughter were most helpful. I appreciate folks who are willing to help!

kevin K. le

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I was told the original location was over booked. How does that happen? You folks called me the night before to confirm. When I arrived the guy told me he was calling all morning trying to find me a truck. Bull crap! 3 miles down the road they had 3 trucks. You cost me 4 men x 2 hours x $15 = $120!! I hired help to load my truck and drive to Marion and unload. They had to wait until I showed up to get started. You offered a measly $50 credit. That's bull crap!! I need another truck to do it again 4/8/17. Do you have a special deal for me or do I go to Penske or Budget or anyone else? The clerk at Quick stop was very helpful, friendly and professional. Give her a raise.

garry R. le

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Le client n'a pas laissé de commentaire.

stephanie B. le

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The location worked but the uhaul leaked and got rain water all over our furniture. Horrible quality cargo portion.

Steve K. le

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Could have used a 2 wheeled dolly.

Ruth K. le

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Le client n'a pas laissé de commentaire.

Charles P. le

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Le client n'a pas laissé de commentaire.

James H. le

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Service was excellent and hassle free.

Kevin C. le

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My rental transaction/process went very well. Smooth, quick and professional. I will be back.

joshua H. le

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Le client n'a pas laissé de commentaire.

Chris G. le

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Le client n'a pas laissé de commentaire.

KEVIN S. le

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I would say more trucks at location...great place and great customer service.

Glen F. le

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Le client n'a pas laissé de commentaire.

ETHAN D. le

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The location was great, but the trying to reserve a trailer online and on the phone was a real pain. I couldn't reserve a time to pick it up (I needed it before 8am) so I had to cancel one location and Pam in customer service found one that worked.

Beau F. le

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Nick was great. He made the experience very quick and easy. I will be getting all my rentals from Nick. A+++++

Rita C. le

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Location was a quickie mart that was very busy with only one person working there. No one reviewed any of the paperwork with me (including allowed mileage).

Michelle D. le

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Le client n'a pas laissé de commentaire.

Lori W. le

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IT wa a small grocery store and not at all obvious that it was a U-haul drop off. The person who checked the truck back in did not go inspect it wth us

KAREN T. le

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Awesome customer service

jon A. le

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Le client n'a pas laissé de commentaire.

TIM R. le

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They need more size selection

Randy T. le

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Didn't have any off the parts needed for me to purchase at the location and didn't even come see if I drive off safely or put the trailer on correctly or not. Nice guy may not be good suit for uhaul store for trailers. May be better suited for only the truck rentals.

RAM T. le

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What ever you wish. No enough van to lease as per the customer's need. Also very expensive on per miles charge.

Don O. le

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Le client n'a pas laissé de commentaire.

JOHNNY D. le

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The manager Jake at your middletown verity parkway location needs to be fired. Accidentally went to this location to pick up Uhaul and he treated us like we were morons and like he could care less about his customers. Extremely unfriendly and rude. The man that helped at the quick stop location was very friendly.

Brian H. le

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Le client n'a pas laissé de commentaire.

Arnold O. le

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Le client n'a pas laissé de commentaire.

Lavena B. le

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Le client n'a pas laissé de commentaire.

Monica G. le

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Nick the gentleman that waited on us was super friendly and efficient. We were extremely satisfied with his handling of our needs.