Customer Reviews for Mikes Sales
(Concessionnaire U-Haul dans le voisinage)

498 évaluations

42 Town Pump Rd   Anaconda, MT 59711
(Mt Hwy #1)

(406) 563-7236

Heures d'ouverture de l'établissement

  • Lun au ven : 9h30 am à 4h pm
  • Sam : 10h am à 2h pm
  • Dim : fermé
Heures d'ouverture spéciales
  • 7/30/2021: 9h30 am - 12h30 pm
  • 8/13/2021 - 8/19/2021: Fermé

Services dans cet établissement :

Pour nous contacter

(406) 563-7236

42 Town Pump Rd
Anaconda, MT 59711
(Mt Hwy #1)

Services dans cet établissement :

Heures d'ouverture de l'établissement

  • Lun au ven : 9h30 am à 4h pm
  • Sam : 10h am à 2h pm
  • Dim : fermé
Heures d'ouverture spéciales
  • 7/30/2021: 9h30 am - 12h30 pm
  • 8/13/2021 - 8/19/2021: Fermé
  • Inspection gratuite du remorquage
  • Retour client 24 heures

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

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Évaluation :
5

Mike Sales UHaul Anaconda is a very experienced location to help with your moving needs. Very convenient to the interstate and Hwy 1 in Montana. UHaul is affordable--be sure to check their prices before asking friends to haul your furniture. There's also a link to hire workers to load and unload the UHaul trailers and trucks.

TERESA S. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

KRIS K. 
Évaluation :
5

I have always had good service at Mike's, Janet does an outstanding job, I will continue to rent from her.

GERALD C. 
Évaluation :
3

Have more trucks

KIMBERLY S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

TERRANCE S. 
Évaluation :
5

Very good service - Sales person was extremely helpful. Merci -

CHRISTOPHER GERA E. 
Évaluation :
4

The traffic department out of Billings, MT. Allowed the customer before me keep the 26ft truck another day, causing me and my family to wait 6 hrs. The lady called for a service truck to fix the ramp (bolt loose), and then took off to Bozeman with the key without waiting for them. The service guy and Janet (thebdealer) were very pissed, not including myself, who set up movers, had motel reservations, and had to load very late in the hot weather. Janet did what she could, however ibwas strongly advised to complain, as my reservation had been made 6 weeks ago and was clearly seen on the traffic route screen!! Please contact me that you have read this, as I will be following up. Jill Garland

JILL G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

TERRY A. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

MICHAEL M. 
Évaluation :
3

Small operator. U haul corporate screwed up a previous customers account which put a cloud over my experience

GARY N. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

CHARLES VANN H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

RICHARD C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

RICHARD L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

GERHARDT E. 
Évaluation :
1

Absolute horrible service. I have very good patience and the person who helped me was probably the worst representative I've ever had hands down in any experience. I will be calling uhaul tomorrow to figure out the issue I ended up walking out of this store because of him. I got charged 5 different times and refunded 5 different times. Put on fraud alert, and walked out spending 2 400 $when my total was 1 000 $which still wasn't even correct. The representative said, “ well you'll get reimbursed in 3-5 days”. I have rent due in that time and now don't have enough money because of his mess up! Avoid this uhaul at all costs.

COLE H. 
Évaluation :
5

Great place to rent U-haul trailers, hope to do it again come October, Anaconda to Tucson.

GERALD C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

LINDA G. 
Évaluation :
5

Great customer service, thanks!

DANNIE K. 
Évaluation :
5

I had a very good experience - my first time using U-haul. I had Heard horror stories about equipment not being available or not available at the original location even though reservation had been made months in advance. I did not run into this and Janet was the most helpful, friendly person.

SALLY B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

REBECCA JEANNE M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JAMES C. 
Évaluation :
4

I think the rental price , ins price were reasonable, but the mileage price is one third to one half higher than it should be if you are moving a short distance it's not so bad but should be a little less for the long haulers just my opinion!

HUGO G. 
Évaluation :
5

Customer service was outstanding!!

DENISE C. 
Évaluation :
5

Better online booking system.

MICHAEL M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

TRACY G. 
Évaluation :
3

The hours online do not match the hours at the location. Online says closing at 4. I got there and they close everyday at 3

Austin J. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JASON M. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

JESS C S. 
Évaluation :
5

She was extremely helpful. The uhaul program was down for sometime and she continued to work into the evening on her time to make sure we could get our truck early the next morning. I forgot your name young lady, but thank you so much for going the extra mile for us.

Rick S. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

HARVEY PETER JR K. 
Évaluation :
5

I have had to use this location on several occasions recently, I have always been take care of and Janet makes things go smoothly.

sean P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Charles P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

BARBARA P. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

SHERRIE P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Gene B. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

SANDRA C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

WILLIAM G. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Paul U. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

PAUL C. 
Évaluation :
4

Seemed to be issues with the company and the dealer on the computer

Dale L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ELBERT I. 
Évaluation :
5

We have always had good luck here in Anaconda, MT. we have rented from them before.

DONALD RAY S. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

JEFFREY B. 
Évaluation :
5

Very nice person that handled the rental. Professional and courteous. I highly recommend using this location.

MARK S. 
Évaluation :
5

Requiring customers to scan their license with their own phone is a bad policy. Many people do not have that type of phone, you will lose business because of this.

DALE B. 
Évaluation :
4

The rental was expedited quickly and courteously.

RODNEY GAYLE S. 
Évaluation :
5

Thank you Janet for all your help and great smile & attitude!!!! Judy Bowman

JUDITH MARIE B. 
Évaluation :
5

She was very nice and helpful !

Kelli T. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Alex L. 
Évaluation :
5

Keep Janet making me laugh.

Stephen C. 
Évaluation :
5

Nothing experience was wonderful

Christine H. 
Évaluation :
5

Car dolly was given instead of car trailer. Damage to vehicle resulted. Strap system was not in order, caused many road issues and required regular maintenance every hour of travel to ensure security of vehicle. Car dolly was NOT compatible with low ride sports car KIA OPTIMA SLC limited. Damage to front bumper was severe. Requires replacement. SERVICE IS VERY POOR! RepWest insurance is slow, no official response nor request for photos or documents yet. I stated witness statements were available, but adjuster did not comply with standards of claims activity.

Jacques B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ryan G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Bobby D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Paul S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Barbara E. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

MELINDA F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Dan F. 
Évaluation :
5

Awesome,very helpful,and very knowledgeable.

George A. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Gregory S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Dawnne W. 
Évaluation :
1

Nothing! I really enjoyed the experience. The truck I received was superior. The only problem I had was doing the pick-up on line. I sent up an account prior to the pick-up, but I still spent over an hour trying to complete everything needed for the pick-up. I will not ever do a pick-up on line again...

HENRY S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Spencer M. 
Évaluation :
4

Forgot the dollies but truck was great. Easy all around. Will definitely use again

JT G. 
Évaluation :
5

I am quite satisfied with this UHaul Dealer Overall as they are....

JEFFREY H. 
Évaluation :
5

I will not recommend u-haul to anyone. You be expect the customer to do your work on the computer. Hire people to do your work and stop expecting the customer to do it.

Duane H. 
Évaluation :
5

BEST PERSON TO DEAL WITH

MICHAEL N. 
Évaluation :
5

Service was great, the truck was in immaculate condition and the price was fantastic!

TARAH R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Cheryl L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Raymond R. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Ralph W. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

THOMAS A. 
Évaluation :
5

The Anaconda U-Haul Dealer knows her business and is the best rep for U-Haul that I have ever encountered.

GEORGE M. 
Évaluation :
3

The young lady working this day was very professional and a joy to work with.

Kevin G. 
Évaluation :
4

Owner/operator was very helpful and courteous.

DAVE C. 
Évaluation :
3

Don't get confused with a customer returning one truck from a different one that they had rented... We had rented 2 trucks over a 2 day period, and when we returned the 1st one, it was confused with the 2nd truck, and we were wrongly charged 25$ (because the computer thought we were short 1/2 tank of gas vs the 2nd trucks full tank!). Then when we returned the 2nd truck, again the two trucks were confused with each other! This happened both with the phone app. as well as with the drop off personel. Nobody really paid attention to the contract numbers, including the app site/computer. The problem (sort of) has been resolved at this point, but still with the attitude of it being our fault! When you put ALL the responsibilities of the employees into the customer's hands, of course there will be mistakes.

Patricia D. 
Évaluation :
3

Don't get confused with a customer returning one truck from a different one that they had rented... We had rented 2 trucks over a 2 day period, and when we returned the 1st one, it was confused with the 2nd truck, and we were wrongly charged 25$ (because the computer thought we were short 1/2 tank of gas vs the 2nd trucks full tank!). Then when we returned the 2nd truck, again the two trucks were confused with each other! This happened both with the phone app. as well as with the drop off personel. Nobody really paid attention to the contract numbers, including the app site/computer. The problem (sort of) has been resolved at this point, but still with the attitude of it being our fault! When you put ALL the responsibilities of the employees into the customer's hands, of course there will be mistakes.

Raymond D. 
Évaluation :
5

Dropped off after hours; no problems using my phone to complete the drop off process.

Margaret S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

James B. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Abigail N. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jeannette L. 
Évaluation :
5

Excellent service & equipment.... Thanks!

Charles S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Shawn L. 
Évaluation :
5

Excellent service à la clientèle

Shawna C. 
Évaluation :
4

Very helpful and quick service

Joellen V. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Sara M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

james B. 
Évaluation :
5

Very helpful cool ad easy to get the truck returned. Merci

sean P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

doug D. 
Évaluation :
4

Close for people in Anaconda to rent instead of going to Butte. Hard to reach on the telephone. Understood the U-haul corporate policy which is not always friendly to the renter. I also reserved a trailer earlier in the month, and then realized that it would not be large enough. I was charged for that reservation even though I updated the anaconda location with the change in requirements. That does not seem fair. I also reserved a 10ft truck and was told after I made the reservation and gave my credit card that the truck in the yard that I was shown might not be available on the date I received a confirmation on and that I should not worry I would be given the next size up at the same rate. I was told the dealership has no control, that is what corporate U-haul does. I would like the charges reversed on the trailer reservation that I never took possession of.

ANNETTE H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Tom M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jirayr I. 
Évaluation :
5

Ne s'applique pas

Sean O. 
Évaluation :
2

Hire some people who actually know what they're talking about, And do not send you the locations that only Read locally, and have the truck that you requested. The next location I went to and was given a contact the man never called me back when I got there it turned out it was a on the phone app place only. I had called the representative and explained it to them and they just said O really that strange. Absolute terrible experience

Monte T. 
Évaluation :
5

Everything went good Thanks

Heath B. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

David M. 
Évaluation :
2

Better customer service

Sandy C. 
Évaluation :
5

Office closed a 2:00 pm on Saturday but I was able to drop the trailer off in the yard at 2:30 pm. Gate to the facility was open.

PAUL O. 
Évaluation :
5

Janet was great to work with. For me she went above and beyond.

LARRIS A. 
Évaluation :
5

Janet was amazing!!!!!

TERI J. 
Non les évaluations ont été soumises pour cet établissement.

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