Évaluations des clients Midway Mini Storage

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Midway Mini Storage

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Richard S. le

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There wasn't any trucks available at the location in my town and I had to drive 25 mins (50 mins roundtrip) to goto this alternate location for pickup. This reservation was booked well in advance.

Patricia S. le

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Routine important maintenance on these trucks! I had issues with the brakes, air conditioning and the engine!

Susan G. le

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Le client n'a pas laissé de commentaire.

Robin M. le

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Also so friendly helpful manament

Patricia S. le

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Go to Glenmore versus Homewood avenue. They are fair, professional and do things right!

CONNIE W. le

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Le client n'a pas laissé de commentaire.

Denver M. le

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Did not have equipment ordered or supplies requested.

David H. le

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We are repeat customers at this location. They are attentive to every detail and represent U-Haul in a fashion that should set the standard for all U-Haul locations. No improvements needed.

Melanie F. le

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Drop off was a nightmare. It took me HOuRS to find a drop off location..the ones near me were “full”and not accepting drop offs, despite the fact that when I rented the trailer I gave them my destination postal code and the confirmed Campbell River, when I phoned the uhaul hotline MULTIPLE agents tried to tell me I had to return it to Vancouver, which is a 2 hour drive plus a 2 hour (and $180) ferry ride away. In the end they forced me to return it to a town 40 minutes away (so 1.5 hours of my time plus gas),insisting that that location was in Campbell River, altho it’s very much NOT, under threat of a $400 “mislocation fee” should I attempt to return it elsewhere. Extremely disappointed with Uhaul. Will NOT be using your rentals ever again.

Jamie C. le

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The man who helped me was wonderful

Kaylee K. le

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Great, friendly customer experience. Uhaul was ready to go. Seamless first time experience.

pat B. le

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The older fellow was super friendly and very professional. Rey nice to deal with

Gordon B. le

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Bill the operator, what a great guy, we live on the outer islands and needed to pick up early. Bill opened up 2 hours before opening, and was happy to do it. He should be held as the example of what ultimate customer service is. A far cry from our horrible treatment on drop off.

david H. le

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these folks are great. they have it all covered.

Richard T. le

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Le client n'a pas laissé de commentaire.

Carmen C. le

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The customer service with Bruce was excellent. Thank you!

Garth S. le

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There were no issues. The truck was ready and clean and they got me on my way.

Wade M. le

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A bit more direction as to where to drop off? not many signs

ROBERT K. le

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Le client n'a pas laissé de commentaire.

Cheremy P. le

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Everything was perfect!! Staff was super friendly and helpful! Great experience all around! Thank you!

Mary W. le

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I booked a truck to be picked up in Campbell River within 5 km of my trip and my total km est would have been about 15km. When I arrived I was informed the truck was only available at another UHaul depot approx 22 km away. This added about 36 to 40 km to our trip (drop off and pick up of truck) which was much more expensive then planned. It also added approx 1 hour to our day (driving to and from the new location). It made the day more stressful and more expensive. When I spoke to the booking agent to confirm the rental a few days before I clarified that the truck was at the location I had booked and he stated that yes it would be. This was very disappointing and frustrating. I will be contacting U-Haul to ask for a refund for the mileage that we paid to pick up and drop off the truck at the farther destination.

GREG S. le

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Le client n'a pas laissé de commentaire.

Wayne E. le

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Le client n'a pas laissé de commentaire.

Paul W. le

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What wonderful place to deal with. I can't say enough good things about this place. I think everyone should experience this wonderful dealership. The staff is so amazing.

Timothy V. le

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This location added 3 days to my rental after return without my permission and charged my card. I will never reccomend uhaul to anyone.

Larry M. le

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We had a problem with the truck as it leaked and we had several boxes on the bottom of our load thatt were soaked. That was not pleasant. The people at this location were very friendly and helpful but the location is out of the way and it made it harder to get there to pick up the equipment. UHaul did allow additional KMs to compensate and that was appreciated.

Peter W. le

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Le client n'a pas laissé de commentaire.

DEAN A. le

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Le client n'a pas laissé de commentaire.

vivian F. le

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Le client n'a pas laissé de commentaire.

ERIN K. le

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Le client n'a pas laissé de commentaire.

jeremy B. le

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Super friendly and efficient staff and totally painless and quick check in. Thanks Bill!