Guest service is lacking. When I called to confirm that my pick up location was updated, the rep couldn't wait to get me off the phone and was yelling. I got a Curtousy call a few days before to confirm my pick up and it was still the wrong location. I asked the rep to update it the right address for me in Littleton NH and they hung up. Lastly, I was called last minute for changes in which I had to go to woodsvill to pick up the truck instead of the littelton location as asked.Parker W.
Customer Reviews for Mikes Garage LLC
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Woodsville, NH 03785
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun au ven : 8h30 am à 4h30 pm
- Sam - dim : fermé
Heures d'ouverture spéciales
- 10/5/2021: Fermé
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Great location! Great people to deal with!Ezra M.
Le client n'a pas laissé de commentaire.Marcia H.
Le client n'a pas laissé de commentaire.Joseph C.
Le client n'a pas laissé de commentaire.Thomas M.
Le client n'a pas laissé de commentaire.WENDELL M.
Le client n'a pas laissé de commentaire.MELKIER B.
Amazing customer service, always has U-Haul been used by my family in all moves.Alejandro C.
Le client n'a pas laissé de commentaire.William P.
Start by telling the truth without hiding anything, I paid in cash but now have to wait up to 30 days for UHaul to send me my deposit back. Truck was not type truck I was told , they changed the pickup location that morning to a location with only the one truck- take it or leave it attitude.Brian B.
Charged me a cleaning fee when the truck was clean. The transmission was failing the entire drive. Don't use Uhaul! Thievessamantha G.
Le client n'a pas laissé de commentaire.JESSICA F.
Le client n'a pas laissé de commentaire.Kuo T.
Excellent service à la clientèle. Trailer was in excellent shape.Christopher D.
Mikes garage was excellent as well as the receptionist! Uhual however, is miserable, terrible at customer service, keeping their word and I hope to never have a need to use them again.Steven G.
Le client n'a pas laissé de commentaire.Mark L.
Excellent and the closest U-haul dealer that was nearest to our primary location in VT - Staff were greatPAUL T.
Le client n'a pas laissé de commentaire.Katharine Alexan L.
nothing comes to mindMarshall M.
Le client n'a pas laissé de commentaire.CLARK H.
There was no wifi or signal here. It took me nearly 1 hour to â€œreturnâ€ vehicle via app. The WiFi login network/password provided by Mike's Garage didn't exist. If it wasn't for a nearby business letting me use their WiFi I wouldn't have been able to return vehicle via app.PAMELA S.
Le client n'a pas laissé de commentaire.GLENN E.
Le client n'a pas laissé de commentaire.WILLIAM S.
Le client n'a pas laissé de commentaire.Jane B.
Nothing. When I went to pick up the trailer the person there was friendly and very efficient. Other businesses could learn from this type of service.John S.
Le client n'a pas laissé de commentaire.Cathy S.
Nothing wrong with Mikes Garage but this was a rental that was all done on a cell phone. The problem with that is at this location cell service is in and out. Almost didn't get it because I couldn't get any cell serviceMichael K.
Smooth polite and just an amazing place. The business is a top notch place. Professional and just great. MerciBrian M.
Easy and convenient pickup location for our area of NH. No problems . Would highly recommend.Joshua S.
Drop off location was great, rep was professional and courteous.PAUL T.
Charged a clean up fee when we had cleaned the front and swept the back. They just wanted us to leave the key and they would get to checking the truck out when they got to it. I wouldn't have minded if I didn't get charged a clean up fee for a clean truck.Shawn G.
Le client n'a pas laissé de commentaire.Steven H.
This was not my intended drop off location. Uhaul did add the extra miles I needed, however returning in this location is horrendous. They were closed before 5. There is a box for key returns, but there is no cell phone service. There is a sign for internet, but NEITHER of our phones could find it in our internet settings. It took almost a half and hour to try and self return through spotty service.Hannah B.
I stay in my car as I don't carry my walker every place I go,, the person came out with a mask to my car to get my info, and met with my driver for the u-haul, very professional.Lorna M.
Le client n'a pas laissé de commentaire.Bruce S.
Le client n'a pas laissé de commentaire.Allan G.
Le client n'a pas laissé de commentaire.Garrett B.
Le client n'a pas laissé de commentaire.katrina R.
Le client n'a pas laissé de commentaire.andrew C.
Great, friendly service!Philip C.
I was charged for cleaning and the truck was clean. Both cab and box!HAROLD A.
These folks at Mike's auto were great, there was a hickup on the part of uhaul themselves, but Mike's auto got it straighted out, they were kind ,well mannered and very respectful. MerciPhilip B.
Le client n'a pas laissé de commentaire.Andrew C.
Le client n'a pas laissé de commentaire.BRUCE T.
when I finalized the rental - the pickup point changed - again. This was a very out-of-my-way location. When I got there, they did not have the truck I requested. I would certainly not reserve a truck on line again. And probably not with Uhaul.Ronald T.
I don't understand why I was charged a cleaning fee. this was not explained, just showed up on my final receipt. explanations should be provided if valid.WILLIAM P.
Le client n'a pas laissé de commentaire.Gail R.
Le client n'a pas laissé de commentaire.Wayne C.
Le client n'a pas laissé de commentaire.Jacob D.
Le client n'a pas laissé de commentaire.James B.
Arrived for truck pickup at 4pm on a Friday afternoon, was in and out within 5 minute. Very efficient, friendly service. Truck was pristine. The only drawback is there is no cell service at this location so it is impossible to use the UHaul app (but Mike's Garage has no control over that, of course)Stephen P.
Ensure that a reservation is reviewed so that the vehicle goes to the right customer.Thomas P.
Fantastic customer service when I went in to inquire about UHaul.Michael L.
Le client n'a pas laissé de commentaire.Charles A.
Le client n'a pas laissé de commentaire.Tina R.
Dropped off trailer on Wednesday and got a call from U-Haul on Saturday asking when I was going to drop it off. On Tuesday almost a week later they finally checked it in and then charged me an extra 43 $because of a glitch. When I called, was informed that I would have to call U-Haul to fix it. So I call U-Haul and was told by their customer service rep that the drop off business was going to refund everything but a cleaning fee. I have never returned a dirty trailer in twenty years of doing business with U-Haul and I told the customer service rep that and she had to call back the drop off location to find out what was going on. Come to find out the drop off location was charging me for someone else's trailer and mine was returned clean. Was on the phone with the U-Haul customer service rep for over thirty minutes and it's not right to blame this on the pandemic, this is stupidity and laziness nothing else!Joshua F.
We work a lot with many U HAUL dealers. Bree was exceptionalBarry N.
New location. Some confusion here too. But operators here were very friendly, welcoming and helpful dropping the trailer off.Shaun P.
Really need to put good winter tires on these vehicles!Mark Y.
Mikes garage were excellent. Easy fast and professional service. Je la recommande fortement.Vincent S.