Évaluations des clients Montana Woolen Shop

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Montana Woolen Shop

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Peter S. le

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They were closed at 10:00am when I went to pick up truck. Luckily the regional manager was there in his truck, so I did get the truck. They were closed when I tried to return the truck at 4:00pm. No way to check it in and pay with a different card than the one I used to hold the reservation. So I had to go to Big Boys Toys to check it in. They were super helpful!

arlene G. le

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Only a very young woman was present and in a hurry to leave, presented the paperwork but gave directions where to leave signed copies as she had to leave. The place was closed and shuttered by the time I finished attaching my tow dolly and drove away. It was 1 pm on a Tuesday, I was delayed 24 hrs because the attendant made an error with my credit card. Felt very unsupported by the staff.

Gerry G. le

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Truck was buried in snow. No prep whatsoever. Asked if oil had been checked, clerk said husband checked same morning. How he did that was interesting since truck was covered in snow. TERRIBLE, disorganized .

BETTY D. le

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I was very pleased-especially on short notice??

Andrew H. le

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The van wasn't fully cleaned when I picked it up. I was still assessed a cleaning fee when I returned it, even though I had to clean spilled coffee and cigarette butts out of the cup holder from a prior renter. I was assessed an approximately $500 fee for a crack in the windshield that didn't happen while the van was in my possession. Overall a very lame experience and I'll be going elsewhere for future equipment rentals.

Michael S. le

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Did 24 hour pickup due to timing constraints and I wasn't given the 2 dollys or the moving pads I ordered. By the time I would have been able to call them at 10am my movers already had the truck loaded

aaron L. le

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Le client n'a pas laissé de commentaire.

Dianne T. le

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Windshield washer was completely out so I drove without it from Bozeman MT to Meridian ID - I was able to clean the windows at gas stations but it would have been nice to have the washer a couple of times.

Scott K. le

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Great rental experience, very friendly staff at this location.

Alaina G. le

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Thank you so much! It was a pleasure to work with everybody involved and the equipment was amazing. I will be back. Thanks U-Haul!

Jana R. le

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Le client n'a pas laissé de commentaire.

Lucille P. le

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Le client n'a pas laissé de commentaire.

KAMI R. le

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Le client n'a pas laissé de commentaire.

Brian V. le

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Le client n'a pas laissé de commentaire.

Frank W. le

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Very friendly and helpful. Our truck was available on time and ran very well for our move.

ANGELENA B. le

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Good service from U hhaul

mario S. le

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Le client n'a pas laissé de commentaire.

Joseph K. le

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Le client n'a pas laissé de commentaire.

Shari C. le

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Le client n'a pas laissé de commentaire.

Cal H. le

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Le client n'a pas laissé de commentaire.

Kristy Y. le

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This is by far the best experience I've had with a UHaul rental.

Brian E. le

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This location was supposed to be open at 10am for rentals. By 10:15 there were several people waiting outside the locked door. The person in charge of the shop didn't arrive until nearly 10:30. By the time we got through the people in front of me, I didn't have my truck until after 11. There was no apology for the tardiness and no help with the lost time. The truck had broken tie-down boards in the back, so it was difficult to fasten anything to the walls. Because I lost so much time on Saturday I had to rent another truck on Sunday. That experience at a different location went much more smoothly.

Nicole K. le

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This location had an opening time of 10:00 AM; however the employee didn’t show up until 10:15 AM. There were 7 people waiting outside for the business to open. She showed up with her kid, dogs, and Starbucks in hand. She didn’t apologize for being late. She was rude and indifferent. I will NEVER shop at this location again and I will tell everyone about my poor experience.

Kelly D. le

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Le client n'a pas laissé de commentaire.

bradley G. le

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Le client n'a pas laissé de commentaire.

max P. le

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The owner said and marked in the paperwork that the truck tank was topped off and the tank was full. Only after I left the location I saw that it was actually 3/4 full. I even took a picture of what it looked like. I had to return the truck with a full tank because that's how it was marked off in the paperwork ($25 for extra quarter tank) I hate dishonest businesses!

Micah B. le

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Le client n'a pas laissé de commentaire.

Jessie L. le

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Very rude

Barbara B. le

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I reserved a truck for the weekend. The lady behind the counter asked if I could get all I needed done in one hour. I had to drive 30 min load a truck driver 15 min to my house unload and get back to the facility 30 min drive. She was upset that I did all that in 1.5 hours. She had someone set up to take the truck at one. I got the truck at noon. I also reserved the truck for two days.

Ricky H. le

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Le client n'a pas laissé de commentaire.

Laura B. le

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Le client n'a pas laissé de commentaire.

Perry R. le

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Le client n'a pas laissé de commentaire.