Customer Reviews for Midgard Self Storage Glenside CT
24/7 Rentals  |  U-Haul Truck Share 24/7© Location

80 évaluations

3450 Glenside Ct   Murfreesboro, TN 37128

(615) 900-2493

Heures d’ouverture

Toujours ouvert sur votre téléphone intelligent

Services dans cet établissement :

Pour nous contacter

(615) 900-2493

3450 Glenside Ct
Murfreesboro, TN 37128

Services dans cet établissement :

Heures d’ouverture

Toujours ouvert sur votre téléphone intelligent

What is 24/7?

It's the way we allow you to pick up your truck at anytime, day or night, using your mobile device. We are always open on your smartphone to Make Moving Easier©.

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

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Évaluation :
3

Le client n'a pas laissé de commentaire.

Ryan Stooksbury 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Andrea Tousignant 
Évaluation :
5

It was a very easy and pleasant experience!! When the need arises, I’ll be renting from this facility again!!

Raymond Dalton 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Gary Hutchins 
Évaluation :
3

If the U-Haul app would have worked properly, we wouldn't have been waiting to get into our truck for 45 minutes. We weren't able to get everything moved due to being behind schedule.

Amanda Sims 
Évaluation :
3

Everything was five stars except the self-return process. Having to slowly take one picture per window rather than being able to select pictures you've already taken for each topic is a horribly slow process and very aggravating after hours when everyone wants to go home. Far too slow a self return process. Also, what is your customer supposed to do when the cell service isn't great in the area and your self-return process requires the internet? There should be a bold sign offering free guest wifi on the exterior near self-return so they can load the pages quickly. Text them a code since you have their number and give them the password for the wifi. Easy. These are easy ideas. Who is managing your self-return system? I'll gladly take a commission for these efficiency gains and increase in customer satisfaction....

Reilly Liner 
Évaluation :
5

The location at Midgard was perfect for my needs. James was extremely helpful, friendly and took care of everything I needed for moving day. The customer service was above and beyond the norm. I would recommend this location to anyone needing a truck rental and moving help. James even went out of his way to assist a mini storage client that needed help moving a piece of furniture. This level of customer service is hard to find these days. Kudos to James!

Lisa Myrick 
Évaluation :
5

The rep was awesome and very knowledgeable and helpful. Would highly recommend this location.

David Elkin 
Évaluation :
5

Le client n'a pas laissé de commentaire.

dajuan shaw 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Emmett Smythia 
Évaluation :
3

I experienced no issue during my rental. I do not like how the advertised rate for truck rental is not the actual price of the truck rental due to hidden fees and the etc. Outside of the hidden costs and fees I experienced no issues

James payne 
Évaluation :
5

Used the mobile check in and check out. It was good, but uploading the pictures took a very long time.

Jacob Dugger 
Évaluation :
5

Great Service thank you!

Sam Burns 
Évaluation :
2

Showed up at scheduled time and no one was there, waited 15 mins and called several times. Went to different location, then went back cause I didn't need a 20 footer.

Stephen Klamer 
Évaluation :
2

It took almost an hour to check in with the app and that was after I filled out everything online.

Jana Williams 
Évaluation :
5

James was super professional. The truck was clean and well maintained. Very easy rental and check in process. Great experience!

Kyla Alsup 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Juan Castillo 
Évaluation :
5

Have used before very convenient for me.

ROBERT HENDRIX 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Sharmane Grant 
Évaluation :
3

Have pickup a easy process it was ridiculous

Kenneth Day 
Évaluation :
5

All good! Process was quick and efficient! Merci.

Ben Rainwater 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jahez Salahuddin 
Évaluation :
5

Great service

Chaka Allen 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Carmen Davis 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Ronald Johnson 
Évaluation :
5

I had a bad experience with the return and how much they charged me for Intown rental… I only had it for one hour and a half if that to be charged 120 dollars…the location was great and the service was awesome but I will not ever rent from haul again and I will not recommend no one for uhaul services

Barbara Beckham 
Évaluation :
4

Le client n'a pas laissé de commentaire.

David Bobo 
Évaluation :
5

James was friendly and courteous. Great experience at this location.

randy whiteside 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Joseph Pender 
Évaluation :
5

Meghan was awesome and very polite

Derek Kyle Hooper 
Évaluation :
1

Le client n'a pas laissé de commentaire.

Gail Brown 
Évaluation :
5

My check-in was great. My check in person was fantastic! She was very helpful and was just awesome.

Katherine Crumley 
Évaluation :
5

Cody was very professional and helpful. He even came and checked on us while we unloaded the UHaul into the storage unit at that location.

John Duell 
Évaluation :
5

Super nice people

James Hurless 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Michael Burge 
Évaluation :
5

Excellent service from James.

sYLVIA Kliros 
Évaluation :
5

Very simple to pick up and drop off. Service was above and beyond.

Cory Cole 
Évaluation :
1

Your records are wrong. Ihave never used your service. Your emails are scams.

Ronald Creager 
Évaluation :
5

Not the originally planned return location. Staff went above and beyond to accommodate us. Super friendly, courteous and professional. GREAT experience.

TRESEA GREEN 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Robert Routzahn 
Évaluation :
5

Que sigan igual excelente servicio

angel vazquez 
Évaluation :
5

The person who helped me was wonderful. Highly recommend this facility.

Victoria Stamps 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jimmy Langford 
Évaluation :
3

Don't charge me for something that wasn't there. There wasn't a dolly so I shouldn't be charged for it.

Dapo Omitowoju 
Évaluation :
3

I filled up the gas tank and I didn't use much gas, so I was trying to get a credit for the extra gas I putted in so they said no. No credit for it which pissed me off with the gas price now. I thought I'm going wise all of it but I didn't now I filled up for free for them and no credit. I think I'm not going to rent Uhaul anymore.

Hany Faried 
Évaluation :
5

Le client n'a pas laissé de commentaire.

RONALD MORRIS 
Évaluation :
5

The staff was friendly and very helpful. Would use them again. Quick and efficient .

Paul Szuszkiewicz 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Bob emler 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Cynthia Conner 
Évaluation :
5

The customer agent Kay was helpful on the phone and at the store. Will be using again.

Douglas Forth 
Évaluation :
3

Uhaul needs to significantly improve it's internal systems to ensure they follow through with providing customer's what they've signed up for. There should never be a time that a customer should be left afraid and without resources because of a reckless company. In addition, U-Haul needs to better train their staff and improve their communications. Not a single person I spoke to today knew what they were talking about. This not only wastes the customers time and money but it also costs the company significantly.

Olivia Parker 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Columbus Chandler 
Évaluation :
5

Excellent service. Truck was ready to go when we arrived.

KEVIN COOMBS 
Évaluation :
3

Asked if we needed to do anything before we go. They said no. We later find a charge on our card charging us for fuel. No one ever explained this to us. We had no idea that we were expected to fill the tank up again. If we had known we would have. We asked twice, "is there anything else you need from us?" Both locations said no. Then they later tried to charge my card. Not cool.

angela myers 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DAVID HOLMES 
Évaluation :
5

Le client n'a pas laissé de commentaire.

CARL STOJAN 
Évaluation :
1

The inside of the truck was not cleaned. There was dirt/ stand all over the truck. The front seat had a juice spill. The service people were not friendly

Jamal Jackson 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DARRELL WEBER 
Évaluation :
5

Can't think of anything

Columbus Chandler 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Denzel Williams 
Évaluation :
4

We rented only because it was raining. Well the cab leaked and rained on us the entire time. The person when we returned the truck could have cared less. It was awful

Brandy Wells 
Évaluation :
5

Le client n'a pas laissé de commentaire.

NANCY EDWARDS 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Daniel Anzalone 
Évaluation :
5

Very Courteous, willing to help, and very clean on the inside.

TERENCE SMITH 
Évaluation :
1

When I got the truck it was dirty. There was sticky stuff on the floor and in the cup holder. Looked like a drink had been spilled. I went in and asked the employee for a clorox wipe to clean the inside because it was dirty. She said she had not looked at the truck in between customers so therefore I know ot had not been cleaned. Then when I returned the truck, i marked it as dirty so that it could be cleaned and I was charged the cleaning fee. I dont think that is fair and I am trying to dispute it. I only had one day to move and had movers on the way, that is the only reason I accepted the truck in that condition and because it was the only truck available.

Kiera Talley 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Elise Oppmann 
Évaluation :
2

Check everything before giving to some one because the ramp doesn’t work at all and I had a hard time loading my stuff into the truck!!!

Miguel Gutierrez 
Évaluation :
4

Online amount for rental was $54 however after all the fees it was $86. Need better online estimate for pricing.

Leslie Manuel 
Évaluation :
5

Online dropoff after hours. All went smoothly.

Lance Jasitt 
Évaluation :
5

Kayla at the facility was very helpful, informative and explained everything very thoroughly. Can't say enough good things. The moving blankets in the van were a big surprise and came in very handy. The 26 foot van was clean and handled extremely well. Much better van than one I just rented from Penske!

STEVEN SEXTON 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Timothy Gross 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Bill Hawkins 
Évaluation :
5

A plus service

RICHARD SMITH 
Évaluation :
3

Le client n'a pas laissé de commentaire.

FRANK PILLOW 
Évaluation :
5

No issues at all here. I really appreciate the manager and assistant manager Cat and Kayla for really helping me with my storage and truck rental needs all the while communicating fast on email and phone when I really needed some questions answered.

KEITH ALSTON 
Évaluation :
4

It was a very convenient location for me to drop off. The only thing was, there wasn't much parking for a 26ft truck to park.

SHUN DICKINSON 
Évaluation :
5

I was very happy with my experience and would recommend this location, and there staff to everyone!! Julie Hadlock 615-440-6618

JULIE HADLOCK 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Faylisia Hansford 
Évaluation :
3

Le client n'a pas laissé de commentaire.

ELSIE ROSS 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Barbra Steel 
Non les évaluations ont été soumises pour cet établissement.

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