Customer Reviews for Mikes Service Center
(Concessionnaire U-Haul dans le voisinage)

297 évaluations

63 Ohio Rd   Shediac, NB E4P2J8

(506) 533-7993

Heures d'ouverture de l'établissement

  • Lun - ven : 8h am à 5h pm
  • Sam - dim : fermé
Heures d'ouverture spéciales
  • 7/1/2022: Fermé

Services dans cet établissement :

Pour nous contacter

(506) 533-7993

63 Ohio Rd
Shediac, NB E4P2J8

Services dans cet établissement :

Heures d'ouverture de l'établissement

  • Lun - ven : 8h am à 5h pm
  • Sam - dim : fermé
Heures d'ouverture spéciales
  • 7/1/2022: Fermé

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

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Évaluation :
5

Le client n'a pas laissé de commentaire.

HECTOR C. 
Évaluation :
5

Keep the Moncton location out of the equation altogether! Their involvement only served to confuse things. Mike's Service Center operates a great outlet with hands on personalized service.

LLOYD M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Michael A. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

RENE PAUL L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Cathy C. 
Évaluation :
5

Little. Mike's welcome and pleasant demeanor rendered our experience wonderful. He was very jovial and helpful. Could not ask for more/better!

Bruce J. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

LILLA G. 
Évaluation :
5

This location is not open on the weekends however they have self check-in and a key drop. It was very easy to return the truck even with no one there.

GLEN B. 
Évaluation :
5

Excellent location to deal with!!

Wayne R. 
Évaluation :
2

Local rep did not see online reservation, created overbooking situation

SERGE L. 
Évaluation :
5

Great service

GARY W. 
Évaluation :
5

Fast and easy pick up and return. Recommend!

Michael Charles A. 
Évaluation :
5

Friendly service was great

Francois P. 
Évaluation :
3

Too expensive, got screwed on the mileage. U haul was the only rental in town, but I wouldn't use again

DAVID RICHARD GE B. 
Évaluation :
5

Thank you for the customer service keep up the good work as I prefer to support local

DERRICK W A. 
Évaluation :
1

I ordered a trailer online and specified I do not want insurance. I went to the store to get the trailer and the vendor added the insurance to the contract without telling me. It almost double the price I was supposed to pay. I told the vendor I don't want it and I won't pay for it. He answered it's too late. That vendor is a thief.

ETIENNE B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

FLORENT C. 
Évaluation :
5

Aucun

GUY E G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

BERNARD G. 
Évaluation :
1

My experience started with a call less than 15 hours before my pickup was to occur. The call indicated althat the size of truck I reserved was not available and only a 26' (vs 15') would be made available. I expressed my disappointment with this, but because I had to get my father moved this one day, I accepted and made my way the next morning. On route, I called to confirm my reservation and ensure the truck would be there as I had lost all confidence in your reservation system. Little did I know, that would just be the start. Upon arrival I was informed the 26' I confirmed was not actually there and the nearest location to pick up was 30 minutes away. Already pressed for time, I had to go since I only had the one day to get moved. Upon arrival there in the remote area of New Brunswick, I wasn't able to do the self serve option as the person who changed my location pick up also changed from am to pm, so nothing was working. I called the number listed and was bounced around from two customer service reps until I told the last one not to transfer me as I had to get the truck. Now way behind schedule I was growing very impatient, and was asked to send phone numbers of people who could verify I was actually going to do what I said I was doing, picking up the truck, and then, I had to take a picture of my face to send it in as verification that it was me. This part took a while as I mentioned I was in a remote area and service on my phone wasn't good. Finally, after over two hours I got the key code and got on with my business. This has to be the worst experience I have ever had trying to rent something. I want all my money refunded, which I told the customer service reps to note on my account as I spent way more in gas traveling to pickup the rental, and drive it from NB to NS. I was so far behind that I need to make another trip back as we couldn't finish in the time we were left with, and that is even more of an added cost. Please respond ASAP to confirm the refund, and if I don't hear back I will be calling my credit card company to tell them the same thing and ask the charges be reversed. You can reach me by email at beatonr7@gmail.com or call 902.233.8547. Ryan Beaton

Ryan Daniel B. 
Évaluation :
3

I was really upset to know that uhaul wasn't able to accept the debit card I booked the trailer with originally and had to use a credit card when I got to pick it up. Nobody told me that I couldn't use debit until I got there. Also I originally booked a different sized trailer and got a call to confirm the pick up the day before and was told the trailer I scheduled was 2 hours away from where I selected to get it from. I should have been told sooner if that was the case to try and make different arrangements. Because of this, I had to change all my plans I had for months when I originally booked it.

AILEEN S. 
Évaluation :
1

They didn't give me the correct size truck, and they changed the location for picking it up 20 minutes farder

ELIODORO B. 
Évaluation :
2

Certainly wasn't clean.

TRAVIS SHELDON H. 
Évaluation :
4

Le camion était parfait. Par contre nous avions réserver un diable plusieurs jours à l avance et quand nous avons été chercher le camion, le diable n était pas disponible. Donc nous avons dû louer un diable dans un autre rental et ça nous a coûté plus de 60$ plus taxe quand nous aurions dû payer 12$ avec la location du camion. De plus les couvertures aussi pratiques qu elles soient, elles étaient vraiment pleine de peluches ce qui étaient désagréables pour les matelas ou sofa….. donc en résumé la qualité- prix du camion est excellent mais très décevant pour les accessoires.

CARL C. 
Évaluation :
5

Continue the same

JEAN-LOUIS DENNI P. 
Évaluation :
3

Would reccomend never using uhaul. They gave our 26ft truck away 2 times in Moncton NB and left us with 2- 6x12 pull trailers to move an entire house across Canada, leaving us to have to make multiple trips fom Alberta to NB just to get all of our belongings. This has resulted in a very nice lawsuit against Uhaul. Beware !!

CATHERINE GALE U. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

RENE PAUL L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

LEON ANDRE JOS L. 
Évaluation :
4

Had to hook up trailer by myself! No help! But very nice!

JOSEPH RENE CLAU L. 
Évaluation :
5

Mike goes above and beyond for every customer @

JEAN MARC GEORGE P. 
Évaluation :
5

Great the way it is!

GHISLAIN C. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Emery D. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

JEAN GUY R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Roger A. 
Évaluation :
5

Thank You ! Much appreciated.

Joseph Marc C. 
Évaluation :
1

Mike's Service Centre was excellent …The rest of the experience was terrible. We had 8 UBoxes…it was impossible to get a reliable response from anyone in the Quebec offices. Delivery of the boxes was a nightmare…as was their pick up. Overall… a terrible experience. Never again!!

ALAN H. 
Évaluation :
3

Wanted smaller truck for 28 kilometers was charge for insurance but did not need because credit card covers for rental but nothing was explain

JOS JEAN CLAUDE C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JAMES FRANCIS G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Evan H. 
Évaluation :
5

Rien

JACOBHENDRIK BRU J. 
Évaluation :
1

170 for a 3 hrs rental, and 65 in gas for a 50 mile drive...Never again. By the way, I had uhaul move us from Belleville on to shediac...Everything was done on time...Gabe

GABRIEL FREDDIE C. 
Évaluation :
5

Great service, the truck ran perfect. Manager very helpful.

LOUIS J L. 
Évaluation :
5

Mike was great to work with. We had a unique situation where we had to rent a truck for our movers while we were out of town. Mike made it easy! It's nice that the truck rental is just a short distance from the Parlee Beach Storage Facility that we used, too.

NEIL MATTHEW JOH B. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

LEO A. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ANGELA F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ANGELA F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JAMES WILLIAM C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jean L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ROGER D C. 
Évaluation :
2

I requested a 10 foot truck for 24hrs - I received a call witin minutes to confirm my order. I was then called the day before pick up and told it was not available and I would need to take a 15 foot for the same price. When I got there to pick it up, I was told it needed to be returned by 5pm same day - THIS IS NOT WHAT I REQUESTED - I was then given a 20 foot truck for the same price - This truck was too big for my needs and caused grief as i had to find a place to park such a large vehicle.

JOS CHARLES R B. 
Évaluation :
2

After paying for my rental I am charged again for over 110$ plus 90$. After talking to a representative they asked me to talk to my bank. Pretty sure it has nothing to do with my bank if you took a second charge on my account and cannot put it back. What am I suppose to say to my bank, give me back my money that u-haul took from me?? Been over a month now and still did not see no funda returned. I'm 100 % this was intentional and I am not the first that this happens..

Marc G. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Marc Joseph V. 
Évaluation :
4

Truck cab was dirty

Don G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Michelle R. 
Évaluation :
5

The service was great and the trailer was clean and had no problem whatsoever with it. thanks U-haul

George Joseph M. 
Évaluation :
2

Accept a debit card as payment and stick to advertised rates

Linda Betty E. 
Évaluation :
5

Always a pleasure to visit and do business with. Will definitely be back!

Michael Charles A. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Pamela Rachel F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MARK ANTHONY M. 
Évaluation :
2

The inside of the cab was for of crumbs from the last rentor and the gas measurement mileage was not what was quoted on the contract, so I took a photo of the mileage and gas gage. When I brought the truck back, I again took a photo to show the owner that I returned it as it was and it was proven by the mileage. He said I should have come in prior to leave, which in retrospect I understand but is also why I took the photo! Had he advised that if there were discrepancies to come in a let him know prior to leaving, I would have. I would rent from u-haul again but not from that IDIOT!

MarkG J. 
Évaluation :
5

Why we can pay cash ?

JUDES V. 
Évaluation :
1

I did the pick up after hours with the app on the phone and the truck that I got was parked in between a snow bank and another truck and a large snowbank and the wheels were frozen into 3 plus inches of ice. It took me 25 minutes to get unstuck

Gerhard S. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

ARTHUR JOSEPH M. 
Évaluation :
5

Everything was fine

JOSEPH MARIO S. 
Évaluation :
3

Both the rental location and U-Haul individuals were friendly and able to deal with the issues, but this is my 4rth U haul rental and still problems with process. The rented unit was not available and i needed to get a more expensive option, but they were going to provide me with a credit to offset the cost difference. App also did not work when returning the unit afterhours.

JEANNOT JOSEPH R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

PAUL ARTHUR S. 
Évaluation :
5

The service I received was excellent. The rental information was explained very well. Mike was very polite & courteous.

BEATRICE C. 
Évaluation :
5

Great service

Peter B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

TERRY B. 
Évaluation :
1

Gave me attitude was closed all weekend so we parked the uhaul in the lot and brought the keys we were going to go back up Monday morning and before i even woke up i got a call Getting yelled at because there was no keys in the truck when we didn't want the truck to get stolen oven the weekend! I arrive there he laughed in my girlfriend face and gave me attitude because i didn't put the key in a box that wasn't there and gave me a two day extra cost when its hes fault it was closed and he wasn't there i did everything i could and i just wanted my 100$ deposit back and then i get told i have to pay over 200$ because pf stuff out of my control!! Never using uhaul again

Justin R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

NIGEL G. 
Évaluation :
5

Very good service, friendly and fast! Really impressed!

Mark J. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Tyler F. 
Évaluation :
5

I think everything and everyone was very professional, all was very good.

Denis Joseph C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JOSHUA N. 
Évaluation :
1

As stated by previous customers and also found in other review platforms, the owners show a pattern of charging fraudulent fees such as cleaning when obviously not necessary and coverage that was not selected by the customer. In years of utilizing U-Haul's services in various provinces, I have never experienced this. Avoid this location.

jean-pascal L. 
Évaluation :
5

Great and quick service.

CELINE J. 
Évaluation :
1

The truck I rented was a piece of junk I was not sure i was going to make to my destination The documents stated I had 2 days to return the truck but when I returned it in just one day I was told I was late Very disappointed in this I was charged $12 dollars for a moving cart that didn't have all the parts

GARY S. 
Évaluation :
5

Nothing else needs to be done...service was impeccable.

robert L. 
Évaluation :
5

No comment for now.

MARK A. 
Évaluation :
5

Great service from mike ! Thanks again :)

Theresa P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MAURICE J. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

eric L. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Roland Brent B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

SHAWN R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Darlene H. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Ivan R. 
Évaluation :
5

have rented here several times, outstanding service, friendly and helpful... 5 stars*****

Ron P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JAN V. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Gilles J O B. 
Évaluation :
5

All went very well

Helene L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Carole G. 
Évaluation :
5

None at this time. Everything went swimmingly.

robert L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Chris L. 
Évaluation :
5

Drop off procedure was easy, convenient. Follow with rep this morning was helpful, courteous. Great all round experience.

gary T. 
Évaluation :
5

Easy rental experience.

Art B. 
Évaluation :
5

My rental had less than half a gas tank when I picked it up.

Sebastien L. 
Évaluation :
5

Great service, nothing to improve! 😊

DEANN MARIE C. 
Évaluation :
5

Service was A+. Thank you so much.

Paulette A. 
Évaluation :
5

Mike was excellent

DON B. 
Non les évaluations ont été soumises pour cet établissement.

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  • Icône de camion de déménagement
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  • Icône de remorque
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    Accessoires de déménagement

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