Évaluations des clients Moore Lumber & Hardware

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Moore Lumber & Hardware

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Christiann C. le

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Le client n'a pas laissé de commentaire.

Corey M. le

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Uhaul moved my pickup location to a location one hour further away. I had to get a smaller truck in order to avoid the long drive. Because of that, I couldn't fit it all inside and now I have to rent another truck. Very disappointed.

Timothy P. le

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Le client n'a pas laissé de commentaire.

HUGH G W. le

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Le client n'a pas laissé de commentaire.

Robert M. le

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Very friendly and attentive to close out the rental.

Warren H. le

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No Problems with the location, just with UHAUL policy, when I choose a 24 hour rental and I get charged an extra day because my 24 hours puts my return time after their office closes, even though the trailer was returned and available for a rental the next day, if it was indeed booked. I have had this scenario before with several uhaul trailer rentals and was never charged a second day for return after hours.

ERIN B. le

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Charged me for a 6x12 trailer but was given a 5x8. Only just realized because the lady, Dawn, said I would be refunded my money as long as I returned my trailer on time as a double charge was normal. Very poor customer service, as the lady that helped me cussed, was rude, and didn't know how to rent a trailer.

Robert R. le

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Le client n'a pas laissé de commentaire.

Roland W. le

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Pick up was scheduled for another location. Pick up location was changed without notification. Trailer turn signal and brake lights did not work. Truck arrived late so pick up was later then scheduled. Would not recommend U-Haul to anyone. Not more lumbers fault, they were very helpful.

MITCH C. le

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Dawn was amazing! Very helpful and understanding!

Cassandra C. le

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When I was finally able to get to the store to pick up my trailer I told the guy the tires were bald and I was going to be driving to Iowa and would like a trailer with better tires. He said that was all they had and I would be fine. The day before I left for my move I noticed one of the tires was flat! I had to stop loading the trailer to wait for a repair person to come and change the tire. When he got there he commented on how horrible of shape the tires were in and replaced 3 of them. We were delayed on the move for a day and I had to miss yet another day of work because of U-Haul. Horrible customer service!! Erin, from roadside assistance was very kind and helpful however.

Sam E. le

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Great folks to work with. Hope nothing changes.

sharon H. le

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Nothing

Richard R. le

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Uhual customer service call ctrl is horrid

Roy R. le

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Night drop, rrquested for copy of the contract? This should be mentiined when rental agreement is completed. All transactions we on line????

ANDREW M. le

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Terrible ! Reserved a 20ft truck and got a 12ft truck——-“Mom’s Attic” as it states on the truck images —-“extra space” 12ft truck with space above the cab DOES NOT constitute a 15ft truck. FALSE ADVERTISING TERRIBLE !!!!!!!!!!!!!!!!!!

kenneth J. le

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Great location and easy access for drop off

Peter S. le

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The truck itself was outstanding!!!! Definitely did the job going down steep hills!

Todd T. le

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Le client n'a pas laissé de commentaire.

Keith T. le

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Nothing The people were great and very courteous

Judy L. le

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Le client n'a pas laissé de commentaire.

sharon H. le

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Gal that helped me was courteous, knowledgeable and prompt.

molly B. le

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The drop off location in Bailey Colorado was a mom and pop americana hardware store. They were exceptionally friendly, patient, and helpful. Made the whole experience better.

Kathy L. le

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Le client n'a pas laissé de commentaire.

jeff S. le

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Very friendly and professional operation. Unhooked the u-haul for use and processed the paperwork in a timely manner.

Ross H. le

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Le client n'a pas laissé de commentaire.

Shari D. le

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No I cant recommend a company that rips people off. The truck rental $29.99 for 23 1/2 hours. Mileage .79c per mile $181.00, taxes $14.64,( dont know what thats for cause my road sucks), environmental fee $1.00 (for what?), Colorado state road safety program $2.00( I never received the program,another scam of a fee), the end total fee $228.90 what a joke!

Mark B. le

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Le client n'a pas laissé de commentaire.

Michael N. le

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Le client n'a pas laissé de commentaire.

TOM P. le

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Great job! Nice people nice updated transporter

Jerald P. le

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None

Michael K. le

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Le client n'a pas laissé de commentaire.

Jerald P. le

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Parking of trailer was muddy

ROBERT V. le

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Le client n'a pas laissé de commentaire.

Kellye W. le

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Le client n'a pas laissé de commentaire.

AMBER T. le

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Le client n'a pas laissé de commentaire.

Bobby B. le

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Le client n'a pas laissé de commentaire.

brenda C. le

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Le client n'a pas laissé de commentaire.

Kellye W. le

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Le client n'a pas laissé de commentaire.

Donald F. le

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Le client n'a pas laissé de commentaire.

angie D. le

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Le client n'a pas laissé de commentaire.

MITCH M. le

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When we returned the truck, the people were very rude and did not want to check the truck in even though we were there 15 mins before closing. They refused to check the truck in until the next day so they left it parked outside the locked gates. We were told "look around do you see where you are?" We would not recommend this location to anyone.

Eric F. le

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Treated very nice. They were efficient and got right to getting us on our way. Easy to work with.

Vickie N. le

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Have the van available at this location

JOSH W. le

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Under my circumstances this location was a huge help and I was very much appreciative of their efforts.

Clayton S. le

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All staff was extremely helpful and will rent from this location again in the future.

Fred E. le

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Very good

ron L. le

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Le client n'a pas laissé de commentaire.

JOEL B. le

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Le client n'a pas laissé de commentaire.

Bryon F. le

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Le client n'a pas laissé de commentaire.

MARC S. le

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Running lights did not work properly and the store is notified of it. Brake lights and turn signals work fine

Steve W. le

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Patty and Avery were very helpful

TOM M. le

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great job

Travis T. le

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No improvements needed. Very professional crew.

Harry T. le

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Le client n'a pas laissé de commentaire.

Brandon M. le

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Le client n'a pas laissé de commentaire.

Steven L. le

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This above mention of UHaul does not reflect on Moore Lumber. Tgey were very nice however because of the distance we traveled they were closed by the time we arrived, they said we could still drop it but their help were gone for the day.

christine B. le

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It was all good and the staff pleasant and friendly. Thank you - much better than the folks down the hill.

AMBER T. le

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Le client n'a pas laissé de commentaire.

Kenneth W. le

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Le client n'a pas laissé de commentaire.

JIM A. le

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Le client n'a pas laissé de commentaire.

deborah S. le

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Le client n'a pas laissé de commentaire.

DAVID K. le

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Le client n'a pas laissé de commentaire.

STEVE N. le

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Le client n'a pas laissé de commentaire.

Don S. le

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Le client n'a pas laissé de commentaire.

David W. le

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Quick friendly service. Keep up the good work!

Warren B. le

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Le client n'a pas laissé de commentaire.

steve K. le

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Le client n'a pas laissé de commentaire.

Michelle F. le

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Le client n'a pas laissé de commentaire.

Jeffery S. le

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Le client n'a pas laissé de commentaire.

Harold H. le

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I can't think of a thing. The people here are fantastic!

Russell D. le

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Le client n'a pas laissé de commentaire.

Kari R. le

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Le client n'a pas laissé de commentaire.

Kristin Michelle F. le

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Easy after hours drop off, close to home!

dennis W. le

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stop lying to customers about allowing extra time for bad weather. I was charged extra for avoiding closed highways resulting in extra time to reach my destination.

James K. le

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Great experience, the staff was very professional and great to work with.

rick C. le

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Le client n'a pas laissé de commentaire.

Mara G. le

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Make check out a bit faster if possible, otherwise great!

MARY C. le

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Great experience overall

TOM P. le

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Jerry was very helpful. He went above and beyond expectations. I appreciate you having knowledgeable and friendly people at this location. Thank you, Tom

Tyra R. le

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Le client n'a pas laissé de commentaire.

debbie K. le

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I had the most outrageous experience of my life. The old lady employee (the oldest one there) was horribly rude and belligerent. She said she would not help me to get the car on the dolly, that they did not do that, that I should go get a "mechanic!", that they had no obligation to help me even though I rented it from Uhaul, and that "she was 'out of here!!'. and stomped off. The rudest person I ever met. She was fighting with me and was as hateful as she could be. I will never rent from UHAUL again!!!!!!!!! There is no excuse for that. Someone would get killed and I hooked it on wrong all by myself. Someone else helped me and kept someone from getting killed with my car falling off. You should remove this location from your network and that awful mean evil woman should be fired.

Jana J. le

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Le client n'a pas laissé de commentaire.

Nathan G. le

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Le client n'a pas laissé de commentaire.

Robert S. le

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Just problem with the computer at the location. It was very slow, so held up progress. Other than that, all went well.

Marlene J. le

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Le client n'a pas laissé de commentaire.

Mike C. le

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I moved items from a storage in Grand Lake to a storage in Alma and they required me to drop off the truck in Bailey, but did not give me the extra miles to do so. Instead they charged me for the miles... LAME!!!

Karen G. le

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Nice customer service all around. Thanks guys.

Ron T. le

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A horrible experience!!! The truck was not available for pick up the night I went to pick it up. I had to come back the next morning when the store was open and it took nearly two hours to get the Uhaul system to work well enought to allow me to drive away in the truck, EVEN though I had pre-registered online. I do not blame the location merchant, but rather UHaul's very poor online system. I was supposed to be guaranteed that my truck would be ready for pickup at the set time. I had to pay my helpers an extra $200 more for having to be there to help me load up when there was no truck there to load. BAD!!!

Peter J. le

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Le client n'a pas laissé de commentaire.

Barry C. le

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Le client n'a pas laissé de commentaire.

Joel P. le

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Bait and switch. Complete garbage. Promised a unit, which turned out to be unavailable, offered another for the same price (at a store 25 miles farther away), which was extremely inconvenient (15' van with a 12' trailer) given that I needed a 20' unit. The trailer made things difficult. The worst part, though, was that I was charged full price. Garbage. I won't rent from U-Haul again (although I promise to call every time I do rent from elsewhere so you know).

Jannene S. le

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Le client n'a pas laissé de commentaire.

BRENDAN M. le

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Le client n'a pas laissé de commentaire.

Diane M. le

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Le client n'a pas laissé de commentaire.

William P. le

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Le client n'a pas laissé de commentaire.

Dan F. le

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I was treated well and the staff was pleasant.many thanks to you.

Dan F. le

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Le client n'a pas laissé de commentaire.

JOSEPH H. le

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Very good experience

SABINE P. le

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Le client n'a pas laissé de commentaire.