Customer Reviews for Mini Storage Mt Vernon Burlington
(U-Haul Neighborhood Dealer)

323 évaluations

1465 S Burlington Blvd   Burlington, WA 98233
(Next door to the outlet mall)

(360) 424-4861

Heures d’ouverture

  • Mon-Sat: 10 am–5:30 pm
  • Sun: 12:30 pm–4:30 pm
Heures d'ouverture spéciales
  • 3/31/2024: Fermé
  • 4/1/2024: Fermé

Services dans cet établissement :

Pour nous contacter

(360) 424-4861

1465 S Burlington Blvd
Burlington, WA 98233
(Next door to the outlet mall)

Services dans cet établissement :

Heures d’ouverture

  • Mon-Sat: 10 am–5:30 pm
  • Sun: 12:30 pm–4:30 pm
Heures d'ouverture spéciales
  • 3/31/2024: Fermé
  • 4/1/2024: Fermé
  • Retour client 24 heures

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher

Évaluation :
5

Todo bien

Bernardino Lopez 
Évaluation :
5

No, we had excellent service.

Bryan Torell 
Évaluation :
5

Le client n'a pas laissé de commentaire.

richelle diallo 
Évaluation :
1

I put exactly 5 miles on the truck total from start to finish. I stopped and put $5 worth of gas in it. (over a gallon) And they are charging me a fuel surcharge.

paul stafford 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Jennifer Bergeron 
Évaluation :
5

Our check out guy was totally helpful and the lady at the return was a delight. We called several other locations and this one got right back to us. Definitely using again.

Barbara Ilene 
Évaluation :
5

Always help customers

Richard John 
Évaluation :
5

Very professional, very polite.. ma'am. She was so kind

Rudy valdez 
Évaluation :
5

Always help the customer

Richard John 
Évaluation :
5

The desk person there is amazing- efficient, helpful, and personable. No complaints.

Matthew Miller 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Christina Randolph 
Évaluation :
5

Le client n'a pas laissé de commentaire.

edward deaton 
Évaluation :
5

I'm new to the area and Rosemary was so helpful!! I will definitely use this location in the future for all my moving needs.

Jamie Toney 
Évaluation :
5

Everything was great! Very easy in and out process.

Brian Kloc 
Évaluation :
4

Keep up the good work!! Rosemary was awesome! Great customer service!!

Terre Moon 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Tristan Dirks 
Évaluation :
5

Very helpful

Scott Sundean 
Évaluation :
3

There was only 1 person working, it appeared she would be tied up with the customer in front of me. She told me I could give her the key and the truck would be handled the next morning for the return. I did receive email confirming the return and no additional charges. The office was closing in 15 minutes so I took a chance that it would be handled as said and it was. I'm always uncomfortable trusting that it will go as stated.

kathy thomson 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Denise Dodge 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Deniece Hartford 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Catherine Lucas 
Évaluation :
2

No dolly furniture pads windshield wipers didn't work

Anthony Stokes 
Évaluation :
5

This is a nice small and friendly business to work with. Will definitely recommend them.

Nancy Riggs 
Évaluation :
4

Le client n'a pas laissé de commentaire.

mary peterson 
Évaluation :
4

Nothing really. Staff was very helpful and equipment was top quality.

Pete Killmer 
Évaluation :
5

The online check in was convenient and made for a quick pick up- very impressed. Pick-up location employee was very courteous and helpful. Overall, this was the best experience I've ever had with Uhaul. Thanks

Matthew Miller 
Évaluation :
5

Awesome experience , very friendly and helpful !

Maureen Wilbur 
Évaluation :
5

Le client n'a pas laissé de commentaire.

donald hundahl 
Évaluation :
5

Le client n'a pas laissé de commentaire.

KYLE GRACE 
Évaluation :
1

These people, apparently a husband/wife team, have no interest whatsoever in serving customers; they couldn't be bothered. I had to read odometer, unload stuff for them---and they did not keep their own posted hours. They treated me like I owed THEM information. Terrible. They refused to buy back boxes-which UHaul guarantees! Because they couldn't be bothered.

Jane Stipovich 
Évaluation :
5

Good, fast, costumer friendly and professional service.

KEITH KAHOLOKULA 
Évaluation :
5

Only negative is the scent in the truck. It was really strong-had to drive with windows open.

Sherry Laplant 
Évaluation :
3

No comments

Pedro Sanchez 
Évaluation :
5

Not a thing. Everyone so helpful. Excellent service, much appreciated!

Dave Garcia 
Évaluation :
5

Excellent staff five star customer service Rosemary and Kerry Rock !!!

Andrew Marlow 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JUAN MENDOZAVARGAS 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Nancy Cook 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Hedge Stahm 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jody Bower 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Arn Movilla 
Évaluation :
4

I didn’t talk to anyone. It worked fine.

Jakob Mathisen 
Évaluation :
5

Le client n'a pas laissé de commentaire.

STEVEN UMBINETTI 
Évaluation :
5

Rosemary was very accommodating and easy to work with. Everything worked out as planned.

keith Sorestad 
Évaluation :
3

Le client n'a pas laissé de commentaire.

TIM HALE 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Chad Hackman 
Évaluation :
5

Service was speedy and friendly. I was able to use the vehicle and retun with zero issues

David James 
Évaluation :
5

I had no problems. The manager was very nice and helpful.

Teressa davis 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Brenda Wells 
Évaluation :
5

The sales person has been the best experience with Uhaul. We have rented many times for many years. Very professional and cheerful.

Jayme Cramer 
Évaluation :
3

Customer service was good but being able to scan or copy my license left a lot to be desired. If it is required to do so the internet connection needs to be improved. 30 minutes is what it took to finally get that aspect accomplished. I doubt I would recommend this location to others.

Eric Stockholm 
Évaluation :
5

Korey provided very friendly and helpful service. He goes over and above to provide a good service.

David Lacey 
Évaluation :
5

friendly and effective service

Jan Jensen 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Don Acheson 
Évaluation :
5

Le client n'a pas laissé de commentaire.

David Kingery 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ian Petersen 
Évaluation :
5

Corey was very nice and efficient in taking care of our rental process.

James Sigle 
Évaluation :
4

Good customer service

KELLI ROBERTS 
Évaluation :
1

the truck had no way to adjust side mirrors, there was no way to turn off the heater which was annoying, the older man attendant who took the truck when we returned it was rude and pushy, he lack professionalism and constantly arguing with me. I will never rent or lease anything from this place. Also the old lady who took our order did not know what she was doing it took her over an hour to fill out the paperwork which made us late.

Kevin Harris 
Évaluation :
4

Le client n'a pas laissé de commentaire.

CANDISE LEE CARDWELL 
Évaluation :
5

Very pleasant man. Was in and out in record time. No reason to improve a great thing.

DEBORAH CHAPMAN 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JACKIE PAYNE 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Adam Reyna 
Évaluation :
5

Le client n'a pas laissé de commentaire.

RUTH CLEMENT 
Évaluation :
5

Cory at the mini storage was great. He was fast and friendly. The truck outwardly looked fine, but the steering on the 20' truck was really scary. Not the mini storage's fault since they had just got the truck in the night before.

HEATHER BICKFORD 
Évaluation :
5

Everything was awesome! It was carefree and Tommy was a nice surprise. He made my day. Everything was in order at my time of booking. The fellas there at the counter could hardly be nicer and more helpful. He gave me the complete rundown right off the bat and I assure you there's no surprises or hidden fees. It's all very straight forward. Check in at the counter was fast and friendly both coming and going. They take good care of you. I'm a disabled vet and can't do what I used to. I hired Fantasy Movers. They were equally spectacular. They really did a great job and really know their stuff when it comes to moving furnature. They were also great communicators. Also straight forward pricing. No surprises with those fellas either. Polite, fast and friendly. They work very hard. Overall it was great and I am going to use them again soon on my one way move to Seattle. I feel fortunate to get treated so well. I really appreciated everyone on down the line.

BUTCH LEON GRIGGS 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Virginia Justice 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MICHAEL DYER 
Évaluation :
4

Your remote check in was a joke. If it hadn't been for the maintenance guy I would still be standing there.

Ron Merchant 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ZACHARY FUENTES 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Wilson Harris 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DENIECE HARTFORD 
Évaluation :
5

Larger street sign, location is too easily driven by. I have rented from this location in the past and I still drive past and have to turn around. In the other hand, the young man, Cory, was the most helpful and pleasant person I have dealt with in all the years that I have been renting trucks.

COLLEEN PENDLETON 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Jodi Hess 
Évaluation :
1

When you are given a price that's what you expect to pay!! You charged me an extra 180 something dollars for a reason I haven't a clue about!! You where quik to pull the money off my card!! But tell me sorry I don't know what to tell you, now you have to wait 3 days for a manager to call you!! Like WTF!! .so pissed.

ANGELIA DODGENS 
Évaluation :
5

Le client n'a pas laissé de commentaire.

LANA JAMES 
Évaluation :
4

You left your representative in a compromising position by double booking and leaving the rep without a vehicle for the reservation. Representative really went out if his way to help us out after u haul hing him out to dry, not to mention the customer, ME, had to drive 40 minutes the wrong way to get a truck

Rodney Willsey 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JEFFREY ROSS ANDERSON 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Tanya English 
Évaluation :
5

Le client n'a pas laissé de commentaire.

SHEILA HALL PRICE 
Évaluation :
4

Give people some free miles... they used to give like 20 free local miles.

BRITTANY LAWLER 
Évaluation :
5

Corey is just great. Very helpful!

MARK AHM 
Évaluation :
5

Le client n'a pas laissé de commentaire.

SEGUNDO A IBANEZ VASQUEZ 
Évaluation :
2

I was 30 minutes late returning it and was charged an extra day without being told if I had known I had been charged for an extra day I would of kept the van for that day instead being taking advantage of

TRACEY COGGER 
Évaluation :
4

This location was great - especially considering my reservation was a last minute setup due to (yet another!) screwup on the part of the reservation website.

Lisa Norris 
Évaluation :
5

Very good

ISIDRO GUTIERREZ-RAMIREZ 
Évaluation :
4

Le client n'a pas laissé de commentaire.

LEVI MAXWELL ROY DODGE 
Évaluation :
5

I had trouble finding the vehicle # for the automatic checkout. Instructions could say it is on the box part of the truck.

Ethan Bradford 
Évaluation :
5

attentive, efficient and clean. I was impressed with the two ladies that were there and they made this an easy experience. Great service.

WESLEY ROBERT BARKER 
Évaluation :
5

Danielle the Manager at this location went above and beyond to provide an easy check in and pick up of the Uhaul. She was amazing to deal with and made our experience with UHaul rate it as a 5-star excellent experience.

Michael griffin 
Évaluation :
5

Le client n'a pas laissé de commentaire.

John Hilton 
Évaluation :
5

Le client n'a pas laissé de commentaire.

John Timberlake 
Évaluation :
1

Vehicle was not ready. The uhaul employee did not show up to work until an hour after opening. I had to drive 45 mins from my original location only to wait for over an hour for the guy to show up.

DAVID JAMES 
Évaluation :
3

Le client n'a pas laissé de commentaire.

toby Richner 
Évaluation :
5

Exceptional customer service, quick turnaround time, the BEST UHaul experience I've ever had. A+++++++

JENNIFER L. Jacobs 
Évaluation :
5

Le client n'a pas laissé de commentaire.

James Maze 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jody Monson 
Évaluation :
3

Lower mileage rates on weekends. Have the gas tank full when truck is picked up so customers don't have to worry about getting gas as soon as they leave your lot.

Gregg Wilson 
Évaluation :
5

Very nice, clean, easy to access

Peggy Vandegriffe 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Lacie Brunk 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jason Thompson 
Non les évaluations ont été soumises pour cet établissement.

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