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Ric HogerHeide
Customer Reviews for Midgard Self Storage of Murrells Inlet
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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Lisa was amazing to work with! She took my call quickly, answered all my questions thoroughly and went with me to attain the key and explain everything! Youn return of the vehicle office was closed Lisa quickly closed out everything wheen returning to work the next opened day! She was such a pleasure to work with! She deserves a raise!
Ashley BurdGood job
Arlie JonesGreat service , easy to rent from and polite staff
Lisa SmithEasy access to drop off
George A CardwellThe check in process on the phone was horribly long, the instructions were unclear on how to access the key so had to wait in the cold for 10 minutes for a call back, only to be told to find the office. The lady at the office was rude and not the most helpful.
Natalie CruseLisa was fantastic! She was professional and helpful throughout the process. She is a big reason I'd easily recommend using this location in the future to both my friends and family!
Anthony DeAngeloAbsolutely nothing. Lisa was awesome! Extremely helpful and accommodating!!
Anthony CaponeThe original place we were to drop off was too full so the owner Leanne told us to take it to Midgard. Unfortunately, they were closed as it was a Sunday! But I dropped off the trailer and truck, took pics and left keys in drop box. I. Allen Monday morning and spoke with a very lovely woman who confirmed the drop off. She was training a new employee so she said she'd check it in within 20 minutes. Which she did as I received a checked in email. Thank you for your polite and expeditious service! Samantha
Samantha ThomasThe tires on the trailer seemed to be out of balance, trailer shook continuously.
billy mccallLisa and Lynda were excellent and explaining all the details of the rental. It was a no hassle experience and everything turned out great.
diane allenLocation was great but frontage road was hard to get to. Lisa was VERY helpful and friendly.
Chris ArnoldHire more ladies like the nice one we met
Michelle HillLisa was very helpful and knowledgeable with the whole experience. I will recommend Lisa and Mid guard self storage to my friends. Thanks
Larry BlodgettThe lady who worked at MidGrade was very helpful. The facility was clean and the trailer we ordered was available and clean.
RENEE NEWELLNot run us to3 different locations to get our truck
Roderick BarkerI was scheduled to pick up from 3050 S HWY 17, GARDEN CITY, SC 29576 / towing people. They messed up and then cussed me out for calling their number to get help. I was told they'd come meet me at 9am the next day and they never showed. They also refused to answer the phone. Awful!!!!!
ELLEN MILANEverything was super easy and smooth process. The woman that helped us was very friendly and a great person to work with for our moving needs.
Karyssa CostagliolaYour front office person was unfriendly, rude, and unprofessional. You did not have the blankets I ordered or the very important dolly that I needed and then after my 26 mile round trip you charged me $21 for gas - absolutely ridiculous, will never use U-haul again.
Matt DoakStarted with only 1/8 of a tank of gas. I understand that is what the prior renter turned in, but might want to insist that every client put at least 1/4 of a tank in so next renter doesn't have to worry about gas immediately.
Thomas MillerI've rented here before, and won't hesitate to go back. They are great.
CRAIG COHENMidgard location and Low Country UHaul agents were outstanding helping me resolve pick up location mistake.
bernard connellyEducate the staff. The system seemed very different to process. We waited over 70mins to rent a uhaul even thought we called ahead to reserve. Then we were still overcharged.
EDWARD HOWARDFrom the ease of using the website through check in, and return everything could not have gone smoother. The staff at the facility were professional & helpful. I would recommend this site to friends and family and use the services again if needed. Thank you Susan Milne
Susan MilneFriendly and efficient staff. Nice facility. My experience fully met my expectations.
VITTORIA GABRIELLIHighly recommend!!!!!
Mark WattsMost everything was smooth except the drop off. Had to pay for an extra day because the website to return it wasn't working at all.
Antonio DiMaseGreat service from the girls at Midgard!
Lisa MooreJust keep up the Great Service!! Lisa was very helpful!!
Don MabryOn this rental I was charged for fuel. When returned, the fuel level was at 7/8 and I feel It was a Mis-read at check-in by your agent and wrongly charging me. Please credit this charge back to my credit card.
Frank PraterGood customer service.
Lisa MooreMy p/u location was moved 3,5 miles further away from my original location. It is bike week in Myrtle Beach! Lots of traffic!
James McGloinLocation confusing. Uhaul lot is across road from designated drop off address and there was no clear indication the noted address was the proper drop off site. No clearly designated uhaul key drop box.
PAUL GROCE 3RDMuch more professional than In Moneta, VA. Hope U-Haul remembers to give me extra mileage for driving to Murrills Inlet. And I left extra gas in 26ft truck.
Kelley HughsHard and confusing to find not the locations fault GPS took us in a confusing way
RUSSEL ALGER WELCHService person at this location was very helpful. She was timely and understood what to do.
DELMAS ROLLANDBetter signage
Richard TrespaszWe weren't quite sure where to leave the key after hours.
PETER JAMES LEEGreat, friendly service.
Sharon Crandallquck effieint check out. good experience
HARRIS FRIEDBERGYou're doing great!
Jacqueline McDonaldWe only needed to rent the truck for 24 hours, which is what we did. We did not even haul anything, it was basically for travel since all of the car rentals were booked. $460 is a little steep for 24 hours!
Greg PolingDid not receive no email or text or anything on my return. Have charged my card extra and been on phone 3 times to get this right and still not fixed.
MISTY PLUMLEYMy customer service gal was above a beyond helpful!.
Theresa RuffGreat manager who was very helpful.
Jerry LatopolskiThe clerk was very helpful and pleasant to work with She even gave me a bottle of water
Patricia CoeThe checkout clerk took 25 minutes to record the mileage and print me a receipt up return.
James Clark