Very muddy and at no fault of the owner operaterArthur C.
Customer Reviews for Milan & Grants Self Storage
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Milan, NM 87021
(1 mile west of hwy 53 on w santa fe rd)
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - ven : 9h am à 4h30 pm
- Sam - dim : fermé
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Le client n'a pas laissé de commentaire.Bennett N.
Le client n'a pas laissé de commentaire.John H.
Le client n'a pas laissé de commentaire.omar M.
They called me as I was on the trip to see if all was going well for me with the truck. She was kind and helpful as we completed the rental process when I turned the truck in at trip's end.Mike B.
limited contact with associate required me to handle the equipment myself after having a back injury. Not pleased with not having anyone to handle equipment for me.Danny S.
Had to drive eighty miles to pickup truck. Same as our last move. No good customer service.Charles B.
Le client n'a pas laissé de commentaire.YVONNE G.
I had a flat tire within hours after I left all tires were not checked for air pressure. The rental center could not hook up can tow, no support. Worthless location and support.David L.
I know its hard with covid but clear information such as return time would be usefulChasity P.
Le client n'a pas laissé de commentaire.REGINA D.
Sign for service instead of equipment promoting u-haul servicessegundo H.
Le client n'a pas laissé de commentaire.DAVANNA D.
VERY HELPFUL IN A TIME WHEN OUR WORD IS IN A LOT OF TROUBLE, AND I THANK THEM FOR THE HELD AND GREAT SERVICE. THAT THEY GAVE US.Brett G.
Le client n'a pas laissé de commentaire.Jonathan J.
Le client n'a pas laissé de commentaire.Charles H.
The manager was very helpful and went out of her way to assist meRaymond C.
Le client n'a pas laissé de commentaire.joe R.
Basic after hours drop offSamuel K.
Le client n'a pas laissé de commentaire.DAVANNA D.
The person who checked out the truck to me asked if I could have it back in 24 hours. I did exactly that. Then, no one was there to accept the check in. After spending almost 30 minutes on the phone with U-Haul, I followed their directions. I was told not to use the mobile check-in procedure and to lock the key inside the truck. When I phoned the manager of the checkout location the next day, she scolded me for doing what U-Haul told me to do to check in the truck. Also, in a follow up phone call, I was told by U-Haul that the checkout location would be told to contact me to see about getting a refund for the second day I did not use the truck. NO ONE has contacted me and it has been three days. Too bad.....I have used U-Haul for years with no problems. However, I will never do business with this pickup location again. They don't even have a drop box! Even one of the U-Haul reps I was on the phone with during the 30- minute call said ...â€There has to be!â€ ...when I advised her there was not. I walked around the checkout location. There is no drop box!!! She (the U-Haul rep) acted like I was lying to her.Mickey B.
Couldn't ask for better!!!!!! Thank you!!!!Bruce T.
The lady was very helpful.Alfred M.
The trailer looked good and was clean but we never opened the door all the way open . So when we got to our destination and opened the door all the way up and loaded it it would not close. We worked on it for about half hour in 90 degree weather . Finley we unloaded it and reloaded bought some tie down web-straps made a make shift cargo netEARL S.
The lady was exceptionally nice and helpful. The gentleman that helped me unhook the auto transporter was great as wellJennifer L.
Very nice and customer service friendly people. They made sure that I had everything that I needed and helped me hook up the trailer. Will be using them again in the future.THOMAS P.
The would be the first to admit that because someone was gone for 3 weeks they didn't know how to check me out. They never did a walk around before we left and we didn't find out that we should have gotten one until our destination. I did the pre-checkin and it still took me almost an hour to register.John V.
I'm more concerned with what you can do to improve my experience with U-Haul. I have used U-Haul many times and I would like a refund of the difference which would be somewhere in the neighborhood of 400 $. My phone number is 928-892-9441Yvonne J.
Le client n'a pas laissé de commentaire.Shibao W.
Was very nice I reserved on the wrong date, but very helpful, and was able to accommodate us.Clarissa G.
Nice and friendly. We love using U-HAUL..thank you. Wish you had a Discount promotionsamuel L.
Great and helpful staff. Effortlessly and quick return of equipment.michael G.
Had no problem dropping it off....ALLAN F.
Le client n'a pas laissé de commentaire.MYRIAM G.
Le client n'a pas laissé de commentaire.david R.
Le client n'a pas laissé de commentaire.vickie H.
Le client n'a pas laissé de commentaire.jeremey S.
Le client n'a pas laissé de commentaire.J. W.
Le client n'a pas laissé de commentaire.Lawerence G.
Le client n'a pas laissé de commentaire.Mike S.
Le client n'a pas laissé de commentaire.Renee L.
Le client n'a pas laissé de commentaire.JOHN H.
Le client n'a pas laissé de commentaire.ashley R.
Le client n'a pas laissé de commentaire.Jeremey S.
Le client n'a pas laissé de commentaire.JEREMEY S.
Le client n'a pas laissé de commentaire.Omar I.
Le client n'a pas laissé de commentaire.keith W.
Le client n'a pas laissé de commentaire.JERRY S.
Thelma in Milan was very helpful and full of information I like good effective, efficient people like this Thank you thelmatom N.
Le client n'a pas laissé de commentaire.STEPHEN N.
Le client n'a pas laissé de commentaire.BEVERLY C.
Le client n'a pas laissé de commentaire.CHRISTINE S.
Thelma the manager is great!!!Robert G.
Le client n'a pas laissé de commentaire.DEBORAH D.
Vey kind and helpfulGLENN B.
It was ok I guess I park the trailer in parking spot while it was closed but I call the lady the next morning to verify the trailer and it was all good and I was thankful.Sammie Y.
great serviceGERALD H.
Le client n'a pas laissé de commentaire.ROBERT C S.
Le client n'a pas laissé de commentaire.Wes H.
excellent serviceBernard D.
Le client n'a pas laissé de commentaire.PATRICIA W.
It irked me that the office had no 24hr drop off box and seemed to have nothing but voice mail available. I usually use Penske and now I know why. I'm a not so satisfied customer & will make sure friends / family know about Penske!SOPHIA B.
Le client n'a pas laissé de commentaire.KARLA B.
Le client n'a pas laissé de commentaire.ronald F.
Le client n'a pas laissé de commentaire.JAMES G.
Le client n'a pas laissé de commentaire.martin R.
Worst service I have ever had. I will never again use U-haul....erica P.
Le client n'a pas laissé de commentaire.Jesse F.
Le client n'a pas laissé de commentaire.Drew M.
Le client n'a pas laissé de commentaire.Victor L.
Thelma was very helpful in resolving a discrepancy between online validation versus dealer validation of set up. I really appreciate her taking the time to follow thru. The office could use some tidying up.Patricia B.
Your Representative at Milan was very helpful. She was one of the first U-Haul employers that was friendly and helpful after we had an accident with a U-Haul trailer and our car. She also confirmed that trailers and wind frequently can cause accidents. She was helpful in getting a truck for us so that we could finish our move to Nebraska.RALEENE H.
Le client n'a pas laissé de commentaire.ELMO P.
Person renting equipment could provide more instruction on equipment operation. I was not aware that fender on driver's side of car carrier could pivot out of the way.ANDY H.
Le client n'a pas laissé de commentaire.SHARON M.