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Karin G.
Customer Reviews for Middletown Self Storage
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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Simply the best service ever
TOM S.Middletown Storage rocks. You're lucky to have them representing you.
Peter N.This was the smoothest experience I've ever had, I have no suggestions.
Jeremy M.Friendly, helpful staff, almost new truck. Positive experience.
Ron H.The guys were super helpful, friendly & professional. So glad I went with Middletown Self-Storage!
Peter N.All around excellent. Location, facility, staff, communication, ….excellent!
bill B.We have rented from Uhaul in Middletown,RI. several times and it has always been a great experience. The customer service/employees (John) are always kind and courteous.
steve M.Excellent location, friendly staff and very clean inside! Van was also clean and in good condition. I would most definitely recommend this location to a friend.
Hans S.Both men that work there are truly awesome. Thanks men
ronnie D.Consistently the best!
Harry Z.keep up the great work?
Jairo R.You are so polite and courteous. It is a pleasure to do business with you
Brenda N.Always upbeat and all about customer service! Very helpful.
JACQUELINE N.Nothing!!!! Jon was outstanding.
George S.Very friendly and helpful guys in the front office. Well maintained and clean vehicle.
Cathleen W.Everything was good there's nothing that needs improving customer service was excellent it was awesome I had a good time with the truck and I had a nice experience renting with you guys awesome
SHERYL L.The people working there were very polite and excellent to deal with!
Robert M.Staff are very helpful
Bill H.Very easy from reservation to pick up to drop off. Staff was very friendly and helpful.
Lori F.$0,99 per mile charge is awfully expensive. Mileage was 1/3 of the total rental cost.
Stephen R.The one big mystery I came away from after renting a 9' cargo van is why the van has $19 A Day painted boldly across its flanks when in reality the cost appears to be $89 a day. Be very careful about expecting the day rate to be what is advertised.
william M.Was very pleased . The staff was exceptionally helpfu.
James P.Outstanding service and equipment. I have returned as a customer because of the reliability of the well maintained equipment and excellent service.
Krista E.Fantastic and professional people at Middletown RI location. Made the rental a breeze!
E. Lynn T.Always a perfect experience
MICHAEL A.Staff was friendly and professional. He was knowledgeable and helpful, explained process fully. No room for improvement!
troy L.Amazing service in the office , love these guys !
Mimi W.Vehicle was filthy. Passenger seat was soaked with water or someone else's sweat. The wetness went right through my clothes. It was disgusting. Cab floor was sticky as well as door handles. Upon returning the vehicle we mentioned the condition of the vehicle to the attendant. He stated that they could not get anyone to clean the vehicles and they are sent right back out.
Joseph G.Alwats Fast Clean and Good Coffee
edward K.The employees were very helpful and friendly. Would highly recommend this particular location.
Alexander B.Easy from start to finish! Very accommodating.
Kathleen H.The vehicle's locks did not work, and I ended up locking myself out of the cab when all the other doors were open. The doors were never locked, but somehow, the cab doors kept locking automatically. The back unlock button did not work. I had to fish the keys out with a hanger because no one from roadside assistance ever picked up.
Amanda S.Thank you U-Haul.
Nancy Z.The staff was friendly and funny. They seemed to enjoy their work and were good at it.
April L.Continue with your positive and helpful attitude . Thank you .. love the new truck 珞
PATRICIA B.Rented a uhaul from here every year the past 4 years. Every time I have rented from them it's been a great experience. Local family owned business who strives to go the extra mile to keep its customers happy.
Jordan L.Very good
neudimar R.The guy at the rental counter was a total hero. He stayed 15 minutes late so I could pick up the van because I get traffic… Give that guy a raise.
Jameson H.not a thing
Richard M.Friendly Helpful Staff. It's always a pleasure doing business there.
ROWLAND B.This was probably the 5th time renting there and every time the experience exceeded expectations
joseph E.The folks at Middletown Self-Storage are great! Exceptionally clean facility and they made the rental of the truck we used and the moving equipment a breeze! Je la recommande fortement.
DAVID T.Excellent customer service
june B.The salesman was fantastic and helpful. The box truck I rented was making noise when accelerating. I returned to store and ended up with a van which I could not fit everything and was charged full price. (Thru UHaul, not store) When I returned I could not get app to work. I called Corp office and still have not heard back. Very disappointed I had to pay full price and make another trip to finish the move.
theresa S.Great place/clean/nice people.
Andrew G.Great team and a great experience overall!
Candice K.No improvement needed. Everything was great.
James R.Awesome facility and staff!
STEPHEN M.Keep on doing what you are doing. And John is the best!
claire P.I can't think of anything that needs improvement. Online reservation was extremely easy and convenient.
Jennifer E.I keep getting emails from you. Haven' made a Uhaul order recently... so overall pretty shit
Rosanne V.