Customer Reviews for Mile High Propane
(Concessionnaire U-Haul dans le voisinage)

685 évaluations

3365 E US Hwy 50   Canon City, CO 81212

(719) 275-1723

Heures d'ouverture de l'établissement

  • Lun - ven : 8h am à 4h pm
  • Sam - dim : fermé
Heures d'ouverture spéciales
  • 9/5/2022: Fermé

Services dans cet établissement :

Pour nous contacter

(719) 275-1723

3365 E US Hwy 50
Canon City, CO 81212

Services dans cet établissement :

Heures d'ouverture de l'établissement

  • Lun - ven : 8h am à 4h pm
  • Sam - dim : fermé
Heures d'ouverture spéciales
  • 9/5/2022: Fermé
  • Retour client 24 heures

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher

Évaluation :
5

Keep up the good work

Dave A. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Patrick B. 
Évaluation :
5

Very friendly and helpful I was told I could get credit of 50 for not getting my truck in Ga on time

Ronald C. 
Évaluation :
4

She did a great job with scheduling.

RICHARD P. 
Évaluation :
4

Fix the 5 day bs

Joshua B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Dan S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ELIZABETH L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Gary C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Benjamin G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Delfin M. 
Évaluation :
5

Just make sire the equipment is clean. Also the door to the trailer I guess didn't seal very well as I had sand all over my things when I got to my destination.

COLE M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

KATHRYN MARIE G. 
Évaluation :
3

When someone rents a something for a day but brings it back an hour and a half later because they can't use it due to unforseen issues beyond their control, it might be a good idea to give at least a partial refund if not a full one.

Joe S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

EDWARD P. 
Évaluation :
5

Everything was excellent. No surprises. Employees were knowledge able and helpful. Everything was explained. Great experience once again. Thank you for asking.

Jayne C. 
Évaluation :
2

I did not receive the moving supplies that I reserved. I had no choice but to move my furniture without moving blankets.

Leann T. 
Évaluation :
3

Electric on trailer didn't work, was told to spray cleaner on connect plug, they were not helpful and I left and tried to fix it drove it 884 miles and turned it in and told agency to fix it as brake and turn didn't work ! My Jeep turn signal is now broken. Please make sure your brake and turn signals light works

Steven W. 
Évaluation :
4

The truck and location were fine. The overall experience thru uhaul, basically customer service was a nightmare. People were unhelpful and extremely rude.

Dawn S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

PATRICK R. 
Évaluation :
5

From the friendly, professional office staff to the hands on, no bull s. professional man who hooked up the auto transport to my truck these folks are helpful and accommodating. Very Excellent !

Doug T. 
Évaluation :
5

Great customer service!!

William T. 
Évaluation :
5

Courteous, helpful and professional.

Preston M. 
Évaluation :
1

I have never been treated in all my years of business with U-Haul and I have used your services many times. I was treated and felt absolutely like a criminal and my adult son felt the same way. I was informed by the agent, Randi Crompton, a young lady, that it was the of all U-Haul locations to treat their customers the way we were treated. Crompton said it was because U-Haul was experiencing a high amount of theft and all locations were forced to conduct business the way she did. We were photographed with her personal cell phone, my personal ID was photographed and captured on her personal cell phone and she insisted in calling both my cell phone number and my son's cell phone numbers to prove that we were not creating fraud with U-Haul and giving false information. Both my son and myself felt like we were being treated as criminals. I have since verified that Crompton's conduct with customers is not typical of other U-Haul location because I called and asked them. I will never do business with this U-Haul store again and I expect to have an answer from the corporate office regarding this disappointing customer service experience. I would advise other customers to steer clear of this location. Terrance. Colorado Springs, Colorado.

Lee B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MICHAEL Z. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

HENRY H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Michelle C. 
Évaluation :
5

The local service did a great job. However, I had reserved a 26' truck and was given a 20'. When I addressed the issue with customer support I was told someone had called earlier to let me know. The message I have recorded from Amanda makes no mention of the change. I had to rent the truck anyway because I was in a tough spot. The person, Linda, at customer support told me she would leave a message with the local pick up. They weren't even there because it was a weekend. This is not on ENXX gas this is on Uhaul and your system. Your customer support could use an overhaul as well. Won't be using uhaul in the future.

RANDY S. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

ROBERT W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Shannon L. 
Évaluation :
2

Customer service was good, but the man who hooked trailer to the truck, did not explain anything just hooked up trailer and walked away, when we loaded vehicle on trailer one tire on trailer was almost flat, tire had to be plugged due to a screw found in tire.

Evelyn H. 
Évaluation :
5

All I had to do was drive a way

RAYMOND M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Steven L. 
Évaluation :
5

The employees were very helpful, and great at getting me in and out quickly.

Scott O. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

BRUCE W. 
Évaluation :
3

Traffic does not seem to work well with customers, I was up graded by traffic and charged for larger trailer than I needed. I canceled and had to use a ramp trailer so I could stay in budget. Also trailer I was upgraded to wasn't returned on time causing us a major delay also making us have to use the ramp trailer.

DAVID WILMER S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

CONNIE G. 
Évaluation :
5

Edith is amazing!!

Jaqueline S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

rio E. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Shane O. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Arizona S. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

jake P. 
Évaluation :
3

We are just disappointed in general. If I were not a technology person, this process would have been horrible. Not everyone uses their phones for survival. Chuck does not use his for anything having that was required for this rental. It was very frustrating during a very troubling time for my family. It is not this location, it is UHaul in general. We hope to never have to do this again.

Chuck K. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Sherry P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Katherine F. 
Évaluation :
5

GREAT JOB!

JEFFREY G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Carolynn B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Bill T. 
Évaluation :
5

Office staff very nice and professional. Would highly recommend.

mike S. 
Évaluation :
5

Staff and lot were very good.

Jeff A. 
Évaluation :
5

Great location

Michael D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Steven S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Christopher L. 
Évaluation :
3

Have rental representatives available. This do it yourself checkout is not friendly.

Gail H. 
Évaluation :
5

Super helpful!

Angela B. 
Évaluation :
1

Uhaul changed my pick up location to Canyon City and did not tell me. This was 1,5 hours further away from the original pick up location. I hired a company to help load the trailer and they charged me $100 more because I was late. A phone call, email anything would of helped.

Christopher K. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

JEFFERY S. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

JEFFERY S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Deanna C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Morris S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jill R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Alex B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Dina A. 
Évaluation :
5

Customer service was superb! Thank you!!

Paul M. 
Évaluation :
1

I found it necessary to file a complaint due to the harrassment and ridicule I was subjected to by an employee?associate of this location. They also did not know what a barcode was and were quite unfamiliar with online check out. Did not do online checkin as your system does not recognize this location on Apple maps.

Michael R. 
Évaluation :
5

Do a video of the entire virtual reservation an pickup and return process.

Anthony M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jerry M. 
Évaluation :
1

Took me 2 hours to get my truck through the app, the truck was damaged beyond the pictures in the app, took forever to get my code for the key, never did get the pictures of the damage downloaded. Wasted 2 hours of my move time that day, only had the weekend to move, I have asked for a discount because of this, was told the location manager would call me back, have not heard from that person yet, terrible customer service, I would borrow a teailer beforw I would rent a Uhaul again. I would also expect to happen what Uhaul customer service said would happen also, for being a billion dollar company.

wayne I. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jeremy G. 
Évaluation :
3

Be a little more attentive to customers. Also the truck was extremely dirty. We had to drive an extra 50 miles to pick up the truck but no allowance was made for fuel for the 20 miles back to Fountain where we had originally re quested it be picked up.

Thomas R. 
Évaluation :
3

We drop the U-Haul off at 4 o'clock on Saturday. The offices were closed and we're not open all day Sunday either. Just seemed like it was awful early to have closed

Sue K. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Travis C. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Julio V. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kyle S. 
Évaluation :
2

I reserved a 26 ft truck ended up getting a 15 ft. Had to make extra trips and cost me more to pay the movers

Dean H. 
Évaluation :
2

Took 45 minutes to pick up the trailer because the Uhaul website wasn't working properly (not the dealers fault).

Michael O. 
Évaluation :
4

Your Customer Service is very good. Tina in your Colorado Springs U Box office is outstanding. Knows her stuff. I used Moving Help to load, can't know if enough pads were used until I unload which will not happen until mid December. Also I added two more U Boxes to initial order of 4, but the Moving Help Spine Savers crew packed only 4 boxes. Received a receipt for the delivery fee but the monthly insurance per box of $12 is still set for 6 boxes. I expect my CC to be credited $24. Merci.

Aundrea T. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Debbie T. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Lola H. 
Évaluation :
5

I recived a text two days before pickup that sent me to another agent. They had to phone and find where i needed to pick up. I have rented a 26 ft truck and 2 trailers to move. There has been a last minute change to get the truck and one trailer that is a out 80 miles out of my way. I dod have reservations that you changed. If service doesn't get better i will use someone else in the future.

Maria S. 
Évaluation :
4

Was guaranteed to be delivered 10-12 and ready for self delivery 10-14. We went in on 14th, they said not ready due to not being on a trailer, yet, and to come back next day. As we were leaving, we drove by them and they were indeed on a trailer.

Michelle G. 
Évaluation :
5

Great service

Nancy W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Michelle A S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Michael S. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

NEENA W. 
Évaluation :
3

both trailer doors had damage

terry R. 
Évaluation :
5

All good.

Chuck H. 
Évaluation :
4

Great service. Nice people.

James W. 
Évaluation :
5

The location was great....very accomidating... I called the 800 uhaul number and they made serious mistakes that cost me over 500 dollars.

cynthia B. 
Évaluation :
5

These folks were so welcoming and friendly, I felt like I'd known them for a while by the time we had finished our return process.

Sally R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Julia M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

NEENA W. 
Évaluation :
5

Very helpful professional staff

RAYMOND L. 
Évaluation :
5

I can't think of a single thing that needs improvement.

Terrance T. 
Évaluation :
1

When we set up the reservation in the office the day before the price was $309 and then when we went to pickup, somehow the cost jumped a hundred dollars. When we arrived at the drop off, they said it was a deposit and it will be returned. It was not. I would prefer honest price at the start as I would have chose against uhaul. We all have a budget to keep and dishonest price estimates - adjusting on the move day is awful to experience!

Brian N. 
Évaluation :
4

I use a debt card and was charged full price plus double for whatever reasons..... what an inconvenience! The uhaul truck was not clean and never did we get reimbursed for cleaning the previous peoples rental plus we cleaned our own. Uhsul is a great company and so were the people we went too. My biggest issue is the massive amount of money that was put on hold for a week! Plus having to clean some else's mess was not ok. Would i recomend uhaul.... of course but be careful with checking the truck and make sure u know before hand if your money will be on hold.

Brandy R. 
Évaluation :
5

The whole prices was easy! Location was perfect for us. And the adjustment to our original request was also very easy.

Margaret C. 
Évaluation :
5

Great Move. Great People

JOHN P. 
Évaluation :
5

even when the uhaul web site crashed and uhaul said they couldn't help her see found a way to maneuver around the problem very nice people to work with

Janice B. 
Évaluation :
5

Service was STELLAR!

dee J. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

KEVIN M. 
Évaluation :
4

Personnel amical.

Benjamin C.  |  Expérience générale 
Non les évaluations ont été soumises pour cet établissement.

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