Customer Reviews for MMC Automotive
(Concessionnaire U-Haul dans le voisinage)

492 évaluations

5419 Memorial Dr   Stone Mountain, GA 30083

(678) 526-9725

Heures d'ouverture de l'établissement

  • Lun - ven : 9h am à 5h pm
  • Sam : 8h30 am à 3h pm
  • Dim : fermé
Heures d'ouverture spéciales
  • 5/30/2022: Fermé

Services dans cet établissement :

Pour nous contacter

(678) 526-9725

5419 Memorial Dr
Stone Mountain, GA 30083

Services dans cet établissement :

Heures d'ouverture de l'établissement

  • Lun - ven : 9h am à 5h pm
  • Sam : 8h30 am à 3h pm
  • Dim : fermé
Heures d'ouverture spéciales
  • 5/30/2022: Fermé

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher

Évaluation :
2

I wasn't provided the dolly I requested and store was closed

NATASHA B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

tosha M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Shavasia T. 
Évaluation :
1

The truck was not clean, the truck had no gas, and the rep that was there was very rude. The return process was horrible as well. The app doesn't work well in the area as well. I will not rent at this location again.

Ashley T. 
Évaluation :
5

Not a thing! Great service from everyone that helped there!

MARK F. 
Évaluation :
5

Make the mobile pick-up easier. I had to make a account and then it gave me a option to do mobile pick up.

Quentina C. 
Évaluation :
4

overcharged for mileage.

Shardaie H. 
Évaluation :
5

The gentleman (He said they call him Pops around there :) ) running the U-Haul part of MMC was soooooo nice. Very kind and helpful. Easy rental process. Will recommend this location for your U-Haul rental needs.

LaTisha G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

FREDDIE A. 
Évaluation :
5

Merci

JUMA C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

TIMOTHY B. 
Évaluation :
2

Le client n'a pas laissé de commentaire.

RONALD W. 
Évaluation :
3

I work for Uhaul at a Center. Every time we receive a moving van, we throughly clean it. This 10' moving van was not clean and reeked of smoke. There also seems to be a throttle issue. I really did not understand why this dealer made a copy of my license. At the center I work at we only take pictures and upload them to the contract. I already uploaded my license photo before arriving. It was a very uncomfortable experience overall. This entire MCO seems to not have things together..

COREY K. 
Évaluation :
5

Nothing their team were extremely accommodating and nice 😊

SHATIMAH A. 
Évaluation :
5

The gentleman who help me was very nice Thank you 😊

ROSALINDA S. 
Évaluation :
3

Check to see if equipment (furniture dolly) is available before charging customer for it. Also, it would be a good idea to call another location to verify that the equipment is available before sending a customer to it to only find out the equipment is not available there either. In the end, I was charged for the use of a dolly I never used.

TAUREAN F. 
Évaluation :
5

The gentleman who helped me was extremely nice and professional and the whole experience was smooth and seamless. If I have rental needs again in the future I will definitely go here first.

JAMES C. 
Évaluation :
1

My reservation/truck was gone. The front desk man told me it was not showing at the correct day as my smart phone showed. I presented my reservation to him and he rudely told me, “I don't care what your phone says, I have to go by my computer.” Absolutely unacceptable.

CALEB D. 
Évaluation :
5

This location accommodated me when another screwed up my reservation because of incorrect hours. They saved the day.

Efia M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ADEBOLA O. 
Évaluation :
4

Nice gentleman at the front desk of MMC auto body shop.

RUSSELL K. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Enenu O. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

JANICE G. 
Évaluation :
5

You are good

ASLAM P. 
Évaluation :
1

Was the worst experience ever renting a truck for 3 hrs and was charged $56 dollars then charged another $86 dollars will never use u haul ever again

Eric D. 
Évaluation :
5

Great and friendly service Definitely going back again

Nashwan S. 
Évaluation :
3

I didn't really feel safe. I was charged for items I did not ask for and was not supplied. The check in process was frustrating because of the issues trying to upload a picture of my drivers license. I have used the online tool prior and it was seemingless.

Quanita W. 
Évaluation :
4

Please make sure the van you rent is clean enough from inside , I guess it had a pet hair all over when I rented the vehicle , it smelled very bad . . The tire pressure warning sign was on throughout my trip

MAYANK P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ASLAM P. 
Évaluation :
1

The customer service was horrible. The man and his father were the rudest men I have ever encountered. They first implied that I only had $29 because I asked them to give me 2minutes because I had to transfer money. I took that as a joke but the next day which had not even been 24 hours they called my phone 3 times to see where I was. When I got to the location the experience was STILL horrible. I will just leave it at that but I've never been treated this way especially by MEN. Horrible.

AUDRANNIA M. 
Évaluation :
5

Oui

SACHIN S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Awet M. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

JOHN D. 
Évaluation :
1

Their systems do not portray the correct mileage that is on the dashboard. I rented a truck that had 4580mi when leaving the lot, return it at 4585mi and they said I went 9 miles and charged me for miles I didn't use. Just like the gas, I was under half a tank when I got it, returned it at a half a tank and on the receipt they ha e it at under half a tank. Do not rent from this location they are robbing people of their hard earned money. It's an old man behind the register Charles who is very rude and cursed at me because I wanted to dispute my charges. This is location is horrible and the mechanics next door came over to fight me because I wanted to dispute my charges. Very hostile environment. Do NOT go to this location

JASON A. 
Évaluation :
1

Customer service was very poor and The AC did not work I also was told over the phone that mileage is $.39 per mile I was charged $.79 per mile I am highly upset and would never visit that location again I wouldn't recommend them to anyone!

SONYA A. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

CHARLES C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ANDREW PHILIP K. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Linda B. 
Évaluation :
1

Truck cut off on me while driving. Had to wait 15 mins for it to start back up. Inside of truck smelled like human urine.

malik F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

KE'ANDRE B. 
Évaluation :
4

The truck did it's job, but it definitely drove a bit rough.

BRANDON B. 
Évaluation :
1

Le client n'a pas laissé de commentaire.

Samirali P. 
Évaluation :
3

Truck transmission wasn't so good kept slipping, need to be serviced!

DWIGHT M. 
Évaluation :
1

There was so many issues that I cannot list them all. Numerous damages to the truck that MMC Automotive was not even aware of. Website was not working properly so check out and check in had to be done manually. No gasoline in truck when I picked it up. Had to wait on UHAUL for 40 minutes during check out and another 30 minutes during check IN.

Crystal H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

KAYLIN F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

SUZANNE E. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

TIGNELL R. 
Évaluation :
4

Good job

AALIA S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Chandra M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Sakezia K. 
Évaluation :
1

Don't make the guest wait who had a reservation for a guest who was supposed to used the truck for an hour. Then return the truck back later so I was later getting the rental truck. I was told they close at 3:00pm so I got over there by 2:10pm. Only to get a truck at 4:35pm but my contract stated for the return of the truck was to be back in 23 hours instead of the 24 hours. I was so disappointed with the service not to mention the representative took a picture of my ID using his personal phone after he had already sent me the link to up load a picture of my drivers license. That's not protocol to use your personal devices to take any guest information. I was sent to this location from another location that didn't have the truck I needed wrong decision. I won't be using this location again ever.

GWENN G. 
Évaluation :
5

Pick up was easy and quick and we enjoyed meeting the owner, Mr. Sheppard. Great pickup experience.

Frank M. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Gretel M. 
Évaluation :
5

Have your computer ready for returns so a person don't have to wait until the weekday

ANTHONY L. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Selina S. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Jimmy P. 
Évaluation :
4

A better return check in system. I had problems at check in when I returned the truck on Sunday. The location was closed.

SADIE S. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

WALLACEODELL H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

PERRY J. 
Évaluation :
5

The customer service was wonderful,very friendly and very knowledgeable about everything dealing with Uhaul ,whenever I need a Uhaul,I'm definitely coming back here.

Wyatt S. 
Évaluation :
4

Continue the excellent informative process along with your very courteous, understanding and caring attitude. The service and equipment were far above excellent...just awesome !!

Elizabith L. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Jemila H. 
Évaluation :
5

They were awesome polite courteous very respectful I will be going back for all of my moving endeavors in the Atlanta area!

Regina W. 
Évaluation :
2

They wouldn't unhook the trailer. Had to do it myself. Too inconvenient I guess

Jesse E. 
Évaluation :
5

Complete professional experience with a very personal feel.

Richard P. 
Évaluation :
5

Rien

Melven A. 
Évaluation :
5

Even though I didn't know to reserve online, they were able to accommodate me. Thanks for professional and courteous personnel. I will always use u-haul.

OLA R. 
Évaluation :
5

Awesome experience with the owner. Will definitely be returning to this location

Terrence B. 
Évaluation :
1

This is by far the worst experience ever . I will pay more and use another company . Did no have dolly . Gave excuse that they get stolen and they won't order more . Agent was so rude . Took a scan copy of my I'd after I had already scanned a copy . I ask why he was keeping my if and ask him to shred it . He jokingly said I wanted to see what your face look like . Then the truck wasn't at the level of gas he stated . He rudely said after looking. That's what we call half full . I took pic of the gas dual just in case . I felt a lack of customer service he had a I don't care attitude and I sure wasn't getting any where by asking for help getting a dolly which was very important to my move . It took hours to locate which I never found one .uhaul make stores responsible for a level of customer service even if it's the black neighborhood. They lack equipment truck was horrible I thought it was going to cut off several times . Bad bad service

Linnet G. 
Évaluation :
5

Bien

ABDUL K. 
Évaluation :
5

Rien

MEGHAN B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Allison F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Allison F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Sheri M. 
Évaluation :
1

The customer service was horrible and which they could tell when the last time the truck was service. The truck hd a smell and cigarette ashes all in the truck.

Carol O. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Sheri M. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Patricia W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Andrea F. 
Évaluation :
5

Change your mobile pickup. Not safe for anyone picking up equipment and dropping off if location is closed. Long process only part of truck rental I did not enjoy.

Nanette R. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Keith B. 
Évaluation :
1

Have a easier after hour pick up.

Donna K. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Brandon S. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Chazzyn S. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

kasi S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Stephen C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

merry S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

SAMUEL E. 
Évaluation :
4

The person who checked me out did so in a professional and efficient manner. It was good to be able to find a truck on a Saturday. The location was convenient but UHaul might need to stress the name of the establishment as being the prominent signage rather than UHaul.

Felicia A. 
Évaluation :
5

Truck interior smelled like urine and smoke

Jorge H. 
Évaluation :
5

Great service

Ellen M. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Dexter H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Patrick B. 
Évaluation :
5

Greet ppl upon arrival to assist with the process. Also in person is faster than online.

Chartrice P. 
Évaluation :
5

Continue to have the employee onsite who managed our rental process.. . he provided excellent customer service!!!

fredrick M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kaylen D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Dhakal B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Rhonda C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Joshua E. 
Évaluation :
5

Not need to improve, everything is in order,, and you have a very good person working there.. Said hello to him for me.

LUCIANO C. 
Évaluation :
5

That was my first time . And nice customer service!

Binyam E. 
Non les évaluations ont été soumises pour cet établissement.

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