Évaluations des clients Minit Lube

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Minit Lube

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Matt S. le

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The website was down when we tried to pick up the vehicle. I had to take a day off work because of this incident. However, the next day the area manager worked well with me. It was still a very huge inconvenience for my family and me as we were moving homes.

Richard T. le

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Le client n'a pas laissé de commentaire.

Erin H. le

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Business was closed upon drop off. Only problem there was limited parking.

Marcus B. le

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Le client n'a pas laissé de commentaire.

JOSE G. le

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Charge full tank of gas for missing 1/4 gallon. Also charge for a dolly never used. I sent dispute not respond yet

Johnathan F. le

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Completed the express online check in to save me some time since I was running behind. Once at the uhaul location I was asked for my license and credit card I reserved the rental with (nothing else was said). After a few minutes I was handed some paperwork to sign and we headed out to hook up the trailer. I didn't look at the paperwork since I figured it was just the same things I had just gone through online. Safetow was added without me being asked a single question at this location!! I had already said I DID NOT WANT IT on the online check in and supposedly should have already had all paperwork done. I called and it was noted on my account to take it off but I still haven't received a refund.

Bryan F. le

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Easy access and I was in and out in a very short amount of time.

Leo B. le

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Le client n'a pas laissé de commentaire.

RAYMOND S. le

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Le client n'a pas laissé de commentaire.

krystal S. le

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More miles I went over miles and drive straight from location to location

Deborah H. le

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Le client n'a pas laissé de commentaire.

Jonathan A. le

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Although my vehicle was reserved and "garunteed" at 9:00am, there were no employees on-site to give me the keys until 9:15am. Once an employee arrived, he did not acknowledge my presence even when I walked up and spoke directly to him. After I stated that I was there to pick up the vehicle, he proceeded to go about his morning opening routine for the other business at this location. It seems as a U-Haul customer, I was not as important as the maintenance shop. Once the business had been fully opened, he sat on his computer for 10 minutes, and I again began to question whether he noticed I was standing right in front of him. My experience at this location was terrible and I will be making a special request that my next rental come from a different location in town, and that it may NOT be changed to this location.

Sean P. le

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Le client n'a pas laissé de commentaire.

Tom S. le

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Le client n'a pas laissé de commentaire.

susan B. le

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Le client n'a pas laissé de commentaire.

MIKE M. le

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Rich was great, equipment was newer...no problems

Timothy S. le

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Service the vehicles

Dallas W. le

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I got charged for insurance when I chose NOT to get insurance. I told the lady NO I dont need insurance. This is ridiculous

DICK H. le

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Le client n'a pas laissé de commentaire.

kaydon R. le

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I never got my dozen blankets

David D. le

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Le client n'a pas laissé de commentaire.

Michael A. le

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The radio did not work.

MARK A. le

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I will never pick up at this location again.

Nicholas C. le

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Le client n'a pas laissé de commentaire.

John S. le

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I was charged a $50.00 cleaning fee and I returned it spotless.Not happy about this at all.i rent from uhaul a lot and this is ridiculous

Craig D. le

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Le client n'a pas laissé de commentaire.

Kyle D. le

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Le client n'a pas laissé de commentaire.

Zachary C. le

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I would have like to get the 10ft truck I ordered rather than the !5ft that was available when i went in to pick up my order

Daniel B. le

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Rich was very nice and he got me on the road quickly.

Amy A. le

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Le client n'a pas laissé de commentaire.

Shawn S. le

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Le client n'a pas laissé de commentaire.

MIKE C. le

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This location charged my credit card twice for the rental. Additionally it took 20 minutes to get the truck when I picked it up. U-Haul had incorrect information for my cell phone so I didn't receive the information on where to drop the truck off in another city. I was told I would have the information when I picked up the truck and I did not receive it. The man at Minit Lube told me that I could drop it off at any U-Haul location in the city where I was moving to. This WAS NOT the case. I would not use this location and most likely U-Haul ever again. I will pay more for a competitor. SERVICE WAS HORRIBLE!

Joyce A. le

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Le client n'a pas laissé de commentaire.