Customer Reviews for Millers Auto Center
(U-Haul Neighborhood Dealer)

1 634 évaluations

11702 Midlothian Trnpk   Midlothian, VA 23113
(Beside Landrover dealership)

(804) 893-8088

Heures d’ouverture

  • Mon: 9 am–12 pm
  • Tue-Sat: 9 am–2 pm
  • Sun: Closed

Services dans cet établissement :

Pour nous contacter

(804) 893-8088

11702 Midlothian Trnpk
Midlothian, VA 23113
(Beside Landrover dealership)

Services dans cet établissement :

Heures d’ouverture

  • Mon: 9 am–12 pm
  • Tue-Sat: 9 am–2 pm
  • Sun: Closed
Aucune photo disponible
  • Retour client 24 heures

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

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Évaluation :
5

Le client n'a pas laissé de commentaire.

Michael M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Patrick K. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Joseph R. 
Évaluation :
5

Mr Miller is a awesome gentleman.

Robert M. 
Évaluation :
5

Millers Uhaul is the best. Mr Miller and his wife work hard to help you find the right equipment for the job.

David R. 
Évaluation :
5

Everything was excellent, the people helped me a lot, and they was very kind

RAFAELALEXANDER F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Terrance B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Mitchell P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

tim W. 
Évaluation :
3

The lot had no lightning at all. I picked up the truck in the dark, and it was very difficult to locate the truck number. Most of the trucks were backed into spaces, so the ID numbers were not visible, as they were backed up basically into tres and brush.

ALLYSON F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DAVIDSCOTT F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Earl M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kevin C. 
Évaluation :
4

Was able to pick the trailer up early. Minimal wait upon arrival. Plan to use this location again.

Wendell D. 
Évaluation :
4

Using the App for drop off worked well

James S. 
Évaluation :
3

Personnel was very helpful as much as they could be but again, your on line app process is NOT easy. She was even having problems on her phone assisting me.

Kim A. 
Évaluation :
5

A pleasant experience. I will most definitely use this service again, specifically because of the people at this location.

VICTOR R. 
Évaluation :
5

There seems to be a change in that you can't drop off at just any U-Haul location . I dropped off at Millers Auto as I have before to find out now that I cannot for convenience. After multiple calls U-Haul did authorize the drop there. The app didn't make it easier , I needed to talk to a person . In the end it was all taken care of and I will drive a lot further out of my way to avoid future issues with the drop off even though there are multiple dealers near me with U-Haul rentals.

stephen P. 
Évaluation :
5

Please make sure the gas use is accurate. I only put 23 miles on the van but had to enter 3,5 gallons of gas to make it full.

Christin W. 
Évaluation :
5

Truck was immaculate outside and inside! All lights, accessories, etc. functioned fine and the unit drove smoothly at all speeds on a 700-mile trip. Excellent rental experience!

RICHARD M. 
Évaluation :
5

Great place to rent from!!

Brian S. 
Évaluation :
1

Le client n'a pas laissé de commentaire.

Thab P. 
Évaluation :
5

Treated me with excellent care even after having an issue returning the truck on time. Definitely recommend and will use this location if I need a U-Haul again.

Margaret M. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Gerald K. 
Évaluation :
5

I cannot speak highly enough about my experience with Randy Miller and his wife at Miller's Auto Center in Midlothian, Virginia. Most definitely, if I have to rent a truck in Chesterfield County, I will make sure I choose to pick up / drop off at Miller's Auto Center. Randy talked with me before I made the rental (from New York) and told me how to request an alternate return location. And, then, he and his wife spent over 30 minutes on the phone with the U-Haul corporate traffic department to get them to allow me to return the truck at the location that I should have been able to request online (bad mark for your interface there, U-Haul) without being charged extra for that "privilege" (another bad mark there, U-Haul). Please make some improvements to the online interface to make it easier for customers to rent and return vehicles.

Robert P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Shavis C. 
Évaluation :
5

Thanks so much for your kind and good help! Next time I need a truck, I'll be back.

Donna D. 
Évaluation :
5

Great guy to do business with-go Steelers!

helene M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Sylvia B. 
Évaluation :
5

Everyone was very Friendly and Nice

Carolyn N. 
Évaluation :
5

these guys are awesome. I have used them several times and they are just great every time.

Steve S. 
Évaluation :
5

Wonderful staff!! Thanks!!

Alan P. 
Évaluation :
1

Le client n'a pas laissé de commentaire.

joeseph R. 
Évaluation :
4

Get more Uhaul locations that provide the level of customer service that this one provided me with top-notch.

RONOTTA K. 
Évaluation :
5

Excellent mobile process. Very easy to use.

Michael K. 
Évaluation :
5

Very friendly and helpful. Checking and out was very quick.

Henry D. 
Évaluation :
5

Thank You For The Great Customer Service

Ingrid C. 
Évaluation :
5

Great convenient location, friendly service! Definitely recommend!

Barry D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Craig H. 
Évaluation :
5

No improvement needed. RANDY MILLER IS One awesome Dude!

Carolyn N. 
Évaluation :
5

The vehicle was old, had 135 000 miles on odometer, front end wobbled terribly above 45 mph, and bounced across the road requiring constant concentration driving it. The driver's seat was partially held together by duct tape! It was split wide open in several places. It was very uncomfortable, to say the least . This truck should never have been rented.

Paul S. 
Évaluation :
4

Fix AC in the truck

Stephen E. 
Évaluation :
5

The MILLER'S are GREAT people to work with. Love them

JOHN P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

John F. 
Évaluation :
5

Mr. Miller was helpful and very personable. We will utilize his U-Haul location in the future

ANITAYVETTE P. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Casey B. 
Évaluation :
5

Other than being told someone would be there at 8am, which they were not, I had a great experience. The operator who told me it would be open did not know the location's operating hours so not the location's fault. The folks there were so nice, it would be hard to be upset with the situation.

JOSEPH B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Cheryl F. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Teresa B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Cliff B. 
Évaluation :
5

When I started to take pictures to prove the cleanup process was done it. It was not uploading photos and kicked me off. But it was been clean.

paul G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

kenny G. 
Évaluation :
4

The staff at this location were very nice, friendly, and helpful, and the service was great. The vehicle was in good condition upon receipt.

Kandra N. 
Évaluation :
5

All good

Lynden W. 
Évaluation :
5

Unfortunately the AC was not working properly and the vents were not blowing. I wasn't traveling far but the next customer will be hot in there. Other than that everyone I dealt with was Awesome especially the owner of Millers!

David L. 
Évaluation :
3

The truck i reserved was not available. No one called, emailed or texted that truck was unavailable. I arrived on time for my reservation and was basically told 'sorry, nothing I can do.' I asked about the two trucks outside and was told those are for customers. I said i was a customer, too. Unfortunately I had to get ugly to get the truck. But when you get awful customer service then I become an awful customer. I finally got a truck, but I had to speak to someone over the phone for some reason and had to answer all the questions I had already answered when I originally reserved the truck. Truck had some minor trash in back and the check engine light stayed on the entire time. The engine revved everytime I applied the brakes. But it was a truck and I got my move done.

Tracey M. 
Évaluation :
5

they do a great job

Steve S. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Brett H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

hae P. 
Évaluation :
5

Very FRIENDLY NICE PEOPLE. AC AND RADIO WAS GREAT

Shirley M. 
Évaluation :
4

The gentleman running this location was great to deal with, polite and respectful, and helped with everything I needed. No need to improve this location.

Robert R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

kenny G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MICHAEL B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

stephen P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

William B. 
Évaluation :
5

Super friendly and helpful!

Robert C. 
Évaluation :
5

Top notch customer service and you can tell the work atmosphere is great as the team works well together, appear to be happy and very helpful!

Stuart D. 
Évaluation :
5

friendly and helpful, hooked up the trailer and gave good instruction. thank you!

Travis M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Charles B. 
Évaluation :
5

Very helpful, friendly and efficient. Will use them again.

Brian T. 
Évaluation :
5

U-Haul should consider allowing customer to reserve trailer for more than one day without having a notice that a representative would call to confirm. Location took care of the issue.

Gary W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

kenny G. 
Évaluation :
5

I have received exceptional service as always from Mr. Miller.

JAMES D. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

JARED D. 
Évaluation :
5

Extremely friendly and very helpful. A pleasure doing business…

Jason H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Christopher W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

KYLE ALEXANDER R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kevin C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kei L. 
Évaluation :
3

Vehicle was filthy! Just got a charge for addl 2 gallons of gas. I drove the vehicle (a pickup truck) 35 miles and put 3 gallons of gas in the tank. It's impossible that a Chevrolet pickup gets only 7 miles to the gallon! I have an RV with a Ford V10 and I get 20.5. Just another way to suck money out of your customers. Interesting that I refused addl insurance that agent was trying to push on me for $10 and end up with a $7,5 gas charge to put in the agents pocket. Wonder how many customers he screwing over??

Daniel N. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Lona M. 
Évaluation :
5

Mr. Miller and his staff are fantastic. They do business the old school way pleasing his customers and greeting them with a smile and a handshake. He really goes the extra mile. I will always goto Millers Auto to rent my uhauls or get my truck detailed

Keith E. 
Évaluation :
5

The owner was so friendly and helpful and accomodating! Fortement recommandé!

Natalie P. 
Évaluation :
5

Staff was knowlegable,and friendly

Frank C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Justin P. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Tammy J. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Michael S. 
Évaluation :
5

Service and support were excellent.

David R. 
Évaluation :
5

Mr. Miller and his staff the BEST! AtAtAtAtAtAtAtAtAt!!!!!

john P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Richard K. 
Évaluation :
5

Everything about the process was easy to understand and complete. The 24/7 Truck share with online checkin and checkout is the way to go. Seamless

Deanne B. 
Évaluation :
5

The people were very friendly and easy to deal with. The whole process was simple. Would definitely come back to these folks.

Derle D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Warren S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Bryan F. 
Évaluation :
4

It went smoothly. Nothing needed.

Gregory G. 
Évaluation :
5

Miller's is an incredible place.

Rob L. 
Évaluation :
5

Very helpful. I visited them before I rented so I could get advice about the size vehicle I needed. Very nice folks!

Alexander M. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Rodger C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Emily S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

kenny G. 
Non les évaluations ont été soumises pour cet établissement.

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