Évaluations des clients Mighty Mart

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Mighty Mart

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Adam A. le

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When I went to pick up my rental, I was informed at the first store i went to that the vehicle I was using was not there. I was given no warning or notification about a change in pick up. So after I called the number I was given, then I find out that it was at least still in town, but 30 minutes later than my timetable. Upon arriving, it took forever for the cashier to load up the check in paperwork, and I didn't even receive a copy of the contract from him. Instead, I was told I would need to take a phone picture of it. This entire debacle set me back an hour, and again, I was on a tight time table. The back of the truck had not been swept, and the ramp was littered with tree droppings that had to all be removed before we could load.

Chad H. le

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Unable to locate drop box for keys. Gave keys to lady inside store but she hardly spoke English. Had to argue with her for a bit about truck drop off.

Victoria L. le

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Le client n'a pas laissé de commentaire.

Sarah S. le

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Make sure the truck is clean. The back (cargo area) needed sweeping and the cab had some sort of sauce spilled on the floor. However, the service was much faster than the first uhaul place that I tried, where after literally half an hour in line, I moved from 4th in line to 3rd before deciding to try someplace else. The 2nd uhaul place I tried was extremely helpful and friendly but didn't have the truck I needed, so they checked the 3rd and last uhaul place in town, found me a truck and reserved it for me. After all that, I didn't complain about the truck being dirty because I just needed to get started with the move. By that time, I was just grateful for a third option that had the truck I needed. Customer service was not bad, and it was quick.

GARY K. le

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Le client n'a pas laissé de commentaire.

Linda J. le

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Mighty Mart was a nightmare, in a bad area, not fit for a woman alone to be. They tried to charge me $150 more than the invoice I had from a Uhaul dealership not 2 miles away. I ended up having the district manager come to do my paperwork. The truck didn’t have cruise control and I had to go 250 miles in a truck that had an oil leak and transmission was slipping. In all my years dealing with Uhaul, this was a disaster!

David P. le

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Le client n'a pas laissé de commentaire.

Robin W. le

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Le client n'a pas laissé de commentaire.

THOMAS P. le

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Le client n'a pas laissé de commentaire.

shawn P. le

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Le client n'a pas laissé de commentaire.

Catherine B. le

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The service that I get from Uhaul has always suited my need with the promptness and politeness Thank you

Zachary W. le

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Hire a decent human with customer service skills to get Uhaul out to customers. The owner at the store called me 5 mins abour 4 pm and asked me to hurry becuase he was leaving amd wouldn't be able to make my SCHEDULED, 6pm uhaul pick up. Very inefficient for me, but I said I would probably get there a little after 4. He mumbled something and asked me to text a picture of my drivers license to his cell phone? This doesn't seem like Uhaul would approve, at least I hope not. I finally get down to payment and he tells me its going to be approx $35 more than the 2 not 1, but TWO quotes I received online and in my email staying I was over charged. The funds needs to be returned to my account immediately. Thankyou. Also, the uhaul was filthy, used cue-tips, trash, small kids stuff I the back

Craig P. le

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Employee did not speak fluent english and did not know how to issue the tow trailer that I had reserved. Received no assistance attaching trailer to my vehicle. Did what I could and had the local police department in Copperas Cove make sure my towing was safe for moving from Texas to Georgia. This all took place at 9AM in the DARK and again I received NO assistance.

sunil S. le

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Le client n'a pas laissé de commentaire.

Anastasia P. le

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The U-Haul truck was in excellent shape, I can say that. Everything else was horrible. My scheduled pick up time was for 11am. I got there around 10:45 and the lady working who was extremely friendly and professional told me that her boss wouldn’t be there until 12 or after. I told her I had an email reservation to pick up the uhaul. I didn’t actually pick up the uhaul

michael H. le

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Le client n'a pas laissé de commentaire.