Get more employees. The onky guy working was "out on the property" when we came to return our rental, and we had to wait 20min for him to return.Stephen A.
Customer Reviews for Montgomery County Self Storage
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
The Woodlands, TX 77380
(N of Sawdust)
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun au ven : 8h30 am à 5h pm
- Sam : 9h am à 4h pm
- Dim : 9h am à 3h pm
Heures d'ouverture spéciales
- 9/26/2021: Fermé
- 10/3/2021: Fermé
- 10/10/2021: Fermé
- 10/17/2021: Fermé
- 10/24/2021: Fermé
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
The service is great!!!CARMEN V.
Make sure all the lights are good on the truckDaniel K.
Can't think of anything, well done!Paul T.
Great location! I always use this location whenever I can.RICHARD S.
They went above and beyond and make my move smoothELIEZER M.
Never recommend anyone to this location.JAVID Q.
Le client n'a pas laissé de commentaire.MARIA DAVALOZ P.
Keep up good work - excellent customer relations with curtesy and kindnessSTEPHEN C.
Friendly and informative. Easy experience. I messed up my reservation and she fixed it on the spot. Excellent experience.MATTHEW E.
Le client n'a pas laissé de commentaire.Samuel R.
Awesome workers here. Very informative, especially for being new folks in town.Samuel R.
I came to drop off my trailer at this location even though I had confirmed drop off at another U-Haul dealership. The gentleman that helped me was very very pleasant and accommodating. He was a pleasure to to deal with. I will try to use this location in the future if I have the opportunity. Thanks so much...PTPaul T.
Le client n'a pas laissé de commentaire.RIZALDY S.
Le client n'a pas laissé de commentaire.RENE C.
Owners at this location were AWESOME!!!! I couldn't recommend higher. They went above and beyond to make sure I got my garage moved without incidence. Thanks Montgomery county self storage for being the best!!!Matthew D.
didn't have any contact with the office inside.ALICIA R.
Le client n'a pas laissé de commentaire.JAMES C.
Le client n'a pas laissé de commentaire.Jose C.
Le client n'a pas laissé de commentaire.JOHN L.
Le client n'a pas laissé de commentaire.ELAD T.
Le client n'a pas laissé de commentaire.JOSPEHINE B.
Le client n'a pas laissé de commentaire.NICOLAS A.
Very quick and efficient drop offJEFFERY M.
Le client n'a pas laissé de commentaire.CHARLOTTE P.
Le client n'a pas laissé de commentaire.Chiedu G.
The computer system let me reserve a truck for 7AM pick up, but when I went to pick the truck up, the mobile check-in said I had to wait until the store opened at 8:30 to do an in person pick up. The receptionist told me the system should not have allowed me to rent a truck at that time. â€¦But it did. Luckily this was only a difference of 90 minutes. If I'd had to wait much longer it would have been extremely inconvenient. Additionally, I would have rented a truck at a different location if I'd known I couldn't pick up until 8:30.Virginia C.
I am a frequent renter, and the people at this location are very professional and helpful.SERGIO R.
Le client n'a pas laissé de commentaire.Ronda W.
Terrible location for a drop off. Places to drop off are not marked well; parking lot was over flowing with non-uhaul cars making returns more difficult than required. Would not even choose location if I was paid.CASEY C.
Kathy was super helpful in setting up the rental over the phone. And when we arrived everyone was great getting the equipment hooked up. ThanksP B.
Le client n'a pas laissé de commentaire.JAMES M.
Le client n'a pas laissé de commentaire.WILLIAM K.
Be sure that your customer gets his bill/check/ticket/invoice once he/she requests it. It's been a problem to get mine; I've asked for it and received an email saying that it has it but I can not get it. I've asked for an attachment and still have not get it either.Orlando S.
Le client n'a pas laissé de commentaire.KEVIN A.
Kathy was so friendly and helpful. Great customer service!BRITTNEY B.
Perfect service.Austin S.
Can't think of anything. Very content.Steven L.
No issues. Good experience with this location.DAVID P.
The app to return the uhaul after hours was NO help. App wasn't able to find my location after several attempts and after adjusting my settings.MARLON E.
Very friendly and easy to work with.Mark H.
Le client n'a pas laissé de commentaire.GABRIEL A H.
Professional and courteous staffKEVIN T.
This location has a very limited area for returning trucks after hours. The parking lot is small and there is no other place to return a truck if personnel aren't on site.STEPHEN S.
Le client n'a pas laissé de commentaire.Stacey H.
Great job, friendly and helpful. In and out quickBret A.
Staff was amazing!NICOLE K.
Le client n'a pas laissé de commentaire.BRENT S.
Le client n'a pas laissé de commentaire.ALFRED Y.
Very convenient!DEACON W.
Le client n'a pas laissé de commentaire.STEVEN W.
Le client n'a pas laissé de commentaire.SHARON BRASELL P.
Le client n'a pas laissé de commentaire.KYLEEN B.
Le client n'a pas laissé de commentaire.RAMIZ S.
This was a very easy process to rent the trailer and return it.AARON V.
Le client n'a pas laissé de commentaire.Amy F.
Le client n'a pas laissé de commentaire.LAURA R.
Le client n'a pas laissé de commentaire.MARIA S.
Le client n'a pas laissé de commentaire.JODY A.
Le client n'a pas laissé de commentaire.Cody L.
Alignment was off in the truck we got. 10x10. No ramp, which I wasn't aware didn't come on this truck and wasn't told. They initially didn't have this size and told me they were going to upgrade me at same price, but when I arrived they didn't honor what they said.JENNEY R.
this place sucks! The trailer I had broke down and was taken back to another location and I was still charged not only one day of rental but two days of rental! The rental should have been FREE!JEREMY S.
Le client n'a pas laissé de commentaire.ERIC S.
I wish that U-Haul wouldn't try to fit so much in such small real properties. I know it would be less profitable but it is so annoying. There is no where to park. Personnel were very helpful and respectful. The property is clean.Jay N.
Le client n'a pas laissé de commentaire.THOMAS K.
Friendly and fast customer support. Location very close in town. Good peopleAdam A.
I called over an hour before I showed up and was told it would be no problem if I wanted to pick up early but when I got there I was told my equipment wasn't there yet, so I had to sit around for more than an hour.PAUL T.
Staff was greatFLOYD H.
The gentleman who was working Friday night when I picked it up was very personable and the facility and van were clean Overall an excellent experienceROBERT C.
Le client n'a pas laissé de commentaire.STEVEN R.
Le client n'a pas laissé de commentaire.WAYNE S.
Kathy and Pamela were very helpful and professional in working with us! We felt valued for our business.LISA R.
Le client n'a pas laissé de commentaire.BARRY C.
Le client n'a pas laissé de commentaire.ROBERT R.
Le client n'a pas laissé de commentaire.MICHAEL R.
Le client n'a pas laissé de commentaire.Rodney A.
Le client n'a pas laissé de commentaire.LUIS C.
Friendly helpful staffZeynel G.
Le client n'a pas laissé de commentaire.APOLINARIO T.
Le client n'a pas laissé de commentaire.DANIEL T.
Amazing people! Great turn in, quick, and awesome conversation.TYRON A.
Le client n'a pas laissé de commentaire.LAWRENCE S.
Le client n'a pas laissé de commentaire.Dalton S.
Le client n'a pas laissé de commentaire.TALA M.
Le client n'a pas laissé de commentaire.LINDY MURRAY O.
Le client n'a pas laissé de commentaire.Richard S.
I've rented and dropped off here before. Great location and employees!Richard S.
Le client n'a pas laissé de commentaire.MICHAEL HEATH D.
Le client n'a pas laissé de commentaire.Aldrin C.
Le client n'a pas laissé de commentaire.MATTHEW C.
Le client n'a pas laissé de commentaire.ROBERT D.
Great experience! Staff was very helpful and knowledgeable.PERSEPHONE W.
will rent here again !RICHARD T.
Le client n'a pas laissé de commentaire.VICTORIA W.
Nothing it's perfect as it is, great customer service and experience.CURTIS PATRICK E.
Le client n'a pas laissé de commentaire.JOHN T.
Le client n'a pas laissé de commentaire.JACOB R.
I was charged for a Dolly that I didn't use. We did not request to have a dolly but there was one on the truck. The seal was broken in transit and when we called the store to let them know we were charged for something we did not use they were rude and didnt even hear what we had to sayJustin G.
Yall forgot my furniture dolly and pads! I made do but man that oversite really didn't do my back any favors. I'm supposed to get a refund. I'll have to give this location a call back during business hours. They did acknowledge the oversite and assured me they would correct the charges once the truck was dropped off and the invoice was paid. Pending that final detail I'll see overall how they did. But experience and customer service was good and friendly. Good job guys! I'll use y'all in the future.Olivia C.