Mikes Garage LLC
(Concessionnaire U-Haul dans le voisinage)

Évaluation :

5

Smooth polite and just an amazing place. The business is a top notch place. Professional and just great. Merci

Évaluation :

5

Easy and convenient pickup location for our area of NH. No problems . Would highly recommend.

Évaluation :

4

Drop off location was great, rep was professional and courteous.

Évaluation :

2

Charged a clean up fee when we had cleaned the front and swept the back. They just wanted us to leave the key and they would get to checking the truck out when they got to it. I wouldn't have minded if I didn't get charged a clean up fee for a clean truck.

Évaluation :

3

This was not my intended drop off location. Uhaul did add the extra miles I needed, however returning in this location is horrendous. They were closed before 5. There is a box for key returns, but there is no cell phone service. There is a sign for internet, but NEITHER of our phones could find it in our internet settings. It took almost a half and hour to try and self return through spotty service.

Évaluation :

5

I stay in my car as I don't carry my walker every place I go,, the person came out with a mask to my car to get my info, and met with my driver for the u-haul, very professional.

Évaluation :

3

Great, friendly service!

Évaluation :

3

I was charged for cleaning and the truck was clean. Both cab and box!

Évaluation :

5

These folks at Mike's auto were great, there was a hickup on the part of uhaul themselves, but Mike's auto got it straighted out, they were kind ,well mannered and very respectful. Merci

Évaluation :

3

when I finalized the rental - the pickup point changed - again. This was a very out-of-my-way location. When I got there, they did not have the truck I requested. I would certainly not reserve a truck on line again. And probably not with Uhaul.

Évaluation :

3

I don't understand why I was charged a cleaning fee. this was not explained, just showed up on my final receipt. explanations should be provided if valid.

Évaluation :

5

Arrived for truck pickup at 4pm on a Friday afternoon, was in and out within 5 minute. Very efficient, friendly service. Truck was pristine. The only drawback is there is no cell service at this location so it is impossible to use the UHaul app (but Mike's Garage has no control over that, of course)

Évaluation :

3

Ensure that a reservation is reviewed so that the vehicle goes to the right customer.

Évaluation :

5

Fantastic customer service when I went in to inquire about UHaul.

Évaluation :

1

Dropped off trailer on Wednesday and got a call from U-Haul on Saturday asking when I was going to drop it off. On Tuesday almost a week later they finally checked it in and then charged me an extra 43 $because of a glitch. When I called, was informed that I would have to call U-Haul to fix it. So I call U-Haul and was told by their customer service rep that the drop off business was going to refund everything but a cleaning fee. I have never returned a dirty trailer in twenty years of doing business with U-Haul and I told the customer service rep that and she had to call back the drop off location to find out what was going on. Come to find out the drop off location was charging me for someone else's trailer and mine was returned clean. Was on the phone with the U-Haul customer service rep for over thirty minutes and it's not right to blame this on the pandemic, this is stupidity and laziness nothing else!

Évaluation :

5

We work a lot with many U HAUL dealers. Bree was exceptional

Évaluation :

5

New location. Some confusion here too. But operators here were very friendly, welcoming and helpful dropping the trailer off.

Évaluation :

5

Really need to put good winter tires on these vehicles!