Le client n'a pas laissé de commentaire.nick C.
Customer Reviews for Montgomery Station Storage
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Loveland, OH 45140
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - ven : 9h am à 5h pm
- Sam : 9h am à 1h pm
- Dim : fermé
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Le client n'a pas laissé de commentaire.Wendell M.
Le client n'a pas laissé de commentaire.Paul S.
Le client n'a pas laissé de commentaire.Juan C.
Excellent customer service and the vehicle was well maintained. Quick and painless renting process. Definitely recommend.max D.
Le client n'a pas laissé de commentaire.Jennifer S.
They were fantastic ! I am going to use this location in the future. So nice and helpfulâ€¦.. this experience from 1-10 was a 12 !!!tracy S.
Over the past two months I've rented U-Haul trucks 5 or 6 times. This was the first time that the person processing the pick up gave me important information about reviewing the truck before leaving and about road side assistance. He was very friendly, polite, and professional. Merci!Karen D.
Le client n'a pas laissé de commentaire.Paul B.
Le client n'a pas laissé de commentaire.Robert M.
Le client n'a pas laissé de commentaire.Steven J.
When using the return address link from Uhaul text message it takes you to the incorrect location about 1/2 mile away. Remington Rd vs Old Remington Rd. I will never use U-haul again. The entire experience was unsatisfactory and cost far more than expected based on quote.Richard B.
Hard to find, especially at night. No security and not many options to park the trucks without almost blocking the drive way of the home next door.Teralaysha G.
Great experienceEric B.
Le client n'a pas laissé de commentaire.Thomas L.
Excellent service à la clientèlechristine G.
very helpful and accommodatingMark H.
Have a defined area to park the truck after hours.RONALD LEE P.
The owner Michael I believe went out of his way to accommodate pickup of trailer on Jan 1 2022, and hitched up the trailer.Charles W.
Le client n'a pas laissé de commentaire.FRANCISCO A.
Le client n'a pas laissé de commentaire.Richard V.
Keep up the good work!Randy B.
Le client n'a pas laissé de commentaire.Adolfo D.
It was difficult to find, my GPS sent me to the wrong side of the road. There's isn't a clear place to go to drop off the equipment.THOMAS I.
I am very disappointed with this location and drop off. The sign on the door said that business hours were from 9 to 5 but no one was there when I dropped off the van at 11:30. I did miss the email about drop off details and now I'm stuck with an after hours fee. I tried calling the drop off site and left a message but no one called me back. I call Customer Service but Uhaul still wants to charge the fee even though I dropped off the van 2 days early. This is a small fee but I am very disappointed with the technicality. Uhaul used to be my go-to but now I am a very disappointed customer.Dustin B.
U-Haul failed to deliver a car carrier to the rental site per my reservation and I was forced to use a dolly instead. Very disappointed. Mike at the site was excellent to work with and provided excellent customer service in spite of the failure of U-Haul.Mark K.
Le client n'a pas laissé de commentaire.Logan F.
Mike was outstanding and made the entire process smooth.Mark K.
Le client n'a pas laissé de commentaire.Robert L.
Le client n'a pas laissé de commentaire.Robert R.
Don't change the amount billed unless you talk to the customer. Also, the link in the bill which was emailed doesn't work.James R.
Nobody was there so can not say anythingJanet W.
Le client n'a pas laissé de commentaire.Jonathan E.
I received the best service ever from this location! This Uhaul franchise operator is very easy to deal with and genuinely concerned about your making your move a success. Thx, NickNICHOLAS B.
The person who worked with me was knowledgeable and very helpful.Phillip C.
Le client n'a pas laissé de commentaire.MICHAEL G.
absolutely nothing! Staff was very kind, informative and helpful. I would recommend this location to everyone.sheila M.
Le client n'a pas laissé de commentaire.John D.
Nothing, everything was perfect.Lisa P.
My only complaint is that I should not have been charged mileage for the round trip difference in miles between the location where I reserved a truck and the location I was subsequently rerouted to.DAVID P.
Wasn't sure where to leave trailer. Looked through app and signs on door and couldn't find best place to leave.Mitchell S.
Le client n'a pas laissé de commentaire.PHILLIP L.
Le client n'a pas laissé de commentaire.Mitchell M.
The owner was very helpful to us old farts.Storm H.
Le client n'a pas laissé de commentaire.Claudia G.
We were missing an attachment to our truck that we had to buy. It would be nice if that locstion sold those attachments if they commonly rent out trailersValerie C.
Le client n'a pas laissé de commentaire.eduardo E.
Le client n'a pas laissé de commentaire.Patricia M.
Your computer program kept giving an error. I have a Subaru Outback 2016, and have used to 5 by 8 in clothes trailer, several times with this car. However, Thislast time, your computer program, continue to say that but pasty is wrong for the equipment. You're personal had no clue what that message meant. Thankfully, miss did not prevent me from giving the trailer.Dan R.
Attendant was very friendly and helpful. Was open when he said he would be. Cleaned out truck and checked fluids before hand. Truck worked perfectly.Ray K.
Le client n'a pas laissé de commentaire.Jared B.
Terrible experience. There was no one there when I tried to pickup the UHaul and no one called me the day before to tell me of any issues.Kris W.
Le client n'a pas laissé de commentaire.Stuart B.
The customer service at this location is excellent.richard M.
bottom light on the trailer drained our battery. Had to get a new one.Betty D.
Outstanding. Great owner so conscientious.Michael D.
Great service!Aqeeb S.
Le client n'a pas laissé de commentaire.Scott M.
Le client n'a pas laissé de commentaire.Brian R.
Le client n'a pas laissé de commentaire.Don S.
Le client n'a pas laissé de commentaire.stephanie W.
The billing structure confusing me, maybe because it defaults to a 6 hour rental for $29.95. Yes, I had the truck for 12 hours, but was charged an additional $59.90, not $29,95 x 2, and for what again? Oh well, I needed a truck and U Haul is one of only a few providers so i am stuckjohn M.
Le client n'a pas laissé de commentaire.tony K.
Le client n'a pas laissé de commentaire.Bridget G.
Le client n'a pas laissé de commentaire.walter R.
Le client n'a pas laissé de commentaire.Shannon R.
Excellent service à la clientèle.Eric B.
Le client n'a pas laissé de commentaire.george P.
Le client n'a pas laissé de commentaire.Allison D.
Le client n'a pas laissé de commentaire.WILLIAM C.
Mike does an excellent job!!JIM S.
Le client n'a pas laissé de commentaire.Han P.
No improvements needed! Staff was extremely helpful especially with the 24/7 ride share! Truck was extremely well kept and clean and everything worked flawlessly. Moving went extremely easy! If you need some good folks to help you out. These are those people. Will be back whenever I need equipment!!Joseph P.
Nothing all is well every time I've rented with Uhaul! Keep up the great job!Thomas O.
Le client n'a pas laissé de commentaire.Spencer B.
Le client n'a pas laissé de commentaire.Frederick B.
Le client n'a pas laissé de commentaire.Joshua R.
Great experience throughout the serviceMusatya B.
Gentleman that helped us was friendly and made the process go smooth as silk. Merci!Ann J.
Le client n'a pas laissé de commentaire.Allison M.
The man was extremely nice and would go out of his way to help if needed.Jared S.
Le client n'a pas laissé de commentaire.Jessica J.
agent was very help full and they help me to swap the tuck very quick.ramesh G.
Excellent and friendly customer service.Jim S.
Le client n'a pas laissé de commentaire.Phillip L.
Le client n'a pas laissé de commentaire.SHIXUAN Z.
Le client n'a pas laissé de commentaire.joe S.
Mike was awesome! Wish there were more people like him. Very friendly and made sure the rental experience was very pleasant.Kent M.
Mike was great, saved me a lot of time by letting me borrow his tow ball, when mine was left at home.joseph H.
Le client n'a pas laissé de commentaire.AMY F.
Le client n'a pas laissé de commentaire.Monte S.
Everything was superb service!KEENA R.
Mike was fantastic!David H.
Excellent service à la clientèle. Best U-haul experience I've had.John G.
The customer service was incredible! It's rare to find these days, but Mike went out of his way to be of help.THOMAS O. | Expérience générale
Mike was great!Amy L. W.
The gentleman at the location was extremely friendly and accommodating. The experience was smooth and pleasant.Jonathan S.
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