Évaluations des clients Moore Rentals

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Moore Rentals

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Robert H. le

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Le client n'a pas laissé de commentaire.

Carl P. le

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Le client n'a pas laissé de commentaire.

Angela P. le

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Kenny was excellent! Nothing to improve.

Charles R. le

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Le client n'a pas laissé de commentaire.

KENNETH M. le

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nada

david l. le

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Le client n'a pas laissé de commentaire.

Judy K. le

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Le client n'a pas laissé de commentaire.

Dena B. le

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Make sure that the trucks have good alignment, as our truck had way too much play in the steering, was scary at times. Otherwise the truck was good. I've rented from Uhaul many times and will again.

Kyle F. le

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Le client n'a pas laissé de commentaire.

Ronald T. le

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Le client n'a pas laissé de commentaire.

mike r. le

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Le client n'a pas laissé de commentaire.

Keith B. le

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Very professional!! He should be a trainer !!

Daniel M. le

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Le client n'a pas laissé de commentaire.

pam b. le

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Le client n'a pas laissé de commentaire.

Scott K. le

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Girl was awesome!! So knowledgeable and courteous! Couldn't have been better

Beverly L. le

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He was very friendly and helpful...great customer service !

LISA L. le

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He was friendly and talked well to us. Went pretty smooth.

Craig S. le

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Le client n'a pas laissé de commentaire.

Thomas K. le

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Le client n'a pas laissé de commentaire.

BRAD P. le

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Had to call a cell to rent trailer waited 20 minutes at 11:30 am on Friday and went to return trailer called cell at 11:30 am twice no answer and voice mail not set up guy called me back 30 minutes later said he was in shower and his phone was on charge but yet his store hours are 9-6 mon-sat closed Sunday it wasn’t a very good experience beside the fact it felt like it was a inconvenience for him to rent me something and store had trash laying around and felt very uncomfortable not good look for uhaul I’ll do without before rent from Moore’s rental again

Mike H. le

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I got very good service

Mark J. le

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The man was very helpful there

Cary G. le

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Very nice, clean and friendly.

Frank D. le

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thanks for the fast, easy service. thanks to the trailer my 20 year old marine son and i can work on restoring a 50 year old car when he is home on leave

KENNETH M. le

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Not one thing. He is extremely professional, friendly, helpful and knowledgeable

John P. le

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Great customer service!

Kori M. le

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Owner overcharged me and charged my credit card two times! When i arrived to return my trailor to another location they could not find my information. The uhaul location input the wrong trailor identification number.

Tiffany S. le

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Le client n'a pas laissé de commentaire.

Lance M. le

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Kenny delivers again! Always a great experience!

Lori J. le

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Le client n'a pas laissé de commentaire.

William G. le

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Le client n'a pas laissé de commentaire.

Matthew K. le

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Le client n'a pas laissé de commentaire.

Lance M. le

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My business requires me to rent a moving truck often. Every time I need one I go to Kenny. He's a very friendly guy and treats me great every time.

MARK R. le

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Very friendly and helpful.

Sandra M. le

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Le client n'a pas laissé de commentaire.

Kenda M. le

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Le client n'a pas laissé de commentaire.

Shirley J. le

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Kenny Moore was very professional and helpful. He made everything clear and I understood everything up front.

William P. le

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Nothing. The operator of this location was very nice and I enjoyed the experience

Tim A. le

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Ken Moore was very good with customer service and I enjoyed talking with him.

Thomas M. le

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Le client n'a pas laissé de commentaire.

LANE L. le

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Very friendly and helpful

David M. le

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This was by far the best experience I have ever had with UHaul. The customer service rep was so nice and friendly. He definitely set a good example how a customer service employee should be.

jim S. le

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Communications & dependability.. The store has posted hours & nobody there the biggest part of the time.. I would never run any of my business this way, the overall appearance of the (lot) property is an eyesore.. If nothing else the equipment is top grade & the guy running this particular sight is friendly..

Timothy B. le

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Nothing it is all good and excellent

Mark B. le

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Le client n'a pas laissé de commentaire.

Charlie H. le

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Friendly, truck was ready when we arrived even ready early which helped us quite a lot.

Susan H. le

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Couldn't ask for anything more..he was very nice.

Larry L. le

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Staff provided excellent assistance hitching the trailer I rented to my truck. Job well done.

Caylissa M. le

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Teach him what he needs to do, he knew nothing about the trucks or procedure.

Brian W. le

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Le client n'a pas laissé de commentaire.

LeAnn D. le

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Le client n'a pas laissé de commentaire.

Dennis A. le

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Le client n'a pas laissé de commentaire.

William H. le

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Le client n'a pas laissé de commentaire.

RICK G. le

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Kenny (Mr. Moore) was very helpful. The U-haul computers were causing some issues with my reservations, he worked with them, they overcame the problem, and I was on my way. I would recommend others to rent a U-haul from him. Thanks, Rick

Mary K. le

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Le client n'a pas laissé de commentaire.

Dorman O. le

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Le client n'a pas laissé de commentaire.

Van B. le

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Renting a truck from U-Haul made moving, an already stressful situation, significantly worse. NOTHING was as promised. We planned our move over two weekends and reserved a truck for both weekends. Last weekend the truck wasn't available as promised, lost 2 hours of time, the drop off location was closed and the lockbox unusable, lost another 1.5 hours driving to another location and calling U-Haul trying to determine where to drop off the truck. Had to drive back, over an hour away the next day to return the truck, location was still closed, had to call U-Haul again, drive to another location, wait in a long line, lost another 5 hours. Had to take time off work to prepare for the move to make up for all the time U-Haul wasted, lost 10.5 hours of vacation time. U-Haul offered us a $20 "VIP discount" on the rental for this weekend to compensate us for lost time and money we spent on gasoline. Seriously? Said we would receive a call "from corporate." A week later we are still waiting for that call. Today we received a call from scheduling stating that the truck we reserved for tomorrow is also not available at the time or location we reserved. Spent another 50 minutes on the phone this morning to resolve that. The truck was clean and well maintained and the persons we spoke to each time we called have been kind and pleasant but this experience has been unacceptable. I was hoping last weekend was an anomaly but apparently that was business as usual for U-Haul. I will never ever rent another truck from U-Haul and would never ever recommend using their services.

robert b. le

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Le client n'a pas laissé de commentaire.

shelly d. le

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The gentleman who answered the phone when I called this local store to confirm was very rude and unprofessional! When I picked up the uhaul his demeanor had changed but the initial contact made me switch locations until there was a problem with his card reader and I had to go back

KENNETH M. le

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send all your customers to this location

KENNETH M. le

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everything has already been done for them at this location

James H. le

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Le client n'a pas laissé de commentaire.

david p. le

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Le client n'a pas laissé de commentaire.

Cassandra S. le

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Absolutely amazing service! Owner went above and beyond to get us what we needed. Will come back to this location for any future moving needs. 10/10 Such a friendly and enjoyable experience.

Alexis R. le

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Ken was very friendly, very helpful and very thankful for his business!

Connie R. le

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Le client n'a pas laissé de commentaire.

Joseph P. le

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No heat in building. Clerk had problems with computer causing long delay.

Ronald m. le

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Le client n'a pas laissé de commentaire.

John H. le

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Clean the place up. Make it look like a business. Not impressed at all.

Jamie M. le

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The man said there was 3/8 tank of gas and made us pay before looking at the truck did all paperwork before giving us the keys . Truck only had 1/4 gas pictures to prove it !! We told him he said it would change as we got going down the road , also we paid cash he tried to cheat us out of $20 I had to prove to him with the email that was sent to me he owed us more !! The Would not leave my mother alone followed her to her car when I stoped to see what he was doing he finally stoped and let her leave ... very uncomfortable situation for her and my children . Not happy at all was chatmrges for the extra gas he said was in the truck when I have proff it was not . Will never rent at this location again , very gross and dirty place to do any kind of business !!!!!!

LARRY C. le

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Le client n'a pas laissé de commentaire.

Gregory J. le

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Le client n'a pas laissé de commentaire.

Dan H. le

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Le client n'a pas laissé de commentaire.

JOSEPH M. le

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I was very dissatisfied with our experience at the pick up location. We had reserved the truck online over a week prior to picking it up. The truck was not ready when we got there. We had to wait while the helper went out to find a truck that didn't have items in it. The pick up location was not clean nor inviting and the person behind the desk was not professional whatsoever. There literally were clothes laying around inside the shop and random items laying everywhere. We waited for 45 minutes to complete the transaction because of some system problems. The worker proceeded to blame me because I had to use a different card then what was on file so it messed everything up. He referred to the transaction as a nightmare. When I asked him if I should try calling another location to see if they could help me since the system wasn't working he said "sure go right ahead. Won't hurt my feelings one bit". Unfortunately the next nearest location did not have the size of truck we needed to we were forced to continue to wait for him to figure out how to use the system. I called Uhaul to file a complaint and was assured someone would call me. The "manager" didn't even speak to me about the concerns. He sent me an email saying that they would give $50 credit. No apologies for the service received or inconveniences. The man working the desk and the "manager" are great examples of who you should not have working to represent your company if you want to have repeat customers. I certainly will have to think twice before using Uhaul again. These employees made what was an already stressful day even worse and are great examples of who not to hire for a customer service position.

THOMAS K. le

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Dealer was friendly, helpful, and went out of his way to meet our needs.

Samantha B. le

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The pickup place was basically a hoarder's nest with U-haul items scattered around and trucks in the parking lot. The man at the counter was nice, but he didn't seem to know how to use the computer, so it took about half an hour to pick up the truck. He was also blasting music so loudly that I had difficulty hearing him. The truck was clean; however, the alignment wasn't correct, which made it difficult to drive. It shook horribly above 55 MPH.

Joy C. le

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Le client n'a pas laissé de commentaire.

shannon a. le

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Moore rental was great! I will totally recommend them ??