Le client n'a pas laissé de commentaire.BENEATHA D.
Customer Reviews for Millers Auto Center
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Midlothian, VA 23113
(Beside Landrover dealership)
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - sam : 9h am à 2h pm
- Dim : fermé
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Not charge me over 900 for a rental and charge my card three different timesJohn R.
Le client n'a pas laissé de commentaire.RONALD G.
Le client n'a pas laissé de commentaire.Mickey M.
Le client n'a pas laissé de commentaire.ADNAN K.
Better integrate website, local logistics operators. When I log into uhaul under my account, there weren't any reservations. Only by clicking the links in my email was I able to access my reservation.Joel M.
The staff was very friendly and courteous. I felt like I knew them personally.Carrie M.
I did a mobile app drop off and did not interact with anyoneEmerson S.
It's been a great experience with this U-haul location. Nice ,professional and prompt.Rick B.
Great customer service!Nathan W.
Unsatisfactory service. I had a reservation and it was not honored. I was simply told that a representative called me the morning of and left a voice mail. Well I never had a phone call nor a voicemail. I was told they had no trucks left and I would have to go to a different location. Needless to say, it was a waste of my time, I cost me double the price and it was double the distance.Jonhatan C.
The staff at Millers Auto Center were welcoming, friendly, and helpful!Lee A.
Hard to find the front door od the locationJoseph R.
Le client n'a pas laissé de commentaire.Brittany C.
Le client n'a pas laissé de commentaire.Bob H.
Always a great experience. Very helpful and flexible. My place to go!!Robert K.
Excellent service, great location and the employees were awesome!Mary B.
Truck was filthy and they even called the cops on me. The guy Aaron that works for you all as an arrogant bastardStephen M.
Miller's Auto Center was excellent!! Would recommend their courteous and professional staff to anyone.Nancy O.
Update the open/close times. I had a pickup that was scheduled for an out of operational hours and my camera was not working properly.Michael J.
Le client n'a pas laissé de commentaire.BART C.
Not sure why i had To talk to a Uhaul rep on the phone when i arrived to pick up- when i had Already registered onlineVicki D.
Le client n'a pas laissé de commentaire.william P.
The inside of the windshield was very streaky. It was difficult to see in the evening and when the sun was shining. Other than that, which is an easy fix, I was very happy with everything.Sally P.
Did not have the truck we requested although we called 2-3 times per week before flying out to the location to pick up the truck. Were told we would receive a new 26 foot truck - instead they got one of out the retired lot - 150+ miles with poor shocks, no plug in for phone, the seatbelts had been cut. Tried to call every number possible to try to arrange for another truck - no one answered. Drive 9 hours in pouring rain with no seatbelt. I demand a full refundSteven D.
Le client n'a pas laissé de commentaire.Diane G.
Randy Miller runs a great U haul location and would recommend him to my friendsWilliam S.
The staff were personable and friendly. Felt like I'd known them for years.LaPortia O.
Mr. Miller & his staff went above and beyond for me. Friendly, kind, really helped so much. We were so grateful.Michele S.
Le client n'a pas laissé de commentaire.Douglas R.
Le client n'a pas laissé de commentaire.Larry J.
Le client n'a pas laissé de commentaire.Brian F.
Great customer service!James W.
I'll try to rent from Miller's when ever I need a U HaulMichael S.
Nothing to report here. It was a parking lot where I dropped off the truck. I did the online return because otherwise you get charged 20 $for dropping off after hours and some having to, wait for it, do their job and check the equipment for the next customer. Overall, I'd recommend that people get a caravan of camel to move their stuff.Fredrick B.
Employee was very nice and friendly. Vehicle was full of gas and in excellent condition.Michael W.
Not much.. great service! Polite and helpful folks work there.Oneal W.
Le client n'a pas laissé de commentaire.Christopher D.
Great Service!Shana C.
Le client n'a pas laissé de commentaire.Christopher B.
Le client n'a pas laissé de commentaire.Willie M.
Le client n'a pas laissé de commentaire.David M.
Le client n'a pas laissé de commentaire.Glenn S.
Excellent customer service. Very friendly and helpful.Mary K.
Le client n'a pas laissé de commentaire.Russell W.
I have rented from Millers Auto Center several times and they have always been welcoming and professional. Only negative comment would be in the U-Haul web platform itself. It has been slow or down on more then one occasion. A regional manger called with 4 people in line at Millers to say the system was having trouble nation wide.Charles P.
Le client n'a pas laissé de commentaire.Joseph P.
Le client n'a pas laissé de commentaire.Leon F.
Le client n'a pas laissé de commentaire.SUZANNEMALEA H.
Due to time constraints with my schedule I was forced to drop off the truck at night while the location was closed. Thus don't know much about the location. Also thus didn't get a chance to address the credit for mileage and thus that matter was left unaddressed.PETERSHAWN R.
Miller's was a very nice experience. I would definitely use them againKeith L.
Le client n'a pas laissé de commentaire.Arcille G.
Uhaul system down so took forever to rent. Back of truck had a lot of trash in it. Truck dirtyScott A.
Excellent service à la clientèle.Maurice D.
Friendly and reliable rental equipmentWilliam S.
Le client n'a pas laissé de commentaire.Jonathan D.
Everyone was friendly and helpful. Thank you.Brandy T.
Excellent service they helped us out with our rental one of the kindest people I've ever met thank you Randy MillerPatrick L.
My first time at Millers, very happy with the vehicle and service. Will come back and recommend!Shane S.
The staff and owner of this location provided excellent customer service. They were very personable, accommodating, and...funny! This was a very pleasant, enjoyable experience for me, and I would absolutely employ their services again!Robert D.
Le client n'a pas laissé de commentaire.Bruce A.
Le client n'a pas laissé de commentaire.Dennis S.
Locations was fine, vehicle rented through uhaul.com was not at location. Luckily someone did not show up for reservation and did get another truck, but no other trucks available.Michael F.
Le client n'a pas laissé de commentaire.Thomas S.
Le client n'a pas laissé de commentaire.Tom D.
Fix the 24/7 pickup software. It is broken and does not work as you intend.Desmond W.
Very simple drop offBrandon S.
Great friendly people. Very accommodating. Equipment was in great shape and clean.George N.
Le client n'a pas laissé de commentaire.Shari R.
The 24-7 process is pretty cool and very conveinantJerry B.
The truck was dirty and the engine light was on the whole drive. We had to stop 4times to check it. I tried to call but only got message after message. My rate was wrong as far as the total and I feel I should have been compensated because it took so long to get moved because of the truck not working properly and had to make so many stops I did not put the gas in it because I was worried I would get stuck again on highway. Check out was not working and the guy said he would take care of it. I felt very uneasy about that because I never got paperwork when I left or returned.Dawn R.
Le client n'a pas laissé de commentaire.Richard R.
I could never get anyone to answer a phone or talk to them to confirm my reservation. They were closed when we dropped off the u-haul even though the hours showed it as open.Phillip T.
Le client n'a pas laissé de commentaire.Jawana C.
The app experience is horrible. The app takes too long and crashes all the time. The truck worked really well but the app is trash.Khary S.
I love using Miller's because the equipment is always ready and the staff is very friendly. Great team!Chuck C.
The online only experience was very frustrating with the app crashing several times with no indication if I had completed the process. I didn't know until I got a message from my bank saying money had been taken out of my account. Truck was fine and the place I rented from was wonderful, letting me hold onto the truck for a couple of extra hours. Just the online experience was frustrating and I will use in person next time.Barrett J.
Vehicle was dirty prior to rental and I was charged a cleaning fee after I returned it and the representative laughed about it. Overcharged for mileage I didn't driveForrest B.
Le client n'a pas laissé de commentaire.Gerald H.
Le client n'a pas laissé de commentaire.IVAN C.
Le client n'a pas laissé de commentaire.Edgardo A.
Le client n'a pas laissé de commentaire.Debbie W.
Mr. Miller is an awesome person! Went out of his way to make sure the customer before me had the equipment back to him on time so that I was able to pick it up with my tight schedule. 5 Stars all the way!!!Jeremy S.
Le client n'a pas laissé de commentaire.Nathan J.
Very good experience!EDWARD H.
Mr. Miller is awesome! I have gone back to his location to rent or return 3 times. He is a kind and customer focused person.Christian G.
Le client n'a pas laissé de commentaire.Mark G.
Van had dirt and leaves in bed, dog hair on the passenger seat and a used water bottle and PPE mask in the door pocket. Had to clean it before we could load it.Thomas P.
Le client n'a pas laissé de commentaire.KYLEJACOB W.
Nothing. Continue your Great customer service! JDJAMES D.
Le client n'a pas laissé de commentaire.IVAN C.
I originally scheduled this pick-up at a location that offered a Sunday option. On Saturday morning I received a call from the Richmond Central dispatch saying that the trailer that I reserved was not available at that location and could I pick it up at Millers which was closer to my location. After agreeing to this I received a call from Millers say that they were not open on Sunday so I changed the pickup to Monday morning. This interfered with my being onsite when the Moving Company was loading up the rest of my household. This was not Millers fault.Theodore B.
Very good experience. I can't think of anything to improve.Thomas G.
The mobile check in app was really cool, but having to verify things at the time of pick up was kind of stressful. Wish it was handled beforehandCody S.
Le client n'a pas laissé de commentaire.george W.
Please remove the 14$ charge for the furniture dolly that I never receivedPhillip B.
Nothing. Everything was impressive from start to finish. They deserve more than 5 stars.Elizabeth R.
My new go to uhaul dealer They were greatVincent L.
The truck itself had a lot of areas of damage on the outside, the inside was very dirty and literally mud on the floor. I was trying to do online check-in but I had to get the keys from inside at which point they checked me out but I never received paperwork for the rental or entered pics/gas/mileage/etc. When I returned the truck, after adding 11 gal of fuel, they said it started with 7/8 of a tank. I went 28 miles, filled it up from 1/2 to 3/4 because I didn't notice how much fuel I started with. With needing extra fuel per their log this would've meant that I used 3/8 of tank and approx 16 gal of fuel resulting in 1,75 miles per gal. This has to be impossible.Brent D.
Le client n'a pas laissé de commentaire.RICHARD M.