Better signage needed as to: 1. They're the uhaul place and 2. Where the after hours drop box isTHOMAS S.
Customer Reviews for Mills Automotive
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Whitewater, WI 53190
(Hwy 12 & 59)
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - ven : 8h am à 4h pm
- Sam : 8h am à 12h pm
- Dim : fermé
- Inspection gratuite du remorquage
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Le client n'a pas laissé de commentaire.Christopher W.
You gave me a truck with no gas, then charged me to fill it when I brought it back the same way.Jeffrey W.
Le client n'a pas laissé de commentaire.Angela J.
Very helpful service.Gerald K.
Le client n'a pas laissé de commentaire.Joseph H.
Le client n'a pas laissé de commentaire.Michael S.
Wear masks in a small enclosed office space during a pandemic.Roger F.
Le client n'a pas laissé de commentaire.Allen A.
Le client n'a pas laissé de commentaire.Nicholas P.
Le client n'a pas laissé de commentaire.Mathew G.
Equipment not available at scheduled pickup time. Customer before us didn't know there was a time to return it.Steven M.
Le client n'a pas laissé de commentaire.Richard B.
Le client n'a pas laissé de commentaire.Sheri H.
I had no issue with the pick up location, the person who helped me there was very nice and pleasant to deal with. The truck itself however was simply awful, loud, no cruise control, difficult to handle. By far this truck was the worst piece of Uhaul equipment that I have ever rented.Matthew L.
Le client n'a pas laissé de commentaire.Sarah M.
Le client n'a pas laissé de commentaire.Scott H.
Le client n'a pas laissé de commentaire.THOMAS S.
Le client n'a pas laissé de commentaire.Allen A.
Le client n'a pas laissé de commentaire.Eliott E.
Le client n'a pas laissé de commentaire.John B.
Excellent service great prices,,thanksEduardo R.
Excellent customer service! They went above and beyond to get us this trailer for my move.John S.
Easy location within WW, right across from a gas station to fill up before bringing back. Dependable location.Kamm G.
Very helpful and professional.John Z.
Le client n'a pas laissé de commentaire.MICHAEL K.
The instructions were clear and easy to follow. This was my first time using the 24/7 truck share and I had no issues at all. Would highly recommend to anyone that asks about it.Alexis L.
Very good experienceRichard B.
Le client n'a pas laissé de commentaire.Judy S.
Le client n'a pas laissé de commentaire.Ernesto P.
Maybe double check the location settings when it comes to pick up drop off location other than that very good. People at mills shop were very helpful in speeding up the processZosia T.
Nice peopleLESLIE M.
Mills was fantastic the lady behind the desk went above and beyond where UHaul fell extremely short not only on serving the customer but overall customer relations if not for the employee at Mills we would have completely missed our move in time so thank you to her and shame on you UHaul for putting profits before your customersDebra T.
I had my pickup site chosen 6 weeks prior. You changed it to an hour away 2 hours before I was supposed to pick it up. I won't ever use Uhaul Again and I will be telling everyone I know how shitty of a company you are. It took me 45 min to talk to an actual person and then I was hung up on twice.Steffany L.
Keep doing what you do.samantha was awesome in helping us.Mark B.
They always go above and beyond for the customer!Sonya N.
We did not have contact due to after hours drop off that went very smoothly.Judi W.
Le client n'a pas laissé de commentaire.Tyler E.
Le client n'a pas laissé de commentaire.Terri D.
We were told our pick up location was moved 45 minutes away from where we originally rented the day before the rental. Although there's a statewide mask mandate the owner didn't where one. She did come in early on a normally closed day to handle all the rentals.Andrew A.
I can't think of anything they could have done better.Michael G.
Le client n'a pas laissé de commentaire.Jason L.
Le client n'a pas laissé de commentaire.Jonathon K.
Nice peopleWilliam M.
Le client n'a pas laissé de commentaire.MICHAEL B.
He was okay, place was okay nothing special.Helena H.
Le client n'a pas laissé de commentaire.PETER C.
Le client n'a pas laissé de commentaire.Todd G.
I'm calling againJuliane T.
Le client n'a pas laissé de commentaire.Jerald C.
Le client n'a pas laissé de commentaire.Alexis A.
Le client n'a pas laissé de commentaire.FRANK C.
Le client n'a pas laissé de commentaire.Jada L.
Le client n'a pas laissé de commentaire.Alma Delia A.
There was enough room to back up the trailer. Having more obvious parking spots or lights may be helpful for night drop-offs.Sara G.
Le client n'a pas laissé de commentaire.Douglas G.
I'd say it was a pretty good experience overall.. Samantha pointed out our faulty light system and we got it up to par .. she was very accommodating to my needs .. I would recommend this site to anyone wanting dependable reliable equipment..Samuel Z.
Le client n'a pas laissé de commentaire.Maxwell D.
Le client n'a pas laissé de commentaire.Jordan M.
Le client n'a pas laissé de commentaire.Sonya N.
Just keep being you, I appreciated meeting you both!Christopher W.
Le client n'a pas laissé de commentaire.Corey K.
Le client n'a pas laissé de commentaire.jeffery B.
It was a fast and smooth transaction. Helpful and friendly people. Equipment was in great condition. You just can't ask for more than that.Steven G.
Really nothing needs to be improved for the next customer at Mills Automotive. Their office is clean, their staff is efficient, professional, polite, & personable also. I've rented from them before & appreciate they have a variety of trucks & trailers on hand. Thanks. I recommend Mills Automotive U-Haul Service to others to tryLAWRENCE B.
Le client n'a pas laissé de commentaire.steve A.
Le client n'a pas laissé de commentaire.Cindy M.
Le client n'a pas laissé de commentaire.Aubrey H.
I left a couple of overlooked wrapped furniture glass shelves in the back of the truck by accident. Sâ€"â€" at Mills Automotive called to tell me, kept them safe, and returned them to me. Service above and beyond expectations!Sonya N.
I dropped off the u-Haul after hours and tried to check the truck in on-line. My location could not be found and spent 45 minutes on the phone with U-Haul being on-hold and transferred between three customer service agents. Finally, Isiah (from the Purchasing Department) said all I had to do was turn the keys into the drop-slot. It was a rough time trying to get the truck returned.Thomas W.
Staff was rude, in fact I was told to just leave by some old guy sitting at the service counter. Not one of the 6 employees I observed wore a mask. I approached the lock box for key delivery and was advised to come in and then was asked for my DL and CC which I stated was previously submitted online to avoid direct contact. One of the shop mechanics told me I wasn't the only one suffering when I restated I did not want to step in for key delivery. I responded by professionally stating that I was wearing a mask for their safety, not mine. Flat out rude! Had I not needed to move my daughter that day I would have went to Penske and paid the extra 50 $bucks. Because I'm laid off, cash is tight, hence I had no choice but to follow their request. Seriously, no BS here. It was embarrassing for me to see business associates behave so poorly, and with a complete lack of regard for U-Haul policy and delivery agreement, as well as Wisconsin law as it related to Covid-19 at the date of delivery.Michael O.
Friendly helpful personnelHolly F.
Le client n'a pas laissé de commentaire.William M.
They were very helpful making sure everything was hooked up.Tim T.
Good communicationjohn M.
Kind, courteous and accommodatingjohn M.
Very little options. VERY TIGHT AREA and expect people to park the rental in a spot that is unrealistic for someone who has a large truck or may not be that sufficient at parking. Lots of extra parts and vehicles laying around making it difficult to access anything. No assistance was offered in hooking up.Nathaniel P.
The trailer had 2 tires that were in extremely bad shape, the ratchets for the straps were almost totally locked up, I had to go buy a can of penetrating oil to get them working again. The trailer was covered in some kind of tan colored silt.Lee L.
Le client n'a pas laissé de commentaire.Teresa P.
Two weekends in a row we used U-Haul One in Janesville for best of Janesville U-Haul and this one both times I feel we were extremely overcharged considering we set up everything in advance and still everything got screwed up we were told we were going to get a discount so if it's still at the end of the day it was 150 $for the truck. The place for best of Janesville U-Haul decided to charge 56 $Tell me they were going to refund it we have proof and provided the proof that we did not have that much gas in the gas tank when we picked up the truck but still got charged for not putting enough gas in and they only refunded 32 $I am very disappointed in the way U-Haul has made things I think next time we'll go budgetKaley S.
Le client n'a pas laissé de commentaire.William M.
Le client n'a pas laissé de commentaire.Kathleen R.
Le client n'a pas laissé de commentaire.Lana A.
I'm the first to pay a compliment when one is deserving, as I appreciate a friendly environment. To be respectful, I'll simply say I'm unable to offer one for my pickup site. On the other hand, the gentleman on the return side at a different location was very friendly and provided fantastic customer service.Thomas F.
Le client n'a pas laissé de commentaire.Michael L.
How they charge me too much on my credit cardJoan L.
Le client n'a pas laissé de commentaire.Pamela L.
Forgot to tell the agent, drivers side wiper blade needs attention . Just loose rubber on the blade but still cleaned ok,Robert B.
We expected to pick up in Delavan Wi. The morning of the P/U, Mass confusion. We were rerouted to Whitewater Wi. Whitewater threatened to leave before we could p/u because she had an appointment. She said she left us a VM the night before but I received no call. In conclusion we would not use or recommend either location.Kate B.
Le client n'a pas laissé de commentaire.TERESA P.
Le client n'a pas laissé de commentaire.Randall M.
Le client n'a pas laissé de commentaire.bradley C.
Le client n'a pas laissé de commentaire.Kenneth S.
Very nice people easy to work withRODNEY D.
Le client n'a pas laissé de commentaire.Albert P.
Le client n'a pas laissé de commentaire.ANNA F.
Le client n'a pas laissé de commentaire.John T.
Le client n'a pas laissé de commentaire.Patrick D.
I got a personal call a couple of days ahead of the pickup which was very helpful. I got answers to my questions and the pickup went very smoothly.Andrew B.