Le client n'a pas laissé de commentaire.Tony C.
Customer Reviews for Mikes Lube and Clean
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Grande Prairie, AB T8V0S5
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - ven : 8h am à 4h30 pm
- Sam - dim : 10h am à 1h pm
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Le client n'a pas laissé de commentaire.Melissa G.
I am not sure all damages were documented on the contract when completed. I took many pictures of the unit before moving it or leaving the rental location. Good thing I did as I was asked questions about the damages when I returned it to another location. Provided all pictures to drop off location and all was good. Not sure if anything else could have been done. Mike the owner of this location was very courteous.george O.
Friendly efficient customers service Quick and thoroughTony C.
Le client n'a pas laissé de commentaire.Joseph H.
We arrived at the pick up time. There was no one at the desk. We had to ask several people where the Uhaul rep was. There was a line of people waiting to pick up. People that showed up before us jumped the line because they were being loud and abrasive the Rep serviced them before us. . It was a gong show and we ended up waiting over an hour of our pick up time to get our trailer.we asked if this was normal business practices the Rep told us yes and that was what happened every day.Jeremy T.
Le client n'a pas laissé de commentaire.Rodger W.
Le client n'a pas laissé de commentaire.Barbara E.
Le client n'a pas laissé de commentaire.Gayle P.
Got charged a 21 dollar fee for late drop off I was not told about or I would of just dropped it off the next day and not early definitely need to confirm this with people when rentingCodie R.
Le client n'a pas laissé de commentaire.Lynelle C.
Le client n'a pas laissé de commentaire.Carey D.
Le client n'a pas laissé de commentaire.Kevin E.
Got contacted by agent an hour before pick up and was told not to be late because he would not wait. When I arrived at the location, the trailer was dirty, and there was no furniture pads.Barrett P.
Le client n'a pas laissé de commentaire.Inga G.
Le client n'a pas laissé de commentaire.TEDD W.
Le client n'a pas laissé de commentaire.Steve H.
Le client n'a pas laissé de commentaire.Steven R.
Le client n'a pas laissé de commentaire.Tiffany B.
Le client n'a pas laissé de commentaire.Jessica M.
The chains were not put on properly and kept dragging on the ground while driving and also because of this it cut through the wires and prevented the trailer lights from working. The wires for the lights could have been taped or properly placed so then this also didn't have to happen.Fallon M.
The front tires were horrificly worn only on the inside so not easily visible from the side. It indicates a wheel alignment is immediately necessary the tires were bald on the inside edge 2 inches, yet new on the outside edge. We could have had a blowout on the Coquihalla hwy at high speed in a very heavy truck, which would likely have been devastating. I'm very disappointed in the poor maintenance of the vehicle.Kendra M.
Owner (i assume) was very helpful!Michael M.
Le client n'a pas laissé de commentaire.SHEALYN P.
Le client n'a pas laissé de commentaire.mitch W.
Le client n'a pas laissé de commentaire.Jody S.
All of the staff are very friendly and helpful. If your looking for a place to get your next U-Haul then this is the place to go. I have nothing negative to report about the service I got this time, but I could write a small novel of all the positive.Heather C.
Le client n'a pas laissé de commentaire.MITCHELL Z.
It worked out greatDonald D.
Le client n'a pas laissé de commentaire.Mohamed H.
The money we used for the fuel must be reimburse because we return it full tank instead of 3/4 full only.Christian D.
Le client n'a pas laissé de commentaire.Taylor B.
Le client n'a pas laissé de commentaire.Rew J.
Le client n'a pas laissé de commentaire.Chris G.
To try to pick up from the nearest locationNadia J.
Le client n'a pas laissé de commentaire.Teri L.
Friendly and very helpful.Erick H.
Le client n'a pas laissé de commentaire.NICHOLAS S.
Le client n'a pas laissé de commentaire.NICHOLAS S.
The dealer was outstanding.. put my faith back into renting from u-Haul againGrant W.
Cab had garbage under the seats. Interior side of windshield had a film on it that I had to clean off at a gas station in order to see when the sun was out. Lots of bugs on the front, but a very minor issue. U-haul interac machine was causing issues.Marty S.
Le client n'a pas laissé de commentaire.Wayne M.
Le client n'a pas laissé de commentaire.MATTHEW D.
Mikes was ok to deal with but U-Haul as a company is Terrible to deal with tried calling in about an issues and was on hold for 75mins and still did not get a hold of anyone will never use U-Haul againRobert C.
Wasn't allowed to rent the truck in Grande Prairie and drop it off in Dawson creek. Cost almost double (including fuel) to have to return it to Grande Prairie than oneway drop-off. the 26 foot GMC had an extreme vibration when at highway speeds. They should fix the problem before renting it out again.Wayne T.
Le client n'a pas laissé de commentaire.Brent M.
The guy was very nice and prompt.Brylle M.
Very organized and very professional. From pick up to drop off. I'd recommend to everyone to use.Mark C.
Le client n'a pas laissé de commentaire.Andrew C.
Maybe add a section to the pre-rental inspection (online) where you can add a photo of the inside of the trailer incase it was left unclean before it was being used again.Julia S.
Le client n'a pas laissé de commentaire.Richard L.
Unmaintained truck with highway vibration and check engine light on and in need of an oil change and a cracked windshield. Required to do app checkin and then waited 45 minutes to do in person checkin anyway.Marc S.
Le client n'a pas laissé de commentaire.Stephen L.
Le client n'a pas laissé de commentaire.Travis K.
check windshield washer fluid, otherwise staff is AMAZINGdannette H.
Le client n'a pas laissé de commentaire.Carol H.
Le client n'a pas laissé de commentaire.Juan W.
Just keep up the good work for me it was greatDolande A.
When you book online that's the truck you should get, I had someone called me and changed the whole thingSuselh L.
Truck engine was on,would stop running while driving and start again was filthy on the inside spilled coffee running down front window not vacuumed,energy drink can under passenger seat,dirty windows. Remind me of the old days when uhaul didn't care about there equipment and customers. Had no choice needed to move my wife and kids to our new home and there was no other options available in town that weekend.michael C.
Le client n'a pas laissé de commentaire.bernie B.
Le client n'a pas laissé de commentaire.kimberley D.
All good no issues, very helpful and friendly staff!Michael K.
Owner was making very rude comments about women (while my girlfriend was with me) and cursing like a sailor.Quinten H.
Corporate UHAUL as a company is a joke. If i book for 72 hours and you tell me i have to have it back in 68 hours.... i shouldnt have to pay for 72 hours. If i overfill the tank i should get refunded the extra fuel. Mikes Lube was wonderful super happy place.Kurt H.
Le client n'a pas laissé de commentaire.Alvon S.
Le client n'a pas laissé de commentaire.Andre P.
Le client n'a pas laissé de commentaire.Rhonda L.
Le client n'a pas laissé de commentaire.Tami K.
Have a cargo van ðŸ˜… but other then that the truck was great and got the job done. The staff at Mike's lube and clean were great to deal with as well.Amber B.
Check Tires carefully before your trip. We blew one of the tandem tires 15 min from our house. Roadside was fairly quick to come replace the tire.ashley D.
Absolutely terrible experience never again.Jake T.
Le client n'a pas laissé de commentaire.Janina C.
Nothing at all. Staff was very friendly and professionalEugene T.
Le client n'a pas laissé de commentaire.Arthur H.
They had the truck I was looking for and the price was good for what I needed.Gheri Q.
Le client n'a pas laissé de commentaire.Leonard H.
they took to long waited just about hr to get rentalArt P.
Good service, nice people!Robert S.
Le client n'a pas laissé de commentaire.Patrick W.
Le client n'a pas laissé de commentaire.boyd V.
Le client n'a pas laissé de commentaire.Mike S.
Le client n'a pas laissé de commentaire.Irene S.
UHaul needs to find a better solution for delivering on the right size equipment that was ordered. It is extremely tough for people who are depending on larger size equipment to receive a call the day before being notified that it is not available. Especially when there are flights involved to another city for the pick up.Cory J.
We were billed an extra day along with insurance eventhough it was Sunday and he said we could have it longer cuz he said I don't do Sunday...so we kept it for 6 extra hrs approx but of course got billed an extra 50 bucks eventhough he said it was okayDaniel R.
Le client n'a pas laissé de commentaire.Sasha S.
Le client n'a pas laissé de commentaire.Kelli M.
Service guy noticed the wiring on the trailer was frayed and replaced it.jim W.
Le client n'a pas laissé de commentaire.JERRY L.
Le client n'a pas laissé de commentaire.John H.
Great customer service !Jaime D.
Le client n'a pas laissé de commentaire.Larry B.
Phil came to the rescue in sorting out the tech issues around the online app! I think that was helpful.Olubukola M.
Le client n'a pas laissé de commentaire.TERRANCE P.
One tire on the unit was very low on tread.William A.
Put accurate estimates online. Every time I go to rent a U-Haul I never pay what I was quoted online it's always more.John K.
This is the best U-Haul rental location in Grande Prairie. Professional and honest company and staff, the two most critical components when dealing with this type of service.Alex B.
Wonderful service ! Super helpfulJAIMe D.