Customer Reviews for Midgard Self Storage Viera
(Concessionnaire U-Haul dans le voisinage)

278 évaluations

7440 Pineda Blvd   Melbourne, FL 32940

(321) 574-8204

Heures d'ouverture de l'établissement

  • Lun - sam : 9h am à 5h30 pm
  • Dim : 12h pm à 3h30 pm

Services dans cet établissement :

Pour nous contacter

(321) 574-8204

7440 Pineda Blvd
Melbourne, FL 32940

Services dans cet établissement :

Heures d'ouverture de l'établissement

  • Lun - sam : 9h am à 5h30 pm
  • Dim : 12h pm à 3h30 pm
  • Retour client 24 heures

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

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Évaluation :
5

Cleanest most organized Uhaul location I have ever used. The person who checked me in was fast, knowledgeable, and very friendly. Great great place.

RICHARD R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jose N. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Stephen P. 
Évaluation :
5

Thanks for your dedication to excellence.

Michael W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kevin K. 
Évaluation :
5

10' truck should be available at this location.

THOMAS J. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JUSTIN S. 
Évaluation :
5

Great experience at pickup. She did a great job getting my trailer hooked up and getting me on my way.

Christopher W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

William T. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Barbara D. 
Évaluation :
1

Yes, tell them to use Penske, Budget, Ryder, Bob's Bagel and truck rental…anybody and I do mean ANYONE but Uhaul!!

David N. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kevin K. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

diana R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Wendy H. 
Évaluation :
3

Rude customer service. Accidentally pulled in the wrong area and was chastised for it. The worker then stated "well, I guess I'll help you."

SEAN J. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

KEVIN K. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JAIRO C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kyle B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MICHAEL Y. 
Évaluation :
1

Upon returning trailer, attendant was very rude and sarcastic. Will use a different U-Haul next time.

Douglas R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Dean H. 
Évaluation :
4

Could not get drop off verification to work on my cell phone.

David D. 
Évaluation :
5

Excellent service à la clientèle

Margaret B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

David S. 
Évaluation :
5

Joe the manager is a gem and hope his emploters realize what a great employee he is. In this day&age with noboby seems to give a dam he stands out.

WILLIAM O. 
Évaluation :
5

Both pickup and drop off were easy breezy!

JEFFREY S. 
Évaluation :
1

This is a SELF SERVE location, Location has short schedule of hours open. It is not illuminated at dark so you cannot see well. I could not find the drop box for the after hours key drop, so I had to return the next day while they were open which messed up my plans for the next day. There is not adequate space to park trucks that you are dropping off . There is only ONE parking spot for a 26 ft big truck. This location is not for people who are moving , it is for people who want to store RV's and boats.

DAVID C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

PATRICK M. 
Évaluation :
5

-Gentleman was very helpful and courteous -truck was clean -return was easy

Stephanie B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DAVID S. 
Évaluation :
5

Thanks

Patrick M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Elton W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jennifer M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Corey S. 
Évaluation :
5

Staff is always friendly!

KEVIN J. 
Évaluation :
5

I was extremely pleased with the customer service. Management and staff deserve recognition for their professionalism. I would recommend MidGuard Melbourne, Fl.

Micah G. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Pam A. 
Évaluation :
5

Joe has amazing customer service.

Stephanie T. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

patrick I. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Michael J. 
Évaluation :
4

I was charged a cleaning fee when returned which is completely unjustified. The trailer was returned in the exact same condition as it was when picked up. I hauled boxes and furniture in the trailer and nothing was dirty so I don't understand why I was charged for cleaning. I would at least like an explanation for why I was charged.

DUANE RICHARD M. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Christopher S. 
Évaluation :
5

Dropped the truck off 1 day early. He came out to the truck to get the keys and ask about the handling of the truck on the drive. He also called after we left to inform us my son had left an iphone charger in the truck. They were great.

Jason B. 
Évaluation :
5

Quick and easy process that I haven't used yet with online rental and paper free. Quick and fairly easy. Really like and would love to use again soon for my truck rental and moving needs. Merci encore.

Willie G. 
Évaluation :
3

The person checking me in made me wait while she moved the truck (10 minutes). Most places check the truck, let me go, and then move the truck (if moving it is going to take that long). Without her, the rating would have been excellent.

John K. 
Évaluation :
5

nothing, everything was clean, quick, and easy.

KARL A. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Allen F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JAMES B. 
Évaluation :
2

Truck was filthy and smelled like stale cigarette's.

Dennis K. 
Évaluation :
5

Nothing comes to mind.

Michael S. 
Évaluation :
5

Extremely expensive.

GLADYS G. 
Évaluation :
3

Well I went in the day before to rent a motorcycle trailer but my friend whos truck i was using didnt think to look if they had the ball in the hitch ,my fault, and I was on borrowed time as it was, anyways so I was informed the nexted morning I could take my bike in by the end of that day and they would fit me in, so I called tried to rent the motorcycle trailer, but it was all ready rented out till Monday and apparently so was every other truck and trailer except for the biggest and most expensive truck that you guys have without having to have a class C license to drive it plus 99 cents a mile, so basically it cost me almost $85 to tow my motorcycle not even 10 miles. So IDK if your employees work on commission? and I was just taking for a ride, or you all need to stock up your places of business with more the one of the same vehicles and trailers. I always used u haul in the past and recommended you to people I know but now if I have to use a moving truck or trailer in the future IDK if I would automatically use U haul, honestly. sorry I just thought or felt like I was taking for a ride by your employee, sincerely, Camron Palmer

CAMRON P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JOHN C. 
Évaluation :
5

The Lady at Viera location was very nice and helpful very good customer service.Thank You

DANIEL B. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Michael W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DOUGLAS S. 
Évaluation :
5

The truck has a faulty gas reader. I tried to fill up back to 3/4 as I got it, however the reader did not work. It would not go back to 3/4. Before I knew it I had filled the gas tank all the way to full. It looks like it got temporarily stuck below 3/4 then jump all the way to full. I put about $15 more gas than I should have because of the faulty fuel reader.

RONALD S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

BECKY LYNN S. 
Évaluation :
5

TY and Joe were great to us. Very flexible with our equipment changes. The truck was clean and ready for our pickup. Highly recommend this location

WILLIAM W. 
Évaluation :
2

People friendly; however, when we got the 20 footer and tow dolly to the house we noticed the tire pressures way off. Only one wheel on truck was at correct pressure. And tow dolly tire pressure would not even register. Inflated tires but this took valuable time away since we were in a time crunch. I would hope this inconvenience rates at least a 15 % reduction in the price of the rentals. If we had not noticed we could have gotten into an accident. I don't mind checking during the trip but starting off like that would not be expected and should not be accepted.

Nathan B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Bernie B. 
Évaluation :
5

Ty and Joe were awesome. We also are renting a storage facility from this location, and these two employees went above and beyond to be of assistance to us. Plus, thank you for the bottled water! Thank you very much, Ty and Joe!!

Donald B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

William B. 
Évaluation :
5

Once again, Ty has " Hit it out of the park" with her superior service. Always a " Home Run" !

ERIN O. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

SCOTT D. 
Évaluation :
5

Amazing service

AMANDA C. 
Évaluation :
1

I want someone to call me immediately and explain my bill. It says I went 38 miles but used 6 gallons of gas? What kind of crazy rip off is that.

Ryan J. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MARK D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Nicholas P. 
Évaluation :
4

The attendant could be friendly and helpful.

Jefferson H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JOSHUA T. 
Évaluation :
3

Explain the online return policy. I was charged $20 plus tax because I did not know I was going to need a picture of the gas gauge and mileage to turn in the truck. I dropped it off after hours. Locked the truck and put the key in the Dropbox. Went to complete the online return and could not due to not having a photo. I am not happy about this. I want the $20 charge plus tax waived.. I could have easily done the online return had I known I had to have a photo. I already paid $1016 for the rental.

Kim R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

CONNER M. 
Évaluation :
4

One thing was the fuel reading when i picked up the truck was not accurate as documented on the paperwork to the actual fuel gage reading in the truck. Truck gage was less than 3/4 full paperwork said 3/4 - 7/8

PAUL M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Paul M. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

joe W. 
Évaluation :
4

Add a key drop box. I had difficulty dropping off the truck by scheduled time because there was no spot to drop the keys.

Christopher S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Amaka O. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jeffrey C. 
Évaluation :
5

Great people, great service.

Jason D. 
Évaluation :
5

Fix the app. I returned the item via the app. When the app asked me to take a photo to ensure it was clean, I clicked the button to take a photo, and that app never opened a camera. I tried it multiple times. It wouldn't let me continue until I took a photo. So I had to just leave the trailer there without checking in. Also, I got messages saying I was to return the trailer to Rockledge. I specified Viera in my reservation.

MICHAEL M. 
Évaluation :
5

Experience was great from start to finish!

John G. 
Évaluation :
5

Stop asking for a new picture every time I use the app to check out a vehicle. I have DL pics on my phone already that I can upload so much easier than taking two new pictures each time.

BRIAN M. 
Évaluation :
1

The truck itself was clean; however, the equipment (a dolly and furniture dolly) that were also rented were not included. As I did online pickup as location did not open till late - nowhere to complain and did not see any place in the online application to indicate they were missing - therefore was charged for the equipment and also charged a fee for not returning equipment never included in rental.

Donald O. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MICHAEL S. 
Évaluation :
1

i rented an enclosed trailer beause it might rain, and the trailer had it had leaks that damaged my property which was new! i used the trailer to go purchase the furniture which i had had to throw away costing me money!

Rafael E. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Franklin D. 
Évaluation :
1

Make the charges clear before someone makes reservations, after all charges I might as well have gone to a better rated company. Won't be using U-Haul again

Shawnteil H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Gregory N. 
Évaluation :
5

Our check out was amazing the girl that helped us was THE BEST - thank you !

Kelli R. 
Évaluation :
5

Really fast and no Issues. Got my truck within 5 minutes of walking In the door

Scott C. 
Évaluation :
5

Everything went well, thanks!

STEPHEN W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ANDREW S. 
Évaluation :
5

Everything went really well.

Joey S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JERRY G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

BILLY B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

CARLOS W. 
Évaluation :
3

When I arrived, was not expected. Initially told they had no room. Was eventually able to drop off trailer.

JON O. 
Évaluation :
5

Thank you for making a stressful time easier

BERNADETTE A. 
Évaluation :
5

This was the best U-Haul rental experience I've ever had. The staff was very friendly and extremely efficient with processing my truck rental.

Jason M. 
Non les évaluations ont été soumises pour cet établissement.

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