The ac went out half way through the tripJASON L.
Customer Reviews for Mikes Treasures
(Concessionnaire U-Haul dans le voisinage)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Store left a little to be desired but the staff was extremely helpful and happy. Thumbs up to them.Christian N.
Excellent customer service here! He goes above and beyond to make your rental a great experience!MELEAH H.
the gentleman that helped me was a very good representative of your company he did everything that he could to guarantee that I had a pleasant trip in stars for this gentlemanLARRY BERNARD P.
Excellent service à la clientèleJOHN W.
Le client n'a pas laissé de commentaire.JEFFREY H.
Nothing at this location. Mike was an awesome,friendly person. Would also like to say the man at Trails End was awesome for helping us locate the 26' Truck that Mike had available.Donald B.
Mike was great! Will definitely rent again from him. Merci!CHERIE D.
Le client n'a pas laissé de commentaire.VICTOR V.
Le client n'a pas laissé de commentaire.LEROY F.
Very good customer service. I will be calling on Mike for my next trailer rental.PHILLIP H.
Mike was great communicator. Overall great experience.MICHAEL M.
RienMARY SUE D.
Le client n'a pas laissé de commentaire.Lisa M.
Le client n'a pas laissé de commentaire.Ieshea L.
Le client n'a pas laissé de commentaire.Randy B.
Great customer service and ready to help where he can. Thank you Mike for a great transaction! Will do business again from this location.john P.
Le client n'a pas laissé de commentaire.Florence M.
Na The owner was more than helpful especially when he saw I was disabledNicholas N.
Mike is an all around good guy , makes the transaction easy and fast !! I will always use mike when I need him !!ANDREW R.
Le client n'a pas laissé de commentaire.Barry S.
Very easy returndavid A.
Le client n'a pas laissé de commentaire.PAMELA L.
We did drop off online check outTHERESA C.
The owner was awesome. Highly recommend this location.Jeffrey S.
Le client n'a pas laissé de commentaire.Roxan P.
Mike was great to deal with. He went out of his way to accommodate me, the customer, and make sure I had a pleasurable, smooth experience. I highly recommend that if you are in this area, Shepherd Texas, needing uhaul equipment, give Mike a call. You won't be disappointed.Billy D.
Do not rent a truck from this guy. He is a crook. He sold me on renting a truck from him on an in town rental instead of the one way rental that I asked for originally stating, "It will be cheaper this way" I paid him 300 $up-front, 100 $of which was a deposit. I returned the truck and not only is he keeping my deposit, he say I owe him another 25 $. So instead of the 175 $TOTAL I was quoted by his competitor, he has underhandedly charged me almost DOUBLE for the same truck. So, if you like getting screwed by a lying salesman, go see Mike. He will do you wrong with a smile on his face!shawn S.
Responsive agent. Smooth transaction.BARBARA W.
I'd say Mike has good customer service skills. I really don't see any need for improvement.darrell K.
Very pleasant experience! Would definately use this place again and again! An example of excellance!ermesto G.
This agent is an asset to your u haul team. He should be part of your corporate agencyOscar D.
Le client n'a pas laissé de commentaire.Clay B.
Nothing, Mike was very helpful and made our rental a great experience, he was very friendly and really helpful, I would recommend him to anyone, thank you Mikes Treasures!brandon P.
Great service, friendly and prompt.Tommy N.
Le client n'a pas laissé de commentaire.CHERYL ANN Q.
Good people. Very professionalEdward N.
No other place I would send my family and freinds too. Very plesant! ThanksScott E.
Went above and beyond in customer servicebarry S.
Le client n'a pas laissé de commentaire.ROBERT B.
Very nice and pleasent to work with, Went beyond expectations. Would tell everyone to use this place,KENNETH LYNN R.
Le client n'a pas laissé de commentaire.Richard F.
No on site attendant on site, location is in a remote area, so dropped off trailer, turned in on line and left.mark T.
Mike was helpful and accommodating. I would definitely recommend him to anyone.Sandra L.
Mike was great very helpfulGeorge B.
Le client n'a pas laissé de commentaire.DILECIA D.
Le client n'a pas laissé de commentaire.LuAnn D.
Le client n'a pas laissé de commentaire.Bayleigh C.
Nothing. From start to finish, everything was fantastic. Thank you Mike!!CARA W.
On site personnel were extremely helpful and courteous- went out of his way and stayed after hours attempting to help me. That said, the location was a bit off-putting. Personnel at UHAUL corporate customer service on the telephone are another matter entirely. I was sold a truck and a vehicle mover trailer when my primary vehicle broke down. I was repeatedly assured via telephone by your agent that my 1994 F150 Supercab XLT would fit on this vehicle mover trailer. The agent on the phone assured me his computer said it would work; so I backtracked 11 miles out of my way in a broken down vehicle only to find that UHAUL DOES NOT RENT a trailer large enough to tow my vehicle- when we tried to load, my vehicle was a full 1,5' over the end of the trailer so it was not even close. This left me stranded out in the Middle of Nowhere, Texas after closing hours -at a location that was literally a small single wide trailer on cinder blocks in the woods. (again, on site personnel were fantastic, this is not against them.) Due to this error I was left with no option but to limp to the next town in my broken down vehicle, pulling my working vehicle behind the box truck i rented on that trailer because it was the only vehicle that would fit on that trailer. To date I have received no discount or recompense for the hardship this mistake imposed, and was billed in full (over 900,00 $) for this horrible experience. Barring some kind of gesture of goodwill by UHAUL, I will not be using UHAUL services again, and will advise friends and family likewise.Jim A.
Le client n'a pas laissé de commentaire.Mote D.
Le client n'a pas laissé de commentaire.AMBER GRAY A.