I rented a 10' truck and used it for less than 3 hours and I look at my receipt it says I had it for two days. I put 60 miles and on the receipt it says 67. I was charged 200 $dollars for something I should have paid 60 $for! It was charged to my card and that was money I had put aside to get my car fixed. I am a single mother of 3 active duty military now I was to worry about putting money elsewhere to get to work because of someone else's mistake. I am not pleased at all.CHIKERE Z.
Customer Reviews for Miller Mart
(Concessionnaire U-Haul dans le voisinage)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Maybe I should have called the day before, but my reservation was for a 9:00 pickup. The person there was not clear on the process. She was able to quickly call and verify my pickup. The truck had the remnants of a meal in the cab and the cargo area was not swept out. Based on my other pickups, I was expecting a checkout and some paperwork to sign. I can't complain too much about "here's the key" and I'm on my way. My expectation for picking up the truck was different than what occurred. I expected some type of checkout beyond just giving me the key, but I was OK with that. I did expect that the truck would have been at least swept out and the trash removed. It was more of an annoyance, but I expected a little better. My overall experience was OK. I got the vehicle fairly quickly, after getting the telephone OK. I was able to quickly orient myself with the truck and get on my way.Wiley A.
The service was not bad, however when I reviewed the contract when returning the uhual I advised the cashier that I did not agree to the additional 14 for the safe move he advised me not to worry about it and it wouldn't be charged. I just reviewed the receipt and wanted to know what happened? Will I get a refund of the 14 and why was I advised I would not get charged?JOELENE G.
Awful pickup experience, person not knowledgeable about how to rent truck took over 45 minutes and I had to talk to customer service myselfDenisse O.
The customer service was poor.MICHAELROBERT M.
Hard to see and location was dirtyShelia R.