I wouldnt have had any issues but no one ever told us that the pick up location wasnt open. So we were scrambling trying to find someone to help us. We werent given any directions about where to find the lock box and what the code was to get it. It was annoying since we had a busy day of moving ahead of us. Next time send directions, thanks!Thomas J.
Customer Reviews for Miner Enterprises Inc
(Concessionnaire U-Haul dans le voisinage)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Le client n'a pas laissé de commentaire.Desmond G.
I drove 10 miles and turned the key back in. I called this location letting them know it was uncomfortable and i wanted to see my other options. The employee said her manager would call me back. I never received a call and they turned in my rental although i paid for 24hours. The time in and time out shows it was only out maybe an hour but i rented it 24 hours without being given the option to keep it my full reservation!CLINTARIUS C.
Donald Hartman (area manager) provides terrible customer service along with his workers! He called me with a spam number and questions what issues i have, then he argues and cuts me off!. This is probably with every customer but most customer don't take the imitative to fill out a complaint. The employee (Courtney) that i spoke with put me on hold to 3-way him in. After she comes back she tells me he said he's talked with me already and wasn't coming back to the phone!CLINTARIUS C.
Location hard to find. Key drop box located in inconvenient location. Need large U-Haul sign to recognize location from street.Ronald R.