Évaluations des clients Milan & Grants Self Storage

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Milan & Grants Self Storage

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Mickey B. le

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The person who checked out the truck to me asked if I could have it back in 24 hours. I did exactly that. Then, no one was there to accept the check in. After spending almost 30 minutes on the phone with U-Haul, I followed their directions. I was told not to use the mobile check-in procedure and to lock the key inside the truck. When I phoned the manager of the checkout location the next day, she scolded me for doing what U-Haul told me to do to check in the truck. Also, in a follow up phone call, I was told by U-Haul that the checkout location would be told to contact me to see about getting a refund for the second day I did not use the truck. NO ONE has contacted me and it has been three days. Too bad.....I have used U-Haul for years with no problems. However, I will never do business with this pickup location again. They don’t even have a drop box! Even one of the U-Haul reps I was on the phone with during the 30- minute call said ...”There has to be!” ...when I advised her there was not. I walked around the checkout location. There is no drop box!!! She (the U-Haul rep) acted like I was lying to her.

Bruce T. le

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Couldn't ask for better!!!!!! Thank you!!!!

Alfred M. le

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The lady was very helpful.

EARL S. le

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The trailer looked good and was clean but we never opened the door all the way open . So when we got to our destination and opened the door all the way up and loaded it it would not close. We worked on it for about half hour in 90 degree weather . Finley we unloaded it and reloaded bought some tie down web-straps made a make shift cargo net

Jennifer L. le

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The lady was exceptionally nice and helpful. The gentleman that helped me unhook the auto transporter was great as well

THOMAS P. le

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Very nice and customer service friendly people. They made sure that I had everything that I needed and helped me hook up the trailer. Will be using them again in the future.

John V. le

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The would be the first to admit that because someone was gone for 3 weeks they didn't know how to check me out. They never did a walk around before we left and we didn't find out that we should have gotten one until our destination. I did the pre-checkin and it still took me almost an hour to register.

Yvonne J. le

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I'm more concerned with what you can do to improve my experience with U-Haul. I have used U-Haul many times and I would like a refund of the difference which would be somewhere in the neighborhood of $400. My phone number is 928-892-9441

Shibao W. le

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Le client n'a pas laissé de commentaire.

Clarissa G. le

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Was very nice I reserved on the wrong date, but very helpful, and was able to accommodate us.

samuel L. le

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Nice and friendly. We love using U-HAUL..thank you. Wish you had a Discount promotion

michael G. le

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Great and helpful staff. Effortlessly and quick return of equipment.

ALLAN F. le

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Had no problem dropping it off....

MYRIAM G. le

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Le client n'a pas laissé de commentaire.

david R. le

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Le client n'a pas laissé de commentaire.

vickie H. le

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Le client n'a pas laissé de commentaire.

jeremey S. le

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Le client n'a pas laissé de commentaire.

J. W. le

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Le client n'a pas laissé de commentaire.

Lawerence G. le

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Le client n'a pas laissé de commentaire.

Mike S. le

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Le client n'a pas laissé de commentaire.