Great service from start to finish. Friendly staff, and I highly recommend them
al vachon
Customer Reviews for Montreal Towing
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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voice just told us to drop keys in orange box
Diane VallieresOwner of the business was kind of short and rude, however the front desk rep was a really nice kid and made the process a little easier
Justin CourvilleExtremely pleased with the service at this location. The young man checking us in was very efficient and knew his stuff. When we arrived, we didn't see anyone, rang the intercom and was answered immediately. Our truck was on the way to us (calming a moment of panic) The truck was extremely clean and in good condition. Better than some we've rented! We returned on July1st and had to contact the owner who again answered immediately. He actually showed up while we were trying to check out online and having some issues. He took care of everything for us and even adjusted for the "extra gas" which was very thoughtful. Everything was taken care of by the time we got home. Excellent customer service. Great father son team at this location. I would not hesitate to recommend and rent from them again.
Denis CoteFast and friendly service
Randy MontourVery pleased with the service here.
Melody CritesVery nice very polite staff to deal with
Shane KozlowskiMake sure vehicles are check for safety of persons. Truck was very. Rough all over the road tilting the the right and clunking really bad. Very unsafe didn't even finish our move.
Richard ThomasExcellent customer service, would recommend to anyone. Thank for your help
Shawn PecoreQuick, friendly and great service.
Tabatha Legerfriendly staff, large lot, easy to find, close to highway.
James KraskaThe location is excellent with easy access and lots of room to move around. The lot was spotless, the best setup I've ever seen. Highly recommend this location.
Perry LanoueBecause of this delays, your office offered me what they said was a deal. However, I just did the math: What I paid for was a total of $146.90. This included a flat rate of $100 including kms, $10 for Blankets, $15 for Safe Move, and $5 for enviromental plus taxes of 13 %. The total kms were 63.1. If I had received the truck as per the original contract, I would have paid $39,95 for the truck, $10 for Blankets, $15 for Safe Move, $5 Enviromental, Total of 70,6 kms @ 0,89/km = $62.83, = $132,78 plus taxes @ $13 % = Total of $150.04. So, for all of our inconvenience, with your so called great deal, I saved $4.06. It does not even cover the gas that I spent to go back and pick up my personnal vehicle. This is not how you should treat your clients!
David CochraneI came to a rental agency that advertised 19,95 a day and a quick trip that took me a few hours cost me two hundred dollars. Hidden cost is another name for fraud.
geoffrey williamsGreat customer service would definitely go back
scott kirkeyUhaul should protect the location or not accept the bookings if trucks not available withing 20 km..but more tha. 100 km location change with no fuel surcharge is lot for low cost movers.
Rakesh Purbia