Customer Reviews for Midwest Trucks & Motorsports
(U-Haul Neighborhood Dealer)

85 évaluations

21914 County Rd 3   Merrifield, MN 56465

(218) 297-4533

Heures

  • Mon–Sat
    De 10 h am à 5 h pm
  • Dimanche
    Fermé

Services dans cet établissement :

Pour nous contacter

(218) 297-4533

21914 County Rd 3
Merrifield, MN 56465

Services dans cet établissement :

Heures

  • Mon–Sat
    De 10 h am à 5 h pm
  • Dimanche
    Fermé
  • Retour client 24 heures

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher

Évaluation :
5

Le client n'a pas laissé de commentaire.

Nathan E. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

LOREN Y. 
Évaluation :
5

Excellent customer service

dave E. 
Évaluation :
4

I would like to have had this item available at the location that is closest to me, 3 miles, vs. driving 55 miles to pick up and return.

norman S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

CAMMILLA C. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Julie B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Paul M. 
Évaluation :
4

This was not my original pick up location, my original location was closed for a local race and as such had no one to check out vehicles to the dozen or so people who were standing around and the truck I had reserved was given to another person forcing me to switch locations to one 25 minutes away and putting me behind schedule by over an hour.

Daniel S. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Jaen E. 
Évaluation :
5

Great store to work with. Friendly, on time and attentive. Fortement recommandé!

Timothy R. 
Évaluation :
4

The ability to lock the trailer on the vehicle hitch.

Peter H. 
Évaluation :
5

easy to find..quick and easy return..

James S. 
Évaluation :
2

We did a drop off after hours. The site didn't look the way the video did, e.g., no way to take picture of mileage, fuel level, etc. The site said we would receive a phone call shortly after dropping off. We never did so my husband came back the next day during business hours. We ended up being charged for fuel plus a $30 fuel charge fee. We thought the fuel looked the same as the print out we received when we picked the truck up, but would have taken it to the station ourselves if needed to avoid another fee.

Thomas R. 
Évaluation :
5

Help was ready when pulled into drop off. Backed up trailer , he unhitched, Emailed receipt. Done. So efficient.

Bruce I. 
Évaluation :
5

What a fantastic experience. The person helping me was excellent and made the experience pleasurable.

Carl T. 
Évaluation :
5

Great service!

David M. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Connie H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Joel L. 
Évaluation :
2

This was not the location I requested or had set up, and I was not sent a proper notification that the pickup address had changed until I logged into the website. The first page of “upcoming reservations” said Miltimore in Brainerd, which I had requested. But when logging in to view it, it said Midwest Trucks in Merrifield, which is 20 minutes away. I had to call to confirm the pickup, because it was incredibly confusing. At pickup, he did not explain that asking for a mailing address meant he was changing the drop off location. I had requested Aitkin, MN for drop off and also told him this. He said they just need an address for mail forwarding information, but it appears this changed the drop off location to Brainerd. He basically said we could drop it anywhere and that it wasn't a big deal. Not so. This caused us to “drop off at incorrect location,” when we arrived at the Aitkin location, causing a $20 gas fee.

JONI T. 
Évaluation :
5

My location had to be shifted due to Memorial Day hours. I received a call from an agent in northern Minnesota who found available equipment and redirected me to this location. I appreciate the help to make sure I was able to get what I needed. Excellent service all around

Glen B. 
Évaluation :
5

It would be helpful if a 5 x 8 trailer would have been available in Brainerd, MN.

Gary A. F. 
Évaluation :
5

Midwest Trucks & Motorsports was very accommodating when we called with a last-minute request for truck. They made our situation much easier. Excellent customer service!

Joel L. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Joseph M. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

CONRADALIX H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Tim S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Gary A. F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Nate J. 
Évaluation :
2

First I reserved a 27ft truck in Aitkin Mn. 2 days before I was due to pick up truck they called and said they wouldn't have that size truck in. I would have to go to Merryville MN to pick it up. And could pick it up a day early. Which I did. That is only positive was getting it a day early. But I had to drive 270 miles round trip to pick it up and drop it off for the day I needed it in Palisades MN. I had family all ready set for Sunday. Guy said it had over 3/4 tank. It had 5/8 tank. At $4 a gallon that was a added expense as well as driving it a extra 35 miles away from Aitkin. Then when I went to drop it off I got charged mileage to drive it from Merryfield to Aitkin Mn. They guessed it was 159 miles from Aitkin to cabin to my home. Said I went over mileage for extra $19.90. Then windows were dirty with hand prints all over windshield where someone had wiped with their hands. So I got to look through a dirty windshield for almost 180 miles. Only other good thing was guy at drop off dealer was a really nice guy. But said I would have to wait for Uhaul to adjust mileage due to Merryville pick up and it could take up to 8 days to get my money back for mileage differential. So I did not have a good experience with uhaul.

Kenneth M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

James C. 
Évaluation :
5

Other than weather, couldn't have went better

Michael S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Scott J. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jerome H. 
Évaluation :
4

Great company to rent from. Very professional and was in and out on road in no time at all. Would definitely rent from these guys again and will recommend them to others. If I need to rent another u Haul will definitely rent from these guys. Based on my experience you will not be disappointed.

james M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Wilder M. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

DILLON L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

EARL S. 
Évaluation :
4

I had an overall very good experience.

GLENN W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JACOB M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

RANDY S. 
Évaluation :
3

A snowstorm delayed my return of rental by several hours but I was still charged an extra day rental. It would have been nice if U- Haul was a little more flexible and would have waived at least part of the extra charge.

DANNY J. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

BRION RAYMOND W. 
Évaluation :
3

Train your employees better.

Michael B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Alexander H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Randy F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

PATRICK L. 
Évaluation :
5

I had to do a deep clean in the truck. It smelled like a gym locker room in a cow barn. Also the seats were covered in some sort of lubricant sort of substance. It was so bad in the truck that I almost vomited. I had to keep the windows wide open. To make matters worse there was seamen on the seats feces on the backs of the seats and it stuck like a smoke bar. The truck it self needs a major tune up, the brakes are loose. The steering wheel is not on point. And so much more. I won't be recommending uhaul to anyone I know. It was a very bad experience for me.

REBECCA Q. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

EDWARD A. 
Évaluation :
4

make sure cab is cleaned out and also the rear bumper had junk left on it

LAURIE T. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Stephanie T. 
Évaluation :
5

Staff was friendly and very helpful! Truck was not dropped off on time for my pickup and they stayed open until one arrived way after hours I really appreciate that.

MICHELLE E. 
Évaluation :
3

Clean debris from ramp/gate, remove residual zip ties attached to rails from previous user, lubricate coupler knob.

James H. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Nicholas C. 
Évaluation :
4

Midwest was very helpful.

Scott Jana S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Elijah S. 
Évaluation :
1

The day before my pickup, I was told my reservation for pickup changed from Rogers to Brainerd. I had to drive 2 hours to pickup, which is unacceptable in my mind. Poor customer experience!

RUSSELL S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JOSEPH E. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

RICHARD P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kjersten B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

TRENT P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

KENNETH L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MICHAEL W. 
Évaluation :
5

Hard to see U Haul sign with trees/bushes blocking view. Drove right by first time

james C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MARINA G. 
Évaluation :
5

Easy and quick to drop off. Staff made it very simple for me. You make it so easy to rent a trailer!

Jeff B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

SHERYL C. 
Évaluation :
5

Very helpful, fast pick up and made sure I had everything I needed

KYLE S. 
Évaluation :
5

Great location super friendly and helpful staff.

Dennis S. 
Évaluation :
4

Phone customer service with actual u-haul 800 number was awful

MEGAN A. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

DAVID K. 
Évaluation :
5

Rien

JACOB V. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Dianna L. 
Évaluation :
5

They were on top of everything. Friendly and very helpful

ANTHONY V. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

TERESA W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JEFFREY S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

John C. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

SAMUEL J. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

JASON H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Stephen H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Paula D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Boris K. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jeffery K. 
Évaluation :
5

This place was great! They listened to what happened to me at the pickup location and gave me a contact number to call and get something straightened out.

JIM R. 
Évaluation :
5

They were very nice & professional. I would definitely do business with them again.

bonnie P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Shea R. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Maudirae C. 
Non les évaluations ont été soumises pour cet établissement.

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