Customer Reviews for Misti Hauls It LLC
(U-Haul Neighborhood Dealer)

35 évaluations

101 S Grant St   Clinton, IL 61727

(217) 731-4062

Heures d’ouverture

  • Mon-Fri: 8 am–5 pm
  • Samedi : de 8 h a.m. à 12 h p.m.
  • Sun: Closed

Services dans cet établissement :

Pour nous contacter

(217) 731-4062

101 S Grant St
Clinton, IL 61727

Services dans cet établissement :

Heures d’ouverture

  • Mon-Fri: 8 am–5 pm
  • Samedi : de 8 h a.m. à 12 h p.m.
  • Sun: Closed
  • Inspection gratuite du remorquage
  • Retour client 24 heures

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

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Évaluation :
5

Great service

MICHAEL T 
Évaluation :
2

We struggled to get hold of a human that would help us at this location. Ended up using uhaul online to reserve a trailer. the reservation said we would receive a call the day before prior to 5 pm, no call made to us. The local guy did apply a discount for being a veteran as the information said, but he added the same amount of insurance (not requested and even stated to him we were not taking insurance) to off set the discount. This is a scam that uhaul corporate applies to every contract. we got less than 20 miles from town and one tire shredded and put us on the side of the road for about an hour. Uhaul does not like you to have their phone number as everywhere we looked we got the local guy. he told us to call 800 uhaul. I informed him that was not enough numbers, so he got to the office (part time office) and gave me the number. This provider would not print a receipt and I could not see it until I got to a screen to review it. they charged me for insurance that i asked to not be charged for. he would not change the contract and fix it.

kenneth t 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Scott S 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Cierra R 
Évaluation :
5

Everything worked well and the truck interior was clean.

Laurie R 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Darleen L 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Loren W 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Martin O 
Évaluation :
3

All went well, despite the fact that my reservation was transferred from Decatur to Clinton, IL. So pickup was a hassle. But my main concern was that the front end of the truck was very loose. It wandered all over the road.

John D 
Évaluation :
1

Customer service was poor and truck was on empty with gas light on as soon as we left

Kassi M 
Évaluation :
5

Nothing to improve.

Jack M 
Évaluation :
5

Fast and friendly pick up!

Candy W 
Évaluation :
3

It would of been nice if I was informed I needed to set up an account and do my check in and out online because now I guess Im going to be charged more even though I sweep it out and put gas back in it

Kevin W 
Évaluation :
5

Dog was very professional and helped me get what I needed. Very communicate about anything I had questions about and didn't hesitate to assist. Thank you again.

ROBERT G 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Timothy B 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Daniel K 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Darcy R 
Évaluation :
5

Easy drop off other than being charged a cleaning fee for a Uhaul that was given to us disgusting. We disputed the cleanliness when we first picked up in Phoenix. I realize this is not this locations fault, but it's not ours either.

Debbie W 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Tim K 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Darcy R 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Eric B 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Stephanie D 
Évaluation :
2

1 tire had a nail and was low. Waited over 2 hours for assistance to arrive. Needed replaced. The truck ambulance service, Sweeney's Brothers, were awesome. They were in another call so had to select another. Sweeney Brothers heard the 2nd call and arrive by 7 pm Train your franchise owners to offer customers service.

Shirley S 
Évaluation :
5

Le client n'a pas laissé de commentaire.

April C 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jason H 
Évaluation :
3

Was not told about $7 charge for dolly that was already in the truck prior knowledge and consent

Nicole B 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Steve B 
Évaluation :
3

Had an issue with the battery,but U-Haul took care of it. Good customer service! Merci.

Shanda G 
Évaluation :
5

Great place.

Margaret B 
Évaluation :
4

Le client n'a pas laissé de commentaire.

MICHAEL B 
Évaluation :
5

Very polite and a very easy place to use.

Daniel C 
Évaluation :
5

Not a damn thing your employee was one of the kindest courteous and just outright unbelievable. I will always go back to him if I need a truck or a trailer at any time thanks to him our move was a complete success thank you

David W 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Lance S 
Évaluation :
5

I was very pleased with my rental experience. It was very convenient and easy to pick up and return the truck. I would highly recommend

Alexander W 
Évaluation :
5

Was very helpful with everything.

maryan s 
Non les évaluations ont été soumises pour cet établissement.

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