Évaluations des clients Millennium Line X

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Millennium Line X

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William J. le

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Great Experience, thank you. Love the online registration....

Douglas O. le

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Le client n'a pas laissé de commentaire.

Brian M. le

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Le client n'a pas laissé de commentaire.

Terry M. le

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The truck was filthy. The cabin was not clean and the box wasn't cleaned from the past customer. There were a pair of old tennis shoes and lots of trash on the floor, as well as the last customer's furniture blankets. Also was given an appliance silly instead of a furniture dolly. Won't use uhaul for my next move. Horrible.

Bryan M. le

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Nothing really

charles H. le

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Again was treated very well. Lady there was exceptionally professional anticipating my needs,

Tommy H. le

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Because of Vickie at greenwood location it went smoothly-it still wasn’t scheduled to be returned there.

Zachary R. le

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Vicky in Indy did a tremendous job helping me through the process. I had never rented a U Haul before. Very helpful and a great personality. She should be commended!!

Chris L. le

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Le client n'a pas laissé de commentaire.

Michael W. le

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Le client n'a pas laissé de commentaire.

Glen C. le

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Le client n'a pas laissé de commentaire.

John B. le

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Le client n'a pas laissé de commentaire.

RACHEL Z. le

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Everything about this experience was great!!

Brian S. le

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Le client n'a pas laissé de commentaire.

Michelle S. le

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Le client n'a pas laissé de commentaire.

Samantha R. le

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This location's address was not properly showing up on google maps and the phone number provided by u-haul was not a functioning number for the business. This was frustrating because we wanted to drop off our rental early, but were unable to locate the business and because it was outside business hours, we couldn't call to ask for directions.

Jason C. le

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There was a note to put the lock in the drop box, but the drop box would only fit keys. Now Ill probably get charged $20 even though I turned in the lock at the drop off location.

Leslie F. le

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Le client n'a pas laissé de commentaire.

Levi E. le

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Great service!

Marshan T M. le

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Le client n'a pas laissé de commentaire.

Sharonda M. le

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I dropped the truck off didn't interact with staff, the location was closed

Mahmoodul I. le

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Available parking spaces were limited and 'squishy'; not okay for anything bigger than 10-feet trucks.

Lori A. le

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Le client n'a pas laissé de commentaire.

NATHAN S. le

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The only complaint I have is you need to give actual directions to your business,because gps will have you a couple of blocks away.

David H. le

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Le client n'a pas laissé de commentaire.

Kelvin W. le

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Add parking space.

NATHAN F. le

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Make sure that the side view mirrors are functional the passenger side view mirrors seemed like they were rusted in place

Tammy H. le

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Le client n'a pas laissé de commentaire.

GARY H. le

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Le client n'a pas laissé de commentaire.

Aleksander B. le

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Le client n'a pas laissé de commentaire.

Rhei D. le

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Check the U-Haul for cleanliness

RICHARD S. le

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Contact person was knowledgeable, friendly and made the process quick and easy.

Sheridan S. le

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Nothing! The young lady remembered me from the last time I was in there and she was friendly as always.

Gurbachan S. le

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Pay rent per day Then cents per mile On the top pay for gas And on the top charge any amount for cleaning ... If one have go through all that one mess his own vehicle

REED K. le

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The parking is to tight for easy access in and out.

David N. le

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Polite staff and easy, quick process

logan K. le

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Great location, will be coming back.

RICK F. le

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Truck was not checked real good I found a hole in the sidewall of the left rear outer tire. It should have been replaced be fore renting it out.

CHAD M. le

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Overall great experience. Went in to rent a 2 wheel car dolly but, the only "car dolly" they had available was a 4 wheel trailer. It worked flawlessly. Only issue I had which is really in no way related to the trailer, was it was just a tad too tall for the vehicle I was trying to move (low Honda Accord). Overall, the two employees overseeing the place were easy to deal with and personable and the equipment did exactly what it needed to with ease. Highly recommended.

Linette S. le

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Le client n'a pas laissé de commentaire.

Stephanie V. le

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Took forever to get receipts. Charges are still wrong. Truck was dirty. Service over the phone was horrible!

JOHN W. le

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Le client n'a pas laissé de commentaire.

Esteban B. le

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I dropped off the truck on time they had me waiting 20 minutes to check me out then they charged me a extra day supposedly I was 10 minutes late after had been waiting 20 minutes for them to check me out won't be renting from them or u haul anymore

mark B. le

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Le client n'a pas laissé de commentaire.

Randy C. le

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Back of truck had oil all over the floor, Cab was Dirty!

JOHN D. le

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Le client n'a pas laissé de commentaire.

Gretchen S. le

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Le client n'a pas laissé de commentaire.

Richard C. le

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Le client n'a pas laissé de commentaire.

Alexandra S. le

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Le client n'a pas laissé de commentaire.

Hannah W. le

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Both pick up and drop off sites were great and helpful. It was the actual corporate U-haul company that I had an awful experience with. They changed our pick up location and day several times and then tried to charge us more for "choosing a holiday" when they were the ones who moved it to that date, not us. I will make every effort to avoid using this company again.

Mark P. le

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The truck was dirty. Poor attitude by “the boss” towards customers and his staff. I would never go there for any reason again.

julie M. le

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The 2-wheel dolly I requested over a week prior to pick-up was not available.

steve H. le

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The woman at the desk was especially nice.

Nicole V. le

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Le client n'a pas laissé de commentaire.

Randall H. le

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Le client n'a pas laissé de commentaire.

Jessica H. le

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Dropped off van when store was closed. Very convenient drop off process online

Julie V. le

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Le client n'a pas laissé de commentaire.

Cathy M. le

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Le client n'a pas laissé de commentaire.

John K. le

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No improvement need. Staff was fast and rental truck was clean, full of fuel, and ready to go in a matter of minutes. Evenlyn and Dan Watkins were excellent. I would reccomend this U-Haul to anyonewho fast fast friendly service.

William M. le

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Very helpful in connecting the trailer.

Anthony V. le

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Le client n'a pas laissé de commentaire.

David B. le

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When a customer reserved a trailer in the past the trailer would be delivered to the choice location. I gave 3 days notice so I wouldn't have to drive the extra 19 miles. I blame this on U-haul Corporate not treating customers first. The pick up dealer should have scheduled the drop-off location instead of saying they couldn't find it in their computer.

Barbara G. le

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Still waiting to hear from uhaul about refunding the towing insurance charge of $40.

Kathleen R. le

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Everything was great .. thank you ..

WILLIAM S. le

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Staff were super nice. BUT They dont do initial hook up of trailer. This is a problem for anyone that cant lift the tongue. Drop off was a problem because lot was full and had to leave trailer on steep incline. Nothing around to use as wheel chock. Dangerous disconnection....

Keirstyn W. le

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Office would not answer their phone and did not return my voicemail.

Dave S. le

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Le client n'a pas laissé de commentaire.

Arnold F. le

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Good service

Joshua W. le

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Le client n'a pas laissé de commentaire.

Deandrea S. le

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Le client n'a pas laissé de commentaire.

Jack S. le

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Excellent service. Simple process. I will return.

Alexander H. le

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The woman working was very helpful! She helped make sure we were paying the fairest price and did an amazing job explaining things to us! She was very nice, and the overall service could not have been better!

lazetta O. le

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After hours drop off

le

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Le client n'a pas laissé de commentaire.

Gregory S. le

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Le client n'a pas laissé de commentaire.

Sydney M. le

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Just be more friendly. The woman who assisted me was just very pushy and seemed to care less. Then I returned it and she argued with me over the gas it was quite frustrating.

Frank C. le

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Le client n'a pas laissé de commentaire.

tom N. le

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Customer service rep was extremely nice and very helpful

Ron D. le

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Le client n'a pas laissé de commentaire.

Patrick B. le

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Le client n'a pas laissé de commentaire.

Alex J. le

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Offer assistance for hooking up Car to tow dolly.

Bruce N. le

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Had problem with mileage being off. Called because I knew there had to be a problem as I traveled only maybe 20 miles out side of direct from pickup to drop off. being a jerk with the persons from customer support they credit the amount. This was correct as I could not have gone over the mileage. I should of check beginning and ending mileage but have never check before and had never had a problem. Usual problem is equipment is not available at location to pick up. This time unusual the truck was available at pickup location.

Robert R. le

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Le client n'a pas laissé de commentaire.

Joshua K. le

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Le client n'a pas laissé de commentaire.

Cidnee T. le

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Le client n'a pas laissé de commentaire.

sean W. le

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Very help and polite.

joseph S. le

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closed when turning in

JOE C. le

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Le client n'a pas laissé de commentaire.

BRANDON W. le

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Le client n'a pas laissé de commentaire.

Daylon W. le

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Le client n'a pas laissé de commentaire.

karen C. le

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Le client n'a pas laissé de commentaire.

Melissa B. le

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My fiance picked up the truck and the guy told her to drop it off at any location. We ended up being charged a one way fee when it would have saved us a ton of money to drop it off back at this location, which would have been no problem. He just had her sign and gave her the key and told her to find the truck. A $19.99 uhaul turned into over $135 when it should have been $50. Very dissatisfied.

hope T. le

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Le client n'a pas laissé de commentaire.

STEVE A W. le

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Le client n'a pas laissé de commentaire.

Dan R. le

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The only problem was previous driver smoked in the inside smelled like smoke not a smoker at a 1200 mile ride in it

Christopher C. le

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Dropped off truck after hours

jacob E. le

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Le client n'a pas laissé de commentaire.

BIJAYA T. le

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Le client n'a pas laissé de commentaire.

Julie A. le

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I returned the truck early and instead of letting me know there was a problem, I was just charged without any consideration. The stone in the truck was already there.

Carolyn R. le

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They didn't walk me to the truck and make sure all of the equipment I rented was there.

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